46
If…
Try…
No stations will
display any Caller ID
information.
Letting calls ring at least twice before answering.
-
Seeing if the call was placed through a switchboard.
-
Checking with your telephone service provider to
-
make sure your Caller ID service is active.
Caller ID displays
briefly and then
clears.
You may have to change the line mode. Contact
-
customer service for more information.
I can’t transfer calls.
Resetting all the handsets (see page
-
49).
I can’t get two
cordless handsets to
talk to the caller.
Making sure both handsets are registered to this
-
base.
Making sure no station is in Privacy Mode (see page
-
30).
The phone keeps
ringing if I answer
on an extension.
You may have to change the line mode. Contact
-
customer service for more information.
I can't save a number
to an existing
phonebook entry.
Seeing if the number is already in the phonebook.
-
Seeing if that entry already has two phone numbers.
-
The answering
system does not
work.
Making sure the answering system is turned on.
-
Making sure the base AC adapter is not plugged into
-
an that's controlled by a wall switch.
The answering
system won't record
messages.
Making sure the
-
Record Time is not set to
Announce Only (see page 41).
Deleting messages (the memory may be full).
-
A handset can't
access the
answering system.
Making sure no other handset is using the system.
-
Making sure the phone is in standby.
-
My outgoing
message is gone.
Seeing if there was a power failure. You may have to
-
re-record your personal outgoing message.
I can’t hear the base
speaker.
Making sure call screening is turned on
-
(see page
41).
Changing the base speaker volume.
-
