Uniden EXI 8966 Owner'S Manual Download

Page: 50 / 53

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

The status light won't come on
when the handset is placed in
the base unit.

The audio sounds weak
and/or scratchy.

Can't make or receive calls

The handset doesn't ring or
receive a page.

The Caller ID disappears.

The Caller ID does not display.

Suggestion

• Make sure the AC adapter is plugged into the

base unit and wall outlet.

• Make sure the handset is properly seated in

the base unit.

• Make sure the charging contacts on the hand-

set and base unit are clean.

• Make sure that the base unit antenna is in a

vertical position.

• Move the handset and or base unit to a

different location away from metal objects or
appliances and try again.

• Press

during a call to help eliminate

background noise.

• Make sure that you are not too far from

the base.

• Check both ends of the base unit telephone

line cord.

• Make sure the AC adapter is plugged into the

base unit and wall outlet.

• Disconnect the AC adapter for a few minutes,

then reconnect it.

• Reset the digital security code (See page 44).
• Make sure

is pressed.

• The battery pack may be weak. Charge the

battery on the base unit for 12-15 hours.

• The handset may be too far away from the

base unit.

• Place the base unit away from appliances or

metal objects.

• Reset the digital security code (See page 44).

• The handset was picked up before the

second ring.

• The call was placed through a switch board.
• Call your local telephone company to verify

your Caller ID service is current.

EXI 8966 7/25/00 17:44 Page 49

Summary of Contents for EXI 8966

Page 1: ...E X I 8 9 6 6 900 MHz Cordless Phone with Caller ID Advanced Call Waiting Options Dual Keypads and Displays ...

Page 2: ... Delete Intercom key 18 Cursor forward key 19 Mute Ring key 20 Option key 21 Handset contact 22 Base microphone 23 Handset retainer clip 24 LCD display 25 Status LED 26 One touch dial 1 m1 key 27 One touch dial 2 m2 key 28 One touch dial 3 m3 key 29 One touch dial 4 m4 key 30 Tone key 31 Base contact 32 Base speaker 33 Base antenna 34 Speaker LED 35 Memory key 36 Delete key 37 Redial key 38 Page I...

Page 3: ...xtended Range Secure Digital Transmission Caller ID and Call Waiting Caller ID Advanced Caller ID with Call Waiting Option 50 Number Caller ID Memory 34 Number Memory 20 on the handset and 14 on the base Backlit Display 3 line for the handset and 2 line for the base 3 Redial Memories 32 digit Flash and Pause Pulse Tone Dialing 10 Day Standby Battery Life 7 Hour Talk Time Handset Earpiece and Ringe...

Page 4: ...diting 26 Memory erasing 28 Mute 30 3 way conference features 31 Intercom feature 32 Call transfer feature 33 Caller ID Features Caller ID service 34 Setting the Caller ID options 35 When the telephone rings 36 Viewing the Caller ID message list 37 Deleting information from the Caller ID list 38 Calling a party from the Caller ID list 40 Storing Caller ID messages in memory 41 Caller ID with call ...

Page 5: ...lly store your area code in the memory to use the Caller ID service if you do not live in an area that requires 10 digit dialing About the digital security code This cordless telephone uses a digital security code to prevent unauthorized access to your base unit This security code prevents other cordless handsets from making calls through your base unit A random security code will be assigned auto...

Page 6: ...epartment see below Base unit Handset AC adapter AD 420 Rechargeable battery pack BT 905 Telephone line cord Wall mount adapter Beltclip This Owner s Manual Precautions and Important Safety Instructions Registration Card Uniden Parts Department 800 554 3988 Hours are 7 00 a m to 5 00 p m Central Time Monday through Friday We can also be reached on the web at www uniden com ...

Page 7: ...and a continuous power outlet which is not switchable Keep the base and handset away from sources of electrical noise such as motors and fluorescent lighting Be sure there is sufficient space to raise the base antenna fully vertical The base can be placed on a desk tabletop or mounted on a standard wall plate Avoid heat sources such as radiators air ducts and sunlight Avoid television sets and oth...

Page 8: ...and to a telephone outlet 2 Connect the AC adapter to the DC IN 9V jack and to a standard 120V AC wall outlet 3 Set the base unit on a desk or tabletop and place the handset on the base unit Then raise the antenna to a vertical position 3 Note Place the power cord so it does not create a trip hazard or where it could become chafed and create a fire or electrical hazard ...

Page 9: ...t modular contact your telephone company for assistance Polarity of the plug Modular Choose the dialing mode Depending on your dialing system set the TONE PULSE switch as follows If your dialing system is Set the switch to Tone TONE Pulse PULSE If you aren t sure of your dialing system Make a trial call with the TONE PULSE switch set to TONE If the call connects leave the switch as is otherwise se...

