Uniden DXAI685 User Manual Download Page 56

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Answering System Troubleshooting Chart

Problem

Suggestion

Answering System does not work.

•

Make sure that the Base Unit is plugged in.

•

Make sure the Answering System is turned on.

•

Press the RESET button to reset the system after an AC line
spike.

Answering System does not answer calls.

•

Set the REC TIME/ANN/4/1 switch in either the 4-minute or
1-minute position.

•

The memory may be full. Delete some or all of the saved
messages.

Messages are incomplete.

•

The incoming messages may be too long. Remind callers to
leave a brief message.

•

The memory may be full. Delete some or all of the saved
messages.

No sound on the Base Unit speaker during call monitoring or
message playback.

•

Adjust the volume control on the Base Unit.

Cannot access remote call-in features from another touch-tone
phone.

•

Make sure you’re using the correct PIN number.

•

Make sure that the touch-tone phone you’re using can
transmit the tone for at least two seconds. If it cannot, you
may have to change to another phone.

Summary of Contents for DXAI685

Page 1: ...alling the Handset Battery Pack 19 Cleaning the Battery Contacts 21 Charging the Battery Pack 22 Low Battery Indicator 22 Setting the Pulse Tone Switch 23 Handset Volume Controls 24 Automatic Digital Code Security 25 Entering the Local Area Code 28 Setting Caller ID on Call Waiting 29 Setting the AutoTalk Feature 29 Using Your Phone 32 Making Calls 32 Receiving Calls 33 Redialing the Last Number C...

Page 2: ...rol Feature 45 Setting the Toll Saver Switch 45 Using the Reset Button 45 Using Your Answering System 47 Playing New Messages 47 Playing a Stored Message 48 Repeating a Message 48 Skipping a Message 49 Deleting a Message 50 Deleting All Messages 51 Message Full Indication 52 Leaving a Memo Message 52 Remote Operation 54 Using a Touch Tone Phone 54 Troubleshooting 55 Telephone Troubleshooting Chart...

Page 3: ... product where the cord will be damaged by persons walking on it 9 Do not overload wall outlets and extension cords as this can result in the risk of fire or electrical shock 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on t...

Page 4: ...s rings bracelets and keys The battery or conductor may overheat and cause burns 5 Charge the Battery Pack provided with or identified for use with this product only in accordance with the instructions and limitations specified in the instruction manual provided for this product 6 Observe proper polarity orientation between the Battery Pack and battery charger Privacy Cordless telephones are radio...

Page 5: ...rambling any call you make or receive The RF signal between the Handset and Base Unit are changed making it difficult or impossible for someone to receive and understand your phone calls The UltraClear Plus innovative technology together with 25 different channels virtually eliminates background noise and provides you with the best possible reception during all of your conversations To protect you...

Page 6: ...fo4 r all goo d men to com e to the aid of the par ty Now is the tim e for all goo d men to com e to the aid of the par ty Fou r sco re yeas ago our fat her s set for th a new nat ion con cei ved in Lib ert y and ded ica ted to the pro pos iti on tha t all men are cre ate d equ al The qui ck bro wn fox jum ped ove r the gar den wal l Now is the tim e fo4 r all goo d men to com e to the aid of the ...

Page 7: ... service you must first disconnect your phone to determine if it is the cause of your problem If you determine that it is the cause you must leave it disconnected until the trouble has been corrected Radio Interference Radio interference may occasionally cause buzzing and humming in your cordless Handset or clicking noises in the Base Unit This interference is caused by external sources such as TV...

Page 8: ... Retainer so that the tab which holds the Handset faces up See page 16 for more information You should charge your new phone for 15 20 hours before completing the installation or using the Handset Telephone Line Outlets There are two types of phone outlets Modular Jack Most phone equipment available now uses modular jacks Phone cords are fitted with a molded plastic connector which plugs into this...

Page 9: ...lines Applying Power to the Base Unit All the DXAI685 phones require an AC outlet without a switch to interrupt power and the included AC Adapter To relieve strain on the DC plug when the phone is placed on a desk or table connect the adapter as shown below Important Place the power cord so that it does not create a trip hazard or where it could become chafed and create a fire or other electrical ...

Page 10: ...he Base Unit 3 Plug the AC Adapter cord into the 9V DC input jack on the Base Unit stop delete page find ogm memo answer speaker volume new in use 25 CHANNEL PLUS ULTRACLEAR ExtendAPhone play skip repeat talk caller id mem Uniden tone flash redial volume chan function pause cancel delete RING VOL OFF LO HI PULSE TONE DC IN 9V TEL LINE 10 ...

