1
G24/27 Series
VIDEO SURVEILLANCE SYSTEM
For more exciting new products please visit our website:
Australia: www.uniden.com.au
New Zealand: www.uniden.co.nz
Page 1: ...1 G24 27 Series VIDEO SURVEILLANCE SYSTEM For more exciting new products please visit our website Australia www uniden com au New Zealand www uniden co nz ...
Page 2: ...y risk of electric shock from lightning avoid handling any electronic devices except battery powered ones during an electrical storm Use only the power cord and or batteries indicated in this manual Never dispose of any batteries in a fire they may explode Check with local codes for possible special disposal instructions Never tug or pull on any power cord be sure to leave some slack in the cord w...
Page 3: ... location which would muffle the sound or interfere with the normal flow of air SAVE THESE INSTRUCTIONS For best results To avoid damage to your equipment follow these simple precautions Do not drop puncture or disassemble any part of the equipment There are no user serviceable parts inside Do not expose the equipment to high temperatures and avoid leaving the equipment in direct sunlight for more...
Page 4: ... 19 G Series Screen Descriptions 21 OVERVIEW 21 G Series SETTINGS SCREEN 21 Main Screen 22 Sub Screens 22 What it does 22 CAMERA SETUP SCREEN 23 Pairing 23 Camera On 24 Recorder Setup Screen 25 For Gmail 28 Network Setup Screen 30 Alarm Setup Screen 33 SYSTEM SETUP SCREEN 35 Quick Tips 41 Remote Access 42 Overview 42 System Requirements 42 Connecting to the Internet 42 Connecting to the Intranet H...
Page 5: ... model 7 Monitor 4 3 Monitor Outdoor Camera Indoor Camera 1x Monitor 1x Cradle 1x AC adaptor 1x Ethernet Cable 1x SD Card 1x Monitor 1x Cradle 1x AC adaptor 1x Ethernet Cable 1x SD Card 1x Camera 1x Antenna 1x AC adaptor 1x Stand 4x Mounting Screws 4x Expansion Anchors 1x Camera 1x AC adaptor 1x Stand MODEL Quantities Of Each G2701 1 0 1 G2710 1 1 0 G2711 1 1 1 G2720 1 2 0 G2401 1 0 1 G2410 1 1 0 ...
Page 6: ...s Light sensor Antenna connector Power pigtail Power Pair button Microphone Front View Back View OUTDOOR CAMERA Monitor Power Dock Ethernet Cable Connection AC Power Connection Power On Off SD slot AC Power Connection Monitor back side Cradle Pull Out Stand Reset Antenna ...
Page 7: ...n The camera is connected to the Monitor Off The camera is in standby Charge Status On Green The battery is charging Off The battery has charged What the Lights Mean INDOOR CAMERA LINK POWER Camera lens Light sensor Antenna flip up Antenna flip up Swivel stand receiver AC adaptor power jack LINK POWER LED LINK LED CHARGE LED Microphone ...
Page 8: ...EDs used for night vision thus lowering the quality of the video The G Series indoor camera is not weatherproof General Guidelines Mount the Camera Stand The screen remains dark until the cameras are powered up SETTING UP THE EQUIPMENT Set Up the Monitor 1 If you are using the Monitor as a stand alone unit flip out the stand on the back of the Monitor and extend the antenna Connect an AC adaptor t...
Page 9: ...ater ripples reflections tree shrub leaves blowing in the wind and the shadows they create can generate motion detection false alarms You can mount the outdoor camera with the stand on the bottom on a wall or table top or on the top on the ceiling The indoor camera can be mounted with the stand on any flat surface When you are positioning the camera you might want to bring the Monitor along it s m...
Page 10: ...t controlled by a wall switch You should now have video on your Live screen 1 2 4 3 Loosen the wingnut to unlock the mounting post Attach the camera to the mounting screw and turn it to the desired direction Adjust the post to the correct angle then tighten the wingnut to lock the post into place Tighten the brace against the camera to secure it in place Antenna Power Pair button 5 6 Connect one e...
