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Troubleshooting
Problem
Possible Cause
Prevention/Cure
Burner will not light using ignitor
(if included)
,0 GAS TANK IS LOW OR EMPTY
Replace LP gas tank
LP gas leak
&OLLOW h#HECKING FOR ,EAKSv INSTRUCTIONS IN THE OWNERS MANUAL
7IRES OR ELECTRODE COVERED WITH COOKING RESIDUE
#LEAN WIRE ANDOR ELECTRODE WITH RUBBING ALCOHOL
%LECTRODE AND BURNERS ARE WET
7IPE DRY WITH CLOTH
%LECTRODE CRACKED OR BROKEN SPARKS AT CRACK
2EPLACE ELECTRODE PLEASE CALL OUR #USTOMER #ARE AT
Wire loose or disconnected
2ECONNECT WIRE OR REPLACE ELECTRODEWIRE ASSEMBLY PLEASE CALL OUR #USTOMER
#ARE AT
7IRE IS SHORTING SPARKING BETWEEN IGNITOR AND ELECTRODE
2EPLACE IGNITOR WIREELECTRODE ASSEMBLY PLEASE CALL OUR #USTOMER #ARE AT
Bad ignitor
2EPLACE IGNITOR PLEASE CALL OUR #USTOMER #ARE AT
Burner will not light with match
.O GAS FLOW
Check if LP gas tank is empty
! )F EMPTY REPLACE
" )F ,0 GAS TANK IS NOT EMPTY REFER TO h3UDDEN DROP IN GAS mOW OR REDUCED
mAME HEIGHTv
,0 GAS TANK IS LOW OR EMPTY
Replace LP gas tank
LP gas leak
&OLLOW h#HECKING FOR ,EAKSv INSTRUCTIONS IN THE OWNERS MANUAL
Coupling nut and regulator not fully connected
4URNING THE COUPLING NUT ABOUT ONEHALF TO THREE QUARTERS ADDITIONAL TURN UNTIL
SOLID STOP
Tighten by hand only-do not use tools
/BSTRUCTION OF GAS FLOW
Clear burner tubes
PER CLEANING INSTRUCTION ON WWWBLUERHINOCOM
3PIDER WEBS OR INSECT NEST IN VENTURI
#LEAN VENTURI AND BURNER TUBE PER CLEANING INSTRUCTION ON WWWBLUERHINOCOM
Burner ports clogged or blocked
Clean burner ports
PER CLEANING INSTRUCTION ON WWWBLUERHINOCOM
Sudden drop in gas flow or reduced flame height
/UT OF GAS
Replace LP gas tank
%XCESS FLOW VALVE TRIPPED SAFETY DEVICE MAY HAVE BEEN
ACTIVATED
4URN REGULATORCONTROL KNOB TO h/&& v
7AIT SECONDS AND LIGHT GRILL
)F mAMES ARE STILL TOO LOW RESET THE EXCESSIVE mOW SAFETY DEVICE
A 4URN REGULATORCONTROL KNOB h/&& v
B 2EMOVE ,0 GAS TANK
C 7AIT MINUTE
D !TTACH ,0 GAS TANK
E 0ERFORM A LEAK CHECK PER h#HECKING FOR ,EAKSv INSTRUCTIONS IN THE OWNERS
manual
F ,IGHT GRILL PER h,IGHTING )NSTRUCTIONSv INSTRUCTIONS IN THE OWNERS MANUAL
Irregular flame pattern, flame does not run the
full length of burner
Burner ports are clogged or blocked
Clean burner ports
PER CLEANING INSTRUCTION ON WWWBLUERHINOCOM
Flame is yellow or orange
.EW BURNER MAY HAVE RESIDUAL MANUFACTURING OILS
"URN GRILL FOR MINUTES ON ()'( WITH THE LID CLOSED
3PIDER WEBS OR INSECT NEST IN VENTURI
#LEAN VENTURI PER CLEANING INSTRUCTION ON WWWBLUERHINOCOM
&OOD RESIDUE GREASE ETC
Clean burner
PER CLEANING INSTRUCTION ON WWWBLUERHINOCOM
0OOR ALIGNMENT OF VALVE TO BURNER VENTURI
!SSURE BURNER VENTURI IS PROPERLY ENGAGED WITH VALVE
Flame blow out
(IGH OR GUSTING WINDS
$O NOT USE GRILL IN HIGH WINDS
,OW ON ,0 GAS
Replace LP gas tank
%XCESS FLOW VALVE TRIPPED SAFETY DEVICE MAY HAVE BEEN
ACTIVATED
2EFER TO h3UDDEN DROP IN GAS FLOW OR REDUCED FLAME HEIGHTv
Flare-up
Grease buildup
2EMOVE AND CLEAN ALL GRILL PARTS PER h#LEANING AND #AREv INSTRUCTIONS IN THE
OWNERS MANUAL
%XCESS FAT IN MEAT
Trim fat from meat before grilling
%XCESSIVE COOKING TEMPERATURE
!DJUST LOWER COOKING TEMPERATURE
Persistent grease fire
Grease trapped by food buildup around burner system
4URN CONTROL KNOB TO h/&& v
,EAVE LID IN CLOSED POSITION AND LET lRE BURN OUT
!FTER GRILL COOLS REMOVE AND CLEAN ALL PARTS PER h#LEANING AND #AREv
INSTRUCTIONS IN THE OWNERS MANUAL
Flashback (fire in burner tube(s))
Burner and/or burner tubes are blocked
Clean burner and/or burner tube
PER CLEANING INSTRUCTION ON WWWBLUERHINO
com
Inside of lid is peeling (like paint peeling)
The lid is stainless steel, not painted
Baked on grease buildup has turned to carbon and is flaking off, clean
THOROUGHLY PER h#LEANING AND #AREv INSTRUCTIONS IN THE OWNERS MANUAL
The lid is coated/painted
This can be from baked on grease buildup, that has turned into carbon and is
FLAKING OFF
#LEAN THOROUGHLY PER h#LEANING AND #AREv INSTRUCTIONS IN THE OWNERS MANUAL
After cleaning, if you can see steel, please call out Customer Care at
For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.