Page 11: ...of the telephone cord into the telephone jack on the wall 6 Plug the AC Adapter into a standard 120V AC wall outlet Note Do not use an outlet controlled by a wall switch Use only the Uniden AC Adapter supplied with this phone RING VOL OFF LO HI PULSE TONE DC IN 9V TEL LINE 11 ...

Page 12: ...g one end of the short telephone cord into the TEL LINE jack on the Base Unit 2 Place the telephone cord inside the molded channel on the bottom of the Base Unit 3 Plug the AC Adapter cord into the 9V DC input jack on the Base Unit RING VOL DC IN 9V OFF LO HI PULSE TONE TEL LINE RING VOL OFF LO HI PULSE TONE DC IN 9V TEL LINE 12 ...

Page 13: ...all Place the Base Unit on the posts of the wall plate and push down until it s firmly seated 6 Plug the AC Adapter into a standard 120V AC wall outlet Note Do not use an outlet controlled by a wall switch Use only the Uniden AC Adapter supplied with this phone RING VOL DC IN 9V OFF LO HI PULSE TONE TEL LINE 13 ...

Page 14: ...material is capable of supporting the weight of the Base Unit and Handset Use 10 screws with anchoring devices suitable for the wall material where the Base Unit will be placed 1 Insert two mounting screws 315 16 inches apart Allow about 3 16 of an inch between the wall and screw heads for mounting the phone 2 Plug one end of the long telephone cord into the TEL LINE jack on the Base Unit 3 Place ...

Page 15: ... AC Adapter cord inside the molded channel 6 Place the Base Unit on the screws and push down until it s firmly seated 7 Plug the other end of the telephone line cord into the wall jack RING VOL OFF LO HI PULSE TONE DC IN 9V TEL LINE RING VOL DC IN 9V OFF LO HI PULSE TONE TEL LINE 15 ...

Page 16: ...h this phone Setting the Handset Retainer The Handset Retainer holds the Handset in place if your phone is mounted on a wall The steps below describe how to remove and replace the retainer so that the tab faces up 1 Push up on the Handset Retainer on the Base Unit and slide the tab out 2 Flip the retainer over so the tab faces up 25 CHANNEL 25 CHANNEL 16 ...

Page 17: ...3 Put the retainer back into its slot on the Base Unit 4 Push down on the Handset Retainer until it snaps into place 25 CHANNEL 25 CHANNEL 17 ...

Page 18: ...This page intentionally blank 18 ...

Page 19: ...nding the Base Unit Antenna Before using your phone be sure to raise the antenna to the vertical position Installing the Handset Battery Pack 1 Press in on the Battery Cover Release 2 Slide the battery compartment cover down 19 ...

Page 20: ...ad will be on the left when the plug is properly aligned 4 Place the battery pack inside the battery compartment and slide the battery cover back on Note The built in Memory Backup feature allows up to 3 minutes to disconnect the old battery pack and install a new one without losing any numbers stored in memory 20 ...

Page 21: ...tery Contacts To maintain a good charge it is important to clean all charging contacts on the Handset and Base Unit about once a month Use a pencil eraser or other contact cleaner Do not use any liquids or solvents 21 ...

Page 22: ... Place the Handset on the Base Unit OR Hang the Handset on the cradle when the phone is mounted on a wall Note Make sure to change the Handset Retainer before hanging up the phone 2 Make sure the Battery icon lights If the icon doesn t light check to see that the AC adapter is plugged in and that the Handset is making good contact with the Base Unit charging contacts Low Battery Indicator When the...

Page 23: ... charging Note Allow 15 to 20 hours without any interruption for the Handset to fully recharge Battery Memory Effect Rechargeable batteries can develop a memory reduced charge capacity caused by repeated charge and discharge cycles The battery life will seem to be shorter every time you use the unit To Avoid Memory Effect At least once a month operate the unit until the Battery Low indicator appea...

Page 24: ...sired ringer tone and volume To adjust the receiver volume press volume cancel while you are on a call Base Volume Controls To adjust the Base Unit ringer volume move the RING VOL OFF LO HI switch to the desired setting Ring Type A High Two tone High Ring Type A Low Two tone Low Ring Type B High Three tone High Ring Type B Low Three tone Low VOLUME HIGH High High VOLUME LOW High High 24 ...

Page 25: ...y To avoid unauthorized calls on your phone a Digital Code feature was added to all DXAI685 phones This Digital Code is shared only between the Handset and Base Unit The code is set automatically when you first use the phone To change the Digital Code be sure the Handset is on the Base then 1 Press page find on the Base Unit 25 ...