Page 10: ... pack into the battery compartment 3 Securely close the battery compart ment cover by sliding it up until it snaps into place 4 Place the handset on the base unit with the keys and display facing upward This position lets you see Caller ID messages on the display When the handset has been properly placed on the charging terminals of the base unit the status LED of the base unit lights and charging...

Page 11: ...se unit for charging Notes Even when the battery pack is not being used it will gradually discharge over a long period For optimum performance be sure to return the handset to the base unit after a telephone call for battery charging The built in memory backup can hold numbers and names stored in the memory for up to 2 minutes while you replace the battery pack If you must replace the battery pack...

Page 12: ... the phone is in the standby mode press The Caller ID setting screen appears 2 Press to select Area Code 3 Press 4 Use the number keypad to to enter the 3 digit area code 5 Press A beep sounds and the displayed area code is entered 6 Press to complete the setting Or return the handset to the base unit to complete the setting mode and set the handset to the standby mode Note When the area code has ...

Page 13: ...displays for about 5 seconds Other Operations To Do this To improve reception Press during a call To adjust the earpiece volume Press or To temporarily switch to tone dial Press The following numbers When base is set to pulse mode dialed will be sent as tone dialing To enter a pause within the dialing sequence Press Notes If you enter a wrong number in the step 1 press to delete a number If there ...

Page 14: ...p the handset 2 Press Talk appears flashing on the display The display shows the current selected volume 3 Dial the phone number Example Enter 817 858 3300 4 To hang up press or place the handset on the base The call time will be displayed for about 5 seconds ...

Page 15: ...he number 3 When you finish the call press to hang up Note The base microphone is located under the phone Position yourself as near to the base as possible and speak clearly 1 Dial the phone number up to 32 digits 2 Press Speaker appears on the display The number is dialed 3 To hang up press Dialing from speaker phone mode ...

Page 16: ... from standby 1 Press The phone number that was last dialed from the handset appears on the display 2 Press again Each press of will display one of the last three dialed numbers 3 Press The number will be dialed Most recent Note If the recently dialed number exceeds 32 digits only the first 32 digits are retained for redialing ...

Page 17: ... number dialed will be displayed and redialed 3 To hang up press or place the handset on the base Redialing a call with the base 1 Press The last number dialed from the base will be displayed up to 32 digits 2 Press The number will be dialed Tips You can also press before pressing when you redial with the base ...

Page 18: ... on the base The call time displays for about 5 seconds Receiving a call with the handset Auto Talk when ringing When the Auto Talk setting is on and there is an incoming call simply lift the handset from the base unit to answer the phone See page 35 Any key Talk when ringing When the handset is off of the base pressing any handset key except lets you answer the phone See page 35 Mute when ringing...

Page 19: ...ephone call or while the handset is in standby mode will change the earpiece volume of the handset This setting will remain in effect after the telephone call has ended When you press in Loud mode or press in Normal mode an error tone sounds Traveling out of range During a call as you begin to move your handset too far from your base unit noise increases If you pass the range limit of the base uni...

Page 20: ... To control the speaker volume of the base adjust the VOLUME slide switch as desired Receiving calls continued Receiving a call with the base 1 The base rings The status LED on the base flashes and Incoming Call appears on the display 2 Press 3 When you finish the call press to hang up ...

Page 21: ... or enter a two digit number 01 20 to select the memory location where you would like to store the number 3 Press The following screen appears and a cursor flashes indicating that the display is ready for the name to be entered If this screen appears the selected memory location is already stored Then you must either change the entry in this location clear the location or select Go Back to choose ...

Page 22: ...e in the dialing sequence The display shows a P Note The pause feature is useful for long distance calling credit card dialing or sequences that require a pause between digits Use to delete digits as needed 7 Press The handset beeps and displays the confirmation screen Memory storage is complete For example if you store a name and number into memory location number 03 the display shows Memory03 St...

Page 23: ... 2 Dial the number up to 20 digits 3 Press Select Location is displayed 4 Press the number keypad 0 9 or one touch dial key A tone sounds and the number is stored Memory storing continued With the base Note You can store only numbers in the base memory ...

Page 24: ... before you can confirm the name and number stored in the selected memory location To exit the memory function without dialing press The handset returns to standby Whenever you are using a menu screen you must press a key within 20 seconds or the phone will return to standby Display a Programmed Number Use and to toggle between the names display and the numbers display Program name Program number ...

