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Uniden UIP1869V, Owner'S Manual

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Uniden UIP1869V Owner'S Manual Download Page 74

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Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these steps
do not solve your problem, please call our Customer Service Hotline.

Getting Help

If you have trouble connecting to your Vonage Internet phone service

Visit 

www.vonage.com

 or contact Vonage customer service at 1-VONAGE-HELP (

1-866-243-4357

).

If you can questions about using your Vonage Internet phone service features.

Visit 

www.vonage.com

 or contact Vonage customer service at 1-VONAGE-HELP (

1-866-243-4357

).

If you have questions on how to use your phone, add extra handsets, program the phonebook, etc.

Contact Uniden customer service at 800-554-7331, Monday-Friday, 8 am to 5 pm, CST, or visit the Uniden 
website at www.uniden.com for documentation, FAQs, and troubleshooting tips.

Understanding the LED Indicators

If you're having trouble with your UIP1869V, the LEDs on the front panel can help identify the problem. 
Figure 1 shows the location of the LEDs, and Table 1 lists the states of the LEDs and what they mean. 

TRO

U

BLES

HOO

TI

NG

Summary of Contents for UIP1869V

Page 1: ...UIP1869V OWNER S MANUAL...

Page 2: ...31 Setting Display Options 37 BASICS 40 Using Your Phone 40 Redialing a Call 43 Adjusting the Ringer and Speaker Volume 45 Privacy Mode 47 Muting the Ringer 47 Muting the Microphone 48 Find Handset 48...

Page 3: ...ndsets and data traffic to your computer If you a have a local switch or router supporting a LAN the UIP1869V will pass all Data traffic through to your LAN Note Illustrations in this manual are used...

Page 4: ...e secure conversation with the clarity of digital sound extended range and minimal interference from other cordless phones IntegriSound Built in sound quality which provides life like conversations Wi...

Page 5: ...g or off the cradle but is NOT in use talk flash or speaker has not been pressed The corded base handset is on the base and speaker on the base has not been pressed No dial tone is present Talk Mode T...

Page 6: ...ne P 65 7 Ear Speaker 8 Soft keys P 22 9 end P 40 10 Joystick P 23 11 speaker P 40 12 P 65 13 Handset Microphone 14 Handset Charging Contacts 15 Handset Antenna 16 Beltclip Hole 17 Speakerphone Speake...

Page 7: ...Inactive LED Phone1 Status Phone 2 Status LAN WAN Phone1 Phone2 21 phonebook P 51 22 In use LED 23 New Message LED 24 call id P 64 25 Corded Base Handset 30 do not disturb DND LED P 47 31 tone P 66 32...

Page 8: ...sent on these wires when the equipment is powered on The plug socket combination must be accessible at all times because it serves as the power disconnect To avoid electric shock do not connect the UI...

Page 9: ...e your broadband Internet phone service visit www vonage com activate You will need your MAC address a twelve character ID that identifies your UIP1869V The MAC address is located on the bottom of you...

Page 10: ...a special configuration for your UIP1869V See the User Interface Guide at www uniden com voip for more information on configuring for static IP addresses STEP 2 Connect Your UIP1869V Once your account...

Page 11: ...have a second phone you want to use for line 1 connect it to Phone1 If you have subscribed to a second VoIP line you can connect an analog phone or Fax machine to Phone2 You can also connect a wireles...

Page 12: ...d handset and browsing to a web page from your PC If you have any difficulty see the Troubleshooting section Configuring Your UIP1869V PPPoE users only If you use PPPoE to connect to the Internet comm...

Page 13: ...of the screen then select WAN Configuration from the menu on the left This opens the WAN configuration Setup Screen In the pull down menu labeled WAN Interface Type see image below select PPPoE This...

Page 14: ...pack in the battery compartment with the connectors on the battery and on the compartment aligned 3 Place the battery case cover back on the handset and slide it upwards until it clicks into place Us...

Page 15: ...the handset in the charger with the keypad facing forward 3 Make sure that the charge LED illuminates If the LED does not illuminate check to see that the AC adapter is plugged in and the handset make...

Page 16: ...n intercom call without interfering with incoming calls It is possible to have a 4 way conference among the base two handsets and one outside line All of the handsets ring when a call is received Back...

Page 17: ...y mode 2 On the base press the MENU soft key and then select HS Registration 3 On the handset press and hold until you will hear a beep 4 Press the OK soft key 5 While the handset is registering Hands...

Page 18: ...e the handset in base to register Models may vary refer to Owners Manual for help Re register the handset to the base see page 16 Replacing the Base If the base is unavailable for some reson you can u...