Page 26: ... stops beeping remove it from the Base Unit 3 Wait 5 seconds then place the Handset on the Base Unit 4 The Battery icon will blink to indicate that the Digital Security Code is set to one of the more than 65 000 codes 26 ...

Page 27: ...may be erased When this happens the Handset will not function To reestablish communication between the Handset and Base Unit 1 Restore power to the Base Unit 2 Place the Handset back on the Base Unit 3 The Battery icon will blink to indicate that the Digital Security Code is set 27 ...

Page 28: ...nit 2 Press flash function twice 3 Enter your local area code For example 817 4 Press mem A confirmation tone sounds and the display remains on for two seconds To delete your local area code 1 Remove the Handset from the Base Unit 2 Press flash function twice 3 Press chan delete three times 4 Press mem A confirmation tone sounds and the display remains on for two seconds AREA CODE 1 AREA CODE 1 81...

Page 29: ...n Call Waiting on 1 Remove the Handset from the Base Unit 2 Press flash function three times 3 Press 1 4 Press mem A confirmation tone sounds and the display remains on for two seconds To turn Caller ID on Call Waiting off 1 Remove the Handset from the Base Unit 2 Press flash function three times 3 Press 0 4 Press mem A confirmation tone sounds and the display remains on for two seconds Setting th...

Page 30: ...2 Press flash function four times 3 Press 1 4 Press mem A confirmation tone sounds and the display remains on for two seconds AUTOTALK ON ON 1 OFF 0 AUTOTALK ON ON 1 OFF 0 ON 1 OFF 0 30 ...

Page 31: ...Remove the Handset from the Base Unit 2 Press flash function four times 3 Press 0 4 Press mem A confirmation tone sounds and the display remains on for two seconds AUTOTALK ON ON 1 OFF 0 AUTOTALK OFF ON 1 OFF 0 ON 1 OFF 0 31 ...

Page 32: ...ss chan delete to backspace until the number is erased To cancel making the call press volume cancel 4 Press talk Note If the Handset fails to connect with the Base the Handset beeps and returns to standby mode 5 During your conversation the LCD displays the call timer When you are finished with the conversation press talk to hang up OR Place the Handset back on the Base DELETING 1234567 DELETING ...

Page 33: ...h AutoTalk Enabled If you have enabled the AutoTalk feature just remove the Handset from the Base to answer an incoming call See Setting the AutoTalk Feature on page 30 for details on setting AutoTalk Answering a Call without AutoTalk Enabled When the phone rings pick up the Handset and press talk The channel number is displayed for 2 seconds Then the LCD displays the call timer When you are finis...

Page 34: ... 4 During your conversation the LCD displays the call timer 5 When you are finished with the conversation press talk to hang up OR Place the Handset back on the Base Using the Flash Key with Call Waiting You must subscribe to call waiting service from your local phone company to use this feature 1 While talking you hear the call waiting signal 2 Press flash function to switch to that call 3 To swi...

Page 35: ...0 different calls Information on new calls received after 30 calls will be stored and the oldest call in memory will be deleted Viewing Calls in Memory 1 Remove the Handset from the Base Unit 2 Press caller id 3 To view calls stored in memory press the or keys To dial the number currently displayed press the talk key To add a 1 for long distance dialing press 1 and then press the talk key Note If ...

Page 36: ...To add a 1 for long distance dialing press 1 and then press the talk key Deleting Caller ID messages Only individual messages can be deleted on the DXAI685 To delete messages follow the steps below 1 Press caller id 2 Press or to scroll to the call you want to delete 3 Press and hold chan delete for at least three seconds A double beep tone sounds to confirm the message has been deleted The next n...

Page 37: ...ry location for example 05 You hear a confirmation beep and the LCD displays 6 Press caller id to return to Standby mode Entering a Number in Dial Memory There are 20 dial memory locations in the DXAI685 cordless phone You can manually enter any number into dial memory so that it can be dialed later 1 Remove the Handset from the Base Unit 2 Press flash function 3 Press 1 4 Enter the phone number y...

Page 38: ...e one character to the right Press until b is displayed in the LCD Continue until the name Bob Jones is displayed in the LCD 7 Press mem 8 Enter a memory location for the number For example press 05 to assign location 05 to the number You hear a confirmation beep and the LCD displays NAME B NAME B NAME Bo NAME Bo NAME Bob NAME Bob Jones LOCATION 6 CALLS STORING 6 CALLS 38 ...

Page 39: ... to scroll through the numbers stored in memory 4 Press talk to dial the number Editing and Deleting Numbers in Dial Memory Use this feature to edit or delete numbers stored in dial memory 1 Remove the Handset from the Base Unit 2 Press flash function 3 Press 0 4 Enter the memory location to edit or delete For example to edit or delete location 05 press 05 OR Use the and keys to scroll to the memo...