Page 11: ... into a 240 volt AC standard indoor power outlet 2 Make sure the Power status light turns on If it doesn t try reconnecting the AC adaptor and make sure the power outlet isn t controlled by a wall switch Slide the camera on to the stand swivel mount until it clicks in place AC adaptor power plug LINK ...
Page 12: ...n on page 25 Schedule Recordings Schedule Record on page 29 System Settings Power Saving Power Saving on page 35 Screen Auto Lock Screen Auto Lock on page 36 Time Time on page 37 Security code Security Code on page 32 Language default language is English Changing the Language on page 40 Recording Settings Motion Detection Motion Detection on page 25 Schedule Recordings Schedule Record on page 29 ...
Page 13: ...on the screen itself let you monitor power and camera status The G Series system always defaults to the Live screen in Quad mode after being idle for 2 minutes while in any other system screen This default ensures that the system is ready to re cord video even if you forget to return to the Live screen The system can only start a record ing while in Live screen mode The operation of the G24 or G27...
Page 14: ...level G Series System Settings Access the G Series Software Operation screens or view re corded events SD Capacity Indicates memory capacity remaining Battery Capacity Displays battery capacity This graphic shows battery at nearly full Internet Intranet status Appears in LIVE view Indicates connection to the internet is in progress Appears in LIVE view and Pop Up Menu Indicates internet connection...
Page 15: ...the intranet connection is es tablished Camera Number Displays the camera number and signal strength through the status lines to the left of the number Record Status Tap to start or stop recording for that camera Steady on Not recording Flashing Recording Motion System indicates motion detection recording in progress Scheduled System indicates scheduled recording in progress ...
Page 16: ...16 Icon What it does Pop up Menu Tab Opens and closes the pop up menu display NO SD CARD INDICATOR Displays red when the SD card is not present or is damaged ...
Page 17: ... camera s video on the entire screen If you are in Quad View tap on the camera quadrant you want to expand to Full View Tap on that image to return to Quad View Using the Pentazoom Feature While in any camera s full screen view selecting the icon on the right side of the screen enables the PentaZoom feature PentaZoom lets you select from 5 sections of the video image Tap on a section and it will d...
Page 18: ...u tap on a day that is not highlighted a folder displays with no recordings listed 2 Tap on the recording you want to view It displays on the screen 3 Tap on any area of the screen that does not have control icons to bring up the playback progress bar Tap that area again to close it 4 While playback progress is visible you can fast forward rewind by dragging the playback bar forwards or backwards ...
Page 19: ...e first camera it detects If two or more cameras are in pairing mode you can t control which camera the Monitor will detect first SOME THINGS TO KNOW ABOUT PAIRING CAMERAS PAIR CAMERA 1 From the Pairing Camera screen see Pairing on page 23 tap the camera image you want to pair A processing icon displays for a 60 second countdown 2 During the 60 second countdown quickly press and release the Pairin...
Page 20: ...d and the Monitor s antenna is extended making sure the camera is paired to the correct channel re pairing the camera and Monitor the camera s signal status icon shows one or two bars or the video quality is poor See General Guidelines on page 8 for tips on improving video quality the camera won t pair with the Monitor making sure the camera is plugged in and the red LED is on pressing and releasi...
Page 21: ...monitor Brightness Brightens or darkens the video of that camera Recorder Setup Motion Detection Records when something moves in front of the camera Continues recording for 2 minutes Mo tion detection is on by default Email Alert Sends email notification to user s PC and or mobile when Motion Detection senses motion in front of the camera Schedule Record Set up a schedule for pre determined record...
Page 22: ...elect a melody to play for the alarm System Setup Power Saving Temporarily turns off the LCD after the system is idle for 2 minutes to conserve power Screen Auto Lock Locks the screen from further activity until the screen is un locked Time Clock Alarm Set an alarm Time Setting Set the current time Timer Time countdown Format Storage Formats erases all the data on the SD card System Upgrade Upgrad...
Page 23: ...s to the first camera it detects If two or more cameras are in pairing mode you can t control which camera the Monitor will detect first From the pop up menus tap the following icons as they appear on the screens This screen should display 1 Tap the camera image you want to pair A processing icon displays for a 60 second countdown 2 Press and release the Pairing button on that camera s power cord ...