Page 19: ...beltclip Insert the beltclip into the holes on each side of the handset Press down until it clicks To remove the beltclip Pull either side of the beltclip to release the tabs from the holes Optional...

Page 20: ...Windows 98SE Windows ME Windows 2000 Windows XP and more than 150MB free hard drive space 1 Insert the Cordless Telephone Customization Tool CD into your computer s CD ROM drive The installation appli...

Page 21: ...pending on ringer volume level High low and off Handset Ringer Volume Level Day of the week and time envelope icon Number of new Caller ID calls received Battery icon Date Day of the week and time Han...

Page 22: ...medium and full Ringer off icon indicates that the ringer is turned off Telephone icon indicates that the line is in use Mute icon appears when you mute the handset or the base Speaker icon appears wh...

Page 23: ...function For example when the phone is in standby mode pressing soft key 2 on the handset makes a selection When the phone is in talk mode pressing soft key 2 brings up the options menu Complete info...

Page 24: ...option you want by moving the joystick up down right or left This will move the cursor the option currently highlighted appears in reversed out text Select the highlighted option by pressing in on th...

Page 25: ...splayed first then lower case letters then the number on the key If two letters in a row use the same number key enter the first letter then press the joystick to the right to move the cursor to the n...

Page 26: ...30 seconds the phone will time out and exit the menu mode When setting the Date and Time the time out period is extended to two minutes All of these options can be configured in the Cordless Customiz...

Page 27: ...Speaker Volume Audio Tone Wall Paper LCD Contrast Animation Type Language Handset Setup Global Setup Auto Talk Any Key Answer Banner Display Key Touch Tone Call Privacy Room Monitor Unique ID Edit Vo...

Page 28: ...e base If you change something under the global menu you change it for Function Handset Base Function Handset Base Edit Voice Mail None Key Touch Tone On Ringer Tone Flicker Animation Screen On Unique...

Page 29: ...e Global Setup menu and then select Day Time 2 Press volume up down to select the day of the week and then the soft key 3 Press volume up down to set the hour and then press the soft key 4 Press volum...

Page 30: ...luxe A confirmation tone tells you that your phone is ready to use these features To activate Call Waiting deluxe from the base 1 With the phone in Standby mode press the MENU soft key Select the Glob...

Page 31: ...a code from the handset go to Area Code Use the number keypad to enter your 3 digit area code Press the center of the joystick when you finish To enter an area code from the base 1 With the phone in S...

Page 32: ...the cradle To turn on Auto Talk go to Auto Talk and select On A confirmation tone tells you that Auto Talk is active Any Key Answer Any Key Answer lets you answer the phone by pressing any key on the...

Page 33: ...is the tone your keypad makes when keys are pressed To turn off the tone go to Key Touch Tone and select Off A confirmation tone tells you that the tone has been deactivated Call Privacy If you don t...

Page 34: ...d a distinctive ringer and pictures to that number the phone uses it so you know who s calling To turn on distinctive ringing go to Unique ID and select On A confirmation tone tells you that distincti...

Page 35: ...ng 6 Lorri Song WT Overture Twinkle Star Je Te Veux Star Spangled Banner Star Spngl Old MacDonald Old MacDld We Wish You A Merry Christmas Merry Xmas Ringer tones Flicker Clatter Coin Toss Synthesize...

Page 36: ...andset s headset jack and the other end into the sound source You can also simply use the handset s microphone by holding the handset close to the sound source 2 Go to Rec Edit Rings 3 Select a locati...

Page 37: ...this ringer up to 12 characters When you are finished press the center of the joystick you will hear a confirmation tone and Done appears Delete a Ringer To delete a ringer tone go to Rec Edit Rings...

Page 38: ...ran ais French or Espa ol Spanish You will hear a confirmation tone and the display will use the selected language From the base 1 Press the MENU soft key Select the Base Setup menu and then the Langu...

Page 39: ...olume up down to adjust the contrast of the LCD ten levels 3 Press the OK soft key You will hear a confirmation tone Wall Paper Handset Only Your phone has 34 preset wallpaper images to choose from Yo...

Page 40: ...ation type scroll through Animation Type options and press the VIEW soft key Press the center of the joystick or press the SELECT soft key to activate the animation type of your choice delete done pag...

Page 41: ...or speaker 1 Pick up the corded handset or press speaker to use the speakerphone 2 Listen for the dial tone 3 Dial the number OR 1 Dial the number 2 Pick up the corded handset or press speaker Answer...

