Contact 1.800.762.1142 for assistance. Do not return to place of purchase.
page no.
9
Troubleshooting
Problem
Possible Cause
Prevention/Cure
Burner will not light with match
No gas flow.
Check if LP gas tank is empty.
Obstruction of gas flow.
Clear burner.
Spider webs or insect nest in burner tube.
Clean burner tube.
Burner ports clogged or blocked.
Clean burner ports.
Irregular flame pattern, flame does not run the full length
of burner.
Burner ports are clogged or blocked.
Clean burner ports.
Flame is yellow or orange
New burner may have residual manufacturing oils.
Burn grill for 15 minutes with the lid closed.
Spider webs or insect nest in burner tube.
Clean burner tube.
Food residue, grease or seasoning salt on burner.
Clean burner.
Flame blow out
High or gusting winds.
Turn front of grill to face wind or increase flame height.
Low on LP Gas.
Replace LP gas tank.
Flare-up
Grease buildup.
Clean grill.
Excess fat in meat.
Trim fat from meat before grilling.
Excessive cooking temperature.
Adjust (lower) temperature accordingly.
Persistent grease fire.
Grease trapped by food buildup around burner system.
Turn knobs to “LOCK OFF POSITION.” Let fire burn out. Leave lid
in closed position and let fire burn out. After grill cools, remove
and clean all parts.
Flashback (fire in burner tube(s))
Burner and/or burner tube is blocked.
Clean burner and/or burner tube.
Inside of lid or cooking grid is peeling
Baked on grease buildup has turned to carbon and is flaking off. Clean thoroughly.
For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142 for immediate assistance.