Page 24: ...ned on 1 Tap the camera you want to turn on 2 A check mark replaces the X under the camera 3 To turn a camera off tap the camera icon An X replaces the checkmark and indicates the camera is turned off Although the camera is turned off it is still powered The Monitor will not receive video sig nals from that camera From the pop up menu tap the following icons as they appear on the screens This scre...
Page 25: ...Use the Recorder Setup screen to select between Motion Detection and Schedule Record Select Motion Detection See Motion Detection below From the pop up menus tap the following icons as they appear on the screens This screen should display MOTION DETECTION From the pop up menu tap the following icons as they appear on the screens This screen should display ...
Page 26: ...ter both incoming and outgoing email addresses Uniden recommends you set up and use Gmail as the outgoing mail server The outgoing email server SMTP server is responsible for sending out the email notification to tell users when the G Series system detects motion from any camera Motion Detection must be acti vated The incoming mail server Email To receives the email notification sent from the SMTP...
Page 27: ...sable to deactivate it 2 Tap on the SMTP Server field A keyboard screen displays Enter your outgoing e mail SMTP server e g for gmail server enter smtp gmail com You can switch the keyboard from alphabetical characters to numbers symbols and back again by tapping the field to the left of the space bar Tap Enter The Email Alert screen displays again ...
Page 28: ...nter The incoming email account can be the same as or different from the outgoing email ac count If a different email account is used then the outgoing email account serves as a relay for the alert messages Only one incoming email account will be accepted by the G Series system 7 Tap OK to save the settings then tap to return to the previous screen For Gmail SMTP Server smtp gmail com Enter this S...
Page 29: ... to all 4 cameras to record 2 Set the recording start time Tap the hour and number boxes separately and use the UP and DOWN arrows to scroll through the times 3 Tap the AM PM block to toggle between them These recording sessions must begin and end within a single 24 hour period They cannot cross into the next day From the pop up menus tap This screen should display the following icons as they appe...
Page 30: ...us one 5 minute recording CLEAR A SCHEDULED RECORDING 1 Access the Schedule Record screen 2 Tap recording you want to clear 1 5 The screen displays the settings for that schedule 3 Tap CLEAR The screen resets to the default values for that recording slot Network Setup Screen The Network Setup screen allows you to select your internet connection type and security code You can also display system de...
Page 31: ... at the system reboot prompt The Network Setup screen displays DCHP is the most common connection Your router will automatically assign an IP address to your G Series system Static IP is for those that have the ability to specify an IP address for the G Series system Selection Fields Static IP IP Address Subnet Mask Default Gateway DNS Server DHCP None ...
Page 32: ...will remember You will need the code to access your video from a remote device such as a smart phone or PC 3 Tap on the Change Code field A keyboard screen displays 4 Enter your security code You can switch the keyboard from alphabetical characters to numbers symbols and back by tapping the field to the left of the space bar Tap Return The Security Code screen displays again You must enter a secur...
Page 33: ... is a unique code specific to your monitor and is required along with the security code to gain remote access to your cameras over the internet The information in the DHCP setting is as signed to your monitor from your home router Alarm Setup Screen From the Alarm Setup screen you can Set the length of time the alarm sounds Select a melody for the alarm ...
Page 34: ...on you want the siren to last 2 10 or 30 seconds or tap None to turn sirens off 3 Tap to return to the previous screen MELODY This selection allows you to select a melody for the siren 1 Tap Melody The Change Siren Melody screen displays 2 A check mark appears on the melody you tap and the Monitor briefly plays a sample of the selected melody 3 Tap to return to the previous screen ...
Page 35: ...it is idle for 2 minutes Press the POWER button once to reactivate the monitor Default Disable If a motion detection event or scheduled recording begins the LCD turns back on 1 Tap Power Saving Enable to activate Power Saving mode Default Disable 2 A check mark appears on your selection 3 Tap to return to the previous screen ...
Page 36: ...as been enabled and your Live screen is locked just tap the POWER button once to unlock the screen and return to normal touch screen operation At any time from the Live screen you can manually lock the system by tapping the POWER button whether or not the auto lock feature has been enabled 1 Tap Screen Auto Lock The Activate Touch Screen Operation screen displays 2 Tap your selection a check mark ...