Page 42: ...flash again to go back to the original caller Vonage provides Caller ID and Call Waiting at no additional cost Call Waiting Deluxe Call Waiting Deluxe is not offered by Vonage at this time Visit www v...

Page 43: ...nnected and the phone returns to standby mode During a call press back hold on the handset or intercom hold on the base to put the call on hold Hold appears on the display To return to the call press...

Page 44: ...dial the number Deleting Redial Records If you want to delete a phone number from the handset list go to the redial list in standby mode and select the number you want to delete Press the OPTIONS sof...

Page 45: ...ase handset or press speaker on the base The selected number is dialed 4 To hang up return the corded base handset to the base or press speaker on the base You can also redial the last number dialed w...

Page 46: ...ting the base speaker volume The base speakerphone provides ten volume levels To adjust the volume press volume up or volume down while you are on a speakerphone call The new volume setting remains in...

Page 47: ...handset speakerphone To adjust the speaker volume go to Speaker Setup menu and select Speaker Volume and then select the volume level you want to use You can also adjust the handset speaker volume du...

Page 48: ...base While you are on a call press the PRIVACY soft key Privacy Mode On appears in the display To exit Privacy Mode press the PRIVACY soft key again Privacy Mode Off appears Muting the Ringer While th...

Page 49: ...elect Mute to turn off the microphone so the caller will not hear you The display shows Mute On and appears while the microphone is muted To turn off muting use the same procedure Mute Off appears Fin...

Page 50: ...e Press speaker or pick up the corded handset to join the conference call To hang up press speaker or return the corded handset to the base The handset s will still be connected to the call From a sec...

Page 51: ...d select Edit Voice Mail Edit V_ mail No appears in the display 3 Enter the voice mail phone number sent to you by Vonage 4 Enter a single pause 5 Enter the four digit access code sent to you by Vonag...

Page 52: ...roup Open the phonebook by sliding the joystick to the left Use the joystick to scroll though your phonebook entries You can also enter a letter from the keypad to jump the first entry beginning with...

Page 53: ...he PAUSE soft key to insert a two second pause You ll see a P in the display You can stack more than one pause together if two seconds is not long enough Each pause counts as one digit you can enter u...

Page 54: ...0 9 you want this entry to belong to or select No Selection to leave the entry outside of any group Press the center of the joystick when you finish and your phone will go back to the current phoneboo...

Page 55: ...to add a number to the existing phonebook entry select Store Edit and then select a location to edit 4 Complete each entry and confirm the selection by following the steps in pages 52 53 Storing and...

Page 56: ...select Delete Selection When the phone asks you to confirm select Yes To delete all the entries from your phonebook Select Delete All When the phone asks you to confirm select Yes Copying phonebook en...

Page 57: ...d press the OPTIONS soft key Select PhoneBk Capacity The phone will show you how many stored names entries and how many stored phone numbers total you have To see your speed dial entries open the phon...

Page 58: ...to edit and press the center of the joystick 4 Use the number keypad to enter a name for this group Press the center of the joystick when finished Making Calls with the Phonebook To call someone from...

Page 59: ...onnects Open the base phonebook by pressing the phonebook key Phonebook entries are sorted in alphabetical order Use the volume down to scroll through the entries from A to Z Use the volume up key to...

Page 60: ...inished press the OK soft key to store the number 5 Speed Dial appears Use volume up down to select a Speed dial number 10 number SPD1 SPD0 If you don t want a speed dial number for this entry choose...

Page 61: ...book From Standby Mode 1 With the phone in standby mode open the phonebook 2 Find the phonebook entry you want to dial 3 Press speaker or pick up the corded handset 4 To hang up press speaker or retur...

Page 62: ...edit or erase 3 To edit the entry press the EDIT soft key Then follow steps 3 to 6 under Creating New Phonebook Entries page 58 to complete the entry 4 To erase the entry press the DELETE soft key Wh...

Page 63: ...ess the OK soft key 4 Press volume up down to select One Memory or All Memories and then press the OK soft key If you select All Memory Are you sure appears on the display screen Press volume up down...

Page 64: ...d hold the number of the speed dial entry you want to call until the phonebook entry appears Select one of the four available numbers to call and then press talk flash or speaker From the base With th...

Page 65: ...you are already on the phone with a caller Using the Handset Caller ID List To see the Caller ID list slide the joystick to the right The phone will show the Caller ID list You can use the joystick t...

Page 66: ...one Caller ID number go to the Caller ID list and select the number you want to delete Press the OPTIONS soft key and select Delete Selection When the phone asks you to confirm select Yes To delete a...