Page 25: ...ing from talk mode 1 Press Talk flashes and the volume setting appears 2 Press 3 Enter a two digit number 01 20 to select the memory location of the desired phone number The selected phone number is displayed then the number is dialed ...

Page 26: ...rs stored in location 2 Press to hang up Standard dialing 1 Press Select Location is displayed 2 Enter the memory location 0 9 or m1 m4 then the number is displayed 3 Press Memory dialing continued Note To use the one touch dial keys store numbers directly into the one touch dial keys ...

Page 27: ...ou have selected in the display 4 Press or to select Edit Memory then press The following screen appears The cursor flashes indicating that the display is ready for the name to be edited When a name has not been stored the cursor appears at the beginning of the second line 5 Press or to enter the name See page 21 To edit only the phone number skip this step 6 Press The following screen appears The...

Page 28: ... handset beeps and displays the confirmation screen The memory storage is complete For example if you store a name and number into memory location number 01 the display shows Memory01 stored After about 2 seconds Memory Store is displayed 9 Press to return to standby mode Note To edit stored numbers in the base simply overwrite the previous numbers See Memory Storing with the base section on page ...

Page 29: ...econds the display returns to the Memory Store screen You may select another number to delete return to step 2 or press to return to standby Memory erasing Erasing a stored name and phone number With the handset 1 Press and hold until Memory Store is displayed 2 Press or enter a two digit number 01 20 to select the memory location you would like to edit 3 Press The following screen appears with th...

Page 30: ...ng continued 1 Press and hold until Store Number is displayed 2 Press again 3 Enter the memory location number 0 9 or m1 m4 you wish to delete A tone sounds and the display shows the confirmation screen With the base ...

Page 31: ...ss during a telephone call The microphone is turned off 2 To cancel mute press or When the phone is ringing You can temporarily mute the handset s ringer by pressing when the phone rings Press to answer the call 1 Press during a telephone call Mute is displayed and the microphone is turned off 2 To cancel mute press or When speaking with the handset ...

Page 32: ...n the base The handset remains connected to the call When speaking on the base 1 Press on the handset to join the 3 way conversation 2 To hang up return the handset to the base or press on the handset The base remains connected to the call Notes Pressing on the base while dialing with the handset will set the 3 way conversation mode and dialing is not affected During a 3 way conversation you can d...

Page 33: ... the handset or on the base Intercom from the handset to base 1 Press on the handset If no answer press again to disconnect The following screen appears The intercom tone sounds on the base 2 At the base press or to answer Intercom appears on the display Speak into the base microphone 3 To turn off the intercom press on the handset or on the base Note If the page is not answered within one minute ...

Page 34: ...still on hold 3 To transfer the call to the base press on the handset To cancel the transfer press on the base To transfer from the base to the handset 1 Press on the base during a telephone call The caller is put on hold and the intercom tone sounds on the handset 2 Press or on the handset The intercom mode is activated but the caller is still on hold 3 To transfer the call to the handset press o...

Page 35: ...y before you answer the phone The handset displays the phone number of the incoming call the name time and the number of calls Additionally you can dial the displayed number and store the informa tion for memory dialing The base displays only the name and the phone number of the incoming call After the call has ended the information is retained in the handset s Caller ID memory Additional Caller I...

Page 36: ...vailable They are AutoTalk CIDCW Caller ID on Call Waiting and Area Code page 11 Auto Talk allows you to answer the phone without pressing If the phone rings when AutoTalk is on simply remove the handset from the base and the phone automatically answers the call Or if the handset is not on the base press any key except to answer the call If the phone rings when AutoTalk is off you must press to an...

Page 37: ...n a private number is received When a private name is received When an unknown number is received When an unknown name is received When invalid data is received Notes If you answer a call before the Caller ID message is received Example before the second ring the Caller ID message will not appear When the call is received via a telephone company that does not offer Caller ID service the caller s p...

Page 38: ...gs While the incoming call information is displayed press to return a long distance call The prefix 1 will be displayed at the beginning of the phone number Press to include the area code Pressing and repeatedly sets and cancels these settings When the phone number is 15 digits long _ is not displayed Notes End appears when you have received all messages in the Caller ID list Press repeatedly to r...

Page 39: ...ess Display the message to be deleted from the Caller ID list by pressing or 2 Press The following screen appears 3 Press or to select Yes or No 4 Press or When the pointer is at Yes A tone sounds and the Caller ID mes sage is deleted The next Caller ID message is then displayed When the pointer is at No The display returns to the Caller ID display Note If you get an incoming call the deleting ope...