Page 37: ...es as an independent alarm clock It does not affect the operation of live video or recording video 1 Tap to display the Clock Alarm screen 2 Tap on an alarm button total of 5 to select from 3 Tap on the hour block The UP DOWN arrows move to the hour block Set the hour 4 Tap on the minute block The UP DOWN arrows move to the minute block Set the minute 5 Tap on AM PM to toggle between the two 6 Tap...
Page 38: ...Setting screen 2 Tap on each field to set it The UP DOWN arrows shift to that field Use UP DOWN to set the field 3 Tap on the AM PM block to switch between the two 4 Tap SAVE when you are finished It is important to set the correct time to ensure that the recorded video files and the scheduled record times are correct ...
Page 39: ... tap OK FORMAT STORAGE When using an SD card other than the one provided it is highly recommended that you format the card using these procedures Formatting any SD card deletes all files on that card From the pop up menu tap the following icons as they appear on the screens The Format Storage screen displays The G Series System supports up to a 32 GB SD Card 1 Tap on START a warning statement disp...
Page 40: ...in your G Series system From the pop up menu tap the following icons as they appear on the screens This screen should display Refer to Upgrading Your System Software System Upgrade on page 52 LANGUAGE CHANGING THE LANGUAGE English is the default language When you change languages all system settings default to the original factory settings You will have to reenter any specialized settings From the...
Page 41: ...reboot in about 5 seconds If you do not want to reset the language tap CANCEL and return to the previous screen Changing the language will reboot the system and ask you to recalibrate the touch screen Follow the instructions on the screen Quick Tips The Quick Tips screen provides more detail into 10 common areas Tap on a subject to display the information ...
Page 42: ... viewers is determined by the amount of available upload band width on your home network Each remote viewer requires 350kbps of bandwidth on the network Overview The G Series cradle charges your monitor as well as provides an internet connection When you are connected to the internet live video will not display on the monitor For this procedure the AC adaptor must be connected to the cradle and no...
Page 43: ...m is connected to the internet 6 When you connect remotely to the monitor the Internet Connection Status Indicator shows that remote view in progress When the monitor is placed in the cradle and charge only is selected you can still access your live video from a PC or smart phone or tablet as long as those devices are also connected to the same network as the monitor For example your smart phone o...
Page 44: ...deo com 2 Click Add New Subscription Legal Agreement displays 3 Read and agree to the Legal Agreement The Account Setup screen displays 4 Enter Account Name 1 5 Enter a Password 2 6 Enter it again to Verify Password 3 7 Complete all required fields 4 8 Click in the check box 5 to receive information on firmware updates and news We recommend you check this box to receive updates 9 Click in the chec...
Page 45: ...45 The Video System Registration screen appears 12 Provide a Device Nickname 1 13 Select your retailer from the list 2 ...
Page 46: ...n Click on the link near the bottom of the page and it will ask you to Run or Save the file If you choose to Save remember where the download location on your computer After the download is com plete find that file and click on it to install After the installation is complete return to the View Now page on the Portal On this page you will see the DID code from your device that you entered during a...
Page 47: ...s Record Video The Portal lets you record live video and save it to your PC 1 Click Record to start recording 2 Click Stop Record to stop recording Take a Snapshot The Portal lets you take snapshots of video and save to your PC Click Snapshot You specify the save location for all video and snapshots Select Save and then browse to the location where you want to save them DID AH45 000083 HGNSG DID A...
Page 48: ...e for your system in the System Name field 5 Enter the same DID code from your G Series monitor in the Device DID field 6 Enter the same security code that you set on your G Series monitor in the Security Code field 7 Select Save 8 Select the system you wish to view You can use a Google Android smart phone or tablet with your G Series System to remotely con nect to and view live camera video Follo...
Page 49: ...ge The screen displays the APP version number and the API version number Tap OK to exit Main Screen If you have multiple systems scroll down and tap on the system image you want to view To View Video 1 Select a system 2 Select a camera from the drop down menu 3 View video You can turn your device sideways and go to a horizontal view 4 Tap Return to stop the video and enter the system page Two icon...