Page 67: ...to jump to the first Caller ID name starting with that letter If you use the letter search method you have to exit and re enter the Caller ID list to use one of the scrolling methods 3 To exit the Ca...

Page 68: ...lume up down to select Yes and then press the OK soft key 4 You will hear a confirmation tone Deleting all Caller ID names numbers 1 When the phone is in standby mode press call id 2 Press the DELETE...

Page 69: ...the ENTER soft key Direct Link Mode complete appears once the selection is confirmed To make a DirectLink call press the DirectLink soft key Select the handset you want to call To answer a DirectLink...

Page 70: ...3 Press the SELECT soft key or the OK soft key You hear sounds in the room where the station is installed 4 To turn off the Room Monitor press end To prevent the monitoring of a particular handset go...

Page 71: ...dby mode press intercom hold on the base 2 Use vol or vol to select the station you want to page and then press the OK soft key If you select All all other handsets will be paged An intercom tone soun...

Page 72: ...press end or return the handset to the cradle From the Base press the END soft key or return the corded handset to the base Transferring a Call You can transfer a call between two stations From a hand...

Page 73: ...e ID of the station that is transferring the call To answer a page from a handset 1 Pick up the handset from the cradle If AutoTalk is enabled the handset automatically answers when you pick it up If...

Page 74: ...service features Visit www vonage com or contact Vonage customer service at 1 VONAGE HELP 1 866 243 4357 If you have questions on how to use your phone add extra handsets program the phonebook etc Co...

Page 75: ...port WAN The UIP1869V detects a valid link on its WAN port The UIP1869V cannot detect a valid link The UIP1869V is receiving data on its WAN port Phone1 or Phone2 The specified phone line is register...

Page 76: ...restarts the UIP1869V and reloads the configuration file Hard Reset A hard reset restores the UIP1869V to factory defaults All configuration changes will be lost Insert a pin or bent out paper clip i...

Page 77: ...on Issues below Logging into the UIP1869V s Configuration Utility If you need to configure the UIP1869V s router features or check settings while troubleshooting you can log into the UIP1869V directly...

Page 78: ...e UIP1869V s WAN port 2 Securely connected to your modem s LAN port 3 Free of any frays loose connectors or other visible defects The UIP1869V doesn t have a valid IP address Login to the UIP1869V and...

Page 79: ...are on a different network than the UIP1869V s 1 Making sure the first three parts of your computer s IP address match the UIP1869V s IP address and the fourth part is different 2 Making sure your com...

Page 80: ...ters remote control toys wireless microphones alarm systems intercoms room monitors fluorescent lights and electrical appliances Move to another location or turn off the source of interference Caller...

Page 81: ...battery cover off and the battery pack disconnected for at least 3 days 4 Once the handset is completely dry reconnect the battery pack and the battery cover 5 Recharge the handset s battery pack for...

Page 82: ...a replacement battery Warning To avoid the risk of personal injury or property damage from fire or electrical shock only use the Uniden battery model and Uniden adapter model specifically designated f...

Page 83: ...loth with plain water Gently rub the damp cloth over the charging contacts until all visible dirt is removed Dry the contacts thoroughly before returning the handset to the cradle Caution Do not use p...

Page 84: ...nly Uniden AD 1002 and BT 0003 and AD 0005 with your phone If the handset is left off of the charger the actual Talk mode duration will be reduced respective to the amount of time the handset is off t...

Page 85: ...ct has been tested and found to comply with the FCC s exposure criteria For body worn operation the FCC RF exposure guidelines were also met when used with the Uniden accessories supplied or designed...

Page 86: ...specifications were met Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cau...

Page 87: ...I I C notice 85 Intercom 70 J joystick 23 K Key touch tone 32 L Language 37 LCD contrast 38 Liquid damage 80 Low battery 82 M Making a call 40 Mute 48 Microphone 48 Ringer 47 P Phonebook Capacity 56...

Page 88: ...U Uniden s Cordless Telephone Customization Tool 19 Unique ID 33 V Voice Mail Access 50 W Wallpaper 38 Warranty 84...

Page 89: ...Memo...

Page 90: ...Memo...

Page 91: ...31 Monday Friday 8 am to 5 pm CST or visit the Uniden website at www uniden com for documentation FAQs and troubleshooting tips Need a Part To order headsets additional handsets replacement batteries...

Page 92: ...UNIDEN PRODUCT 2005 Uniden America Corporation Fort Worth Texas Contains additional foreign articles Custom manufactured in China REGISTER ONLINE TODAY FO R A CCESSO R IES G O O N LIN E W W W U N ID...

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