Page 40: ...owing screen appears 3 Press or to select Yes or No 4 Press or When the pointer is at Yes A tone sounds and all stored Caller ID messages are deleted When the pointer is at No The display returns to the summary screen Note If you get an incoming call the deleting operation is canceled and the telephone returns to standby ...

Page 41: ...e number that you want to dial by pressing or 2 Press The displayed phone number will be dialed Long Distance calls and Area code Set or cancel a long distance call by pressing and the area code by pressing while the incoming call information is displayed in step 1 Notes When a long distance call has been set 1 appears in the display You cannot make a call from the Caller ID list if your EXI 8966 ...

Page 42: ... tone will sound The number is stored in memory and the display returns to the Caller ID list Notes If a message has already been stored in the selected memory numbers location a confirma tion screen is displayed Press to select Yes Press to overwrite The display returns to the Caller ID list You can not store a Caller ID message if no phone number appears in the message If there is an incoming ca...

Page 43: ...ller ID with call waiting service Caller ID and Call waiting are separate services CIDCW Caller ID on Call Waiting performs the same as regular Caller ID on a call waiting number You must subscribe to the Caller ID with call waiting CIDCW service from your telephone company before you can use the following features The Call wait ing service can also be used independently Please contact your teleph...

Page 44: ...l press for a list of options 2 Press or to select an option 3 Press A confirmation screen will appear Call waiting features Your EXI 8966 is pre programmed with seven call waiting options You may select to ask the calling party to hold send them a busy message or conference them into the current call You may also select to answer and drop the first caller or at any time choose to drop the first o...

Page 45: ...e is using the same security code you can change the code 1 Remove the handset from the base unit Press 2 While the handset is producing the paging sound hold while placing the handset in the base unit The paging tone stops Leave the handset on the base for at least 3 seconds A random new security code is set Note If the handset battery pack is completely discharged or the battery pack removed the...

Page 46: ...C adapter to the DC IN 9V jack 3 Plug the telephone line cord into the telephone outlet 4 Place the AC adapter cord inside the molded wiring channel 5 Plug the AC adapter into a standard 120V AC wall outlet 6 Raise the antenna to a vertical position 7 Align the mounting slots on the base with the mounting posts on the wall Push in and down until the phone is firmly seated 1 2 3 4 5 6 7 Note Use on...

Page 47: ... capable of supporting the weight of the base and handset Use 10 screws minimum length of 1 3 8 inches with anchoring devices suitable for the wall material where the base unit will be placed 1 Insert two mounting screws into the wall with their appropriate anchoring device 3 15 16 inches apart Allow about 3 16 of an inch between the wall and screwheads for mounting the phone 2 Refer to steps 1 th...

Page 48: ...handset Press down until it clicks To remove the beltclip Pull both sides of the beltclip to release the tabs from the holes Headset installation Your phone may be used with an optional headset the Uniden HS910 To use this feature simply plug the headset plug into the headset jack Your phone is ready for hands free conversation ...

Page 49: ...atteries Power Failure During the period that the power is off you will not be able to make or receive calls with the telephone Caution Use the specified battery pack Do not remove the battery from the handset to charge it Never throw the battery into a fire disassemble it or heat it Do not remove or damage the battery casing Maintenance When slightly dirty Wipe with a soft dry cloth When very dir...

Page 50: ...nd or base unit to a different location away from metal objects or appliances and try again Press during a call to help eliminate background noise Make sure that you are not too far from the base Check both ends of the base unit telephone line cord Make sure the AC adapter is plugged into the base unit and wall outlet Disconnect the AC adapter for a few minutes then reconnect it Reset the digital ...

Page 51: ...ne at 1 800 297 1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit available accessories or any other related matters Thank you for purchasing a Uniden product Hours M F 7 00 AM to 7 00 PM CST ...

Page 52: ... 8 Digital security code 4 44 E F G Earpiece volume 18 H Headset installation 47 I J K L Intercom 32 Installing the beltclip 47 M N Maintenance 48 Making calls Making a call with the base 14 Making a call with the handset 12 Memory dialing 23 Memory editing 26 Memory erasing 28 Memory storing 20 Mounting the base unit on a wall 45 Mute 30 O P Q Package contents 5 R Receiving calls Receiving a call...

Page 53: ...426 690 5 434 905 5 491 745 5 533 010 5 574 727 5 650 790 5 660 269 5 661 780 5 663 981 5 671 248 5 717 312 5 754 407 5 768 345 5 787 356 5 838 721 5 864 619 5 893 034 5 912 968 5 915 227 5 929 598 5 930 720 5 960 358 5 987 330 2000 Uniden America Corporation All rights reserved Printed in China UCZZ01706BZ ...

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