Page 50: ...r iPad go to the iTunes App Store and search for Uniden 2 Download and install this App to your device 3 Launch the app select Settings then ADD to add your system information to the App 4 Enter a name for your system in the System Name field 5 Enter the same DID code from your G Series monitor in the Device DID field 6 Enter the same security code that you set on your G Series monitor in the Secu...
Page 51: ... View Video 1 Select a system 2 Select a camera from the drop down menu 3 View video You can turn your device sideways and go to a horizontal view 4 Tap Return to stop the video and enter the system page Two icons display on the screen Snapshot and Return Snapshot icon Tap to take a picture Return icon Tap to return to the Main screen APP Operation When you open the APP on your iPhone or iPad seve...
Page 52: ... Go to www unidenvideo com 4 Copy the current firmware to the SD card 5 Remove the SD card and reinsert it into the Monitor 6 Upgrade the firmware see System Upgrade on page 40 TAKING CARE OF YOUR HARDWARE Monitor As you use your monitor keep the screen clean by wiping it with a microfibre cloth to remove fin gerprints dust etc Cameras When dust and grime builds up on the camera lens and glass it ...
Page 53: ...s play with a Quicktime player Down load this free player from www apple com Video will play in players such as Windows Media Player if an H 264 CODEC plug in is installed I schedule a recording save the sched ule and the recording does not happen at the scheduled time Ensure that the system time is set to the current time Make sure that the SD card is inserted into the Monitor and there is still ...
Page 54: ...e pairing button quickly Do not press and hold the pairing button When I power up my Monitor and cameras for the first time they seem to be on but there is no picture on the screen If the Power Saving feature has been turned on the monitor s LCD screen will power off Tap the power button to turn the LCD back on I have my regular LIVE screen but there are no icons tapping the Power button on top of...
Page 55: ...tion Output Image resolution 480 X 272 HD 320 x 240 QVGA Image processing H 264 Exposure Auto White balance Auto System Specifications Camera Monitor Weight Outdoor 13 oz 370g Indoor 4 1 oz 118g 4 3 Model 7 oz 198g 7 Model 1lb 1 oz 468g Dimension Outdoor 5 94 x 2 9 x 1 9 151 x 74 x 49 mm Indoor 3 5 x 2 9 x 0 8 90 x 49 x 20 mm 5 x 3 x 0 9 132 x 79 x 24 mm 7 2 x 5 x 1 1 184 x 128 x 28 mm Operating t...
Page 56: ...d an electronics recy cling facility in your area Recycling and Disposal Information CAUTION Rechargeable Batteries Must Be Recycled or Disposed of Properly Lithium Polymer Battery Warning This equipment contains a rechargeable lithium polymer battery A Do not charge the battery in temperatures below 23 F 0 C or higher than 113 F 45 C B Do not open or mutilate the battery C The rechargeable batter...
Page 57: ...Mount the Camera 8 Outdoor Camera 6 D Date Time 30 33 Display 21 E Email Alert 26 I Icons 14 M Menus 21 Motion Detect 25 N Network 30 P Pairing see camera 23 Playback 18 R Record Schedule 29 Remote Access 42 S Schedule 29 SD Card Display Indication 14 Formatting 39 Recording Live Video 18 Security Code 32 Setup 35 Specifications 55 System Upgrade 40 T Timer 37 ...
Page 58: ...aser is only valid in the original country of purchase for a Product first purchased either in Australia or New Zealand and will expire one 1 year from the date of the original retail sale If a warranty claim is made this warranty will not apply if the Product is found by Uniden to be A Damaged or not maintained in a reasonable manner or as recommended in the relevant Uniden Owner s Manual B Modif...
Page 59: ...lure This warranty is in addition to and sits alongside your rights under either the COMPETITION AND CONSUMER ACT 2010 Australia or the CONSUMER GUARANTEES ACT New Zealand as the case may be none of which can be excluded Procedure for Obtaining Warranty Service Depending on the country in which the Product was first purchased if you believe that your Product does not conform with this warranty you...
Page 60: ...60 2012 Uniden Australia Pty Limited Uniden New Zealand Limited Printed in PRC ...