Page 40: ...n dial memory for example to change Bob Jones to Tom Jones Press mem again Press until T is displayed in the LCD Press 2 twice to move two characters to the right Press until m is displayed in the LCD Press mem Bob Jones 8365941 Bob Jones 836 Bob Jones 8361234 Bob Jones 8361234 Tob Jones 8361234 Tob Jones 8361234 Tom Jones 8361234 STORING 6 CALLS 40 ...

Page 41: ... Record Time Remote Operation Call Screening Selectable Outgoing Messages Calling Party Control Voice Guided Help Menu Built in Flash Memory Backup Time and Day Stamp Toll Saver Digital Tapeless Recording allows you to quickly review your messages saving or deleting the messages you choose You ll never have to worry about a tape wearing out or resetting properly Your DXAI685 is an advanced integra...

Page 42: ... Message Counter LED turns off Setting the Clock and PIN Code The clock in your DXAI685 Answering System starts when power is applied to the Base Unit You can also set a personal two digit code 00 to 99 for your PIN code You must use your PIN code to access your Answering System from a touch tone telephone 1 Press caller id on the Handset 2 Press flash function on the Handset 3 Enter the number wh...

Page 43: ...ur Outgoing Message OGM When you receive a call the Answering System answers and automatically plays either a preset message or your personal Outgoing Message Preset Messages The DXAI685 has two messages programmed in its memory If the REC TIME ANN 4 1 switch is in either the four or one position the first preset message below plays Incoming messages are limited to four or one minute respectively ...

Page 44: ...e You can leave up to a 60 second outgoing message Selecting a Preset OGM After you have recorded an outgoing message you can set your Answering System to play either a preset message or your outgoing message 1 Press ogm Your recorded outgoing message will begin to play 2 While your recorded outgoing message is playing press ogm again A tone will sound and you hear the preset message Hello No one ...

Page 45: ...e This prevents your Answering System from using recording time to record a hang up dial tone message Setting the Toll Saver Switch The Ring Time Toll Saver switch allows you to set the number of rings the caller hears before your Answering System answers You can set the switch to answer after 2 rings or after 4 rings In the TS Toll Saver position the Answering System answers after two rings if yo...

Page 46: ...Counter begins to flash 2 Press 6to clear the flashing P from the display Note The RESET button may also be used in the unlikely event that an AC power line disturbance causes the answering system to malfunction and become inoperative 46 ...

Page 47: ...d and the Message Counter LED displays the number of the message playing Note If you want to stop reviewing your messages press the 6 2 When all messages have played a long tone sounds followed by the announcement End of messages 3 The new message counter stops flashing indicating that all of the new messages have been reviewed and stored 47 ...

Page 48: ... is announced after the message is played The Message Counter LED displays the number of the message playing Note If you want to stop reviewing your messages press 6 2 When all messages have played a long tone sounds followed by the announcement End of messages Repeating a Message 1 Press 2 to review your messages 48 ...

Page 49: ...until you return to the message you want to replay 3 Press 6 at anytime to stop reviewing messages and return to Standby Note The system will automatically return to Standby if all the messages play Skipping a Message 1 Press 2 to review your messages 2 Press 3 at anytime to skip to the next message Note Each time 3 is pressed the system scans forward one message If you have several messages press...

Page 50: ...ss 2 to review your messages Note You can press 8 when you have received new messages 2 If you decide to delete a message press and release 4 anytime during the message The system beeps and immediately goes to the next message Note When you press 4 you are deleting the message Once the message is deleted it cannot be replayed 3 When all messages have played a long tone sounds followed by the annou...

Page 51: ... messages before using the Delete All Messages function 2 You will hear three short tones followed by a longer tone Note If you release the delete button before all three short tones sound the messages are not erased 3 A long tone sounds once the messages are erased then an announcement such as Four messages deleted plays Note The deletion announcement above depends on how many messages are stored...

Page 52: ...ing messages plays 2 You must review your messages and then delete some or all of the stored messages Leaving a Memo Message You can use the DXAI685 to leave a Memo Message for someone else who uses your Answering System 1 To record your Memo Message press and hold memo until you hear a long tone and the Message Counter LED begins to count up 2 Speak into the microphone When you are finished recor...

Page 53: ...3 After you have recorded your message the system returns to Standby 53 ...

Page 54: ...a new outgoing message 1 Call your telephone number 2 During the outgoing message playback press followed by your PIN number For example use as the new PIN number 3 The Answering System announces the Time and Day Stamp followed by the total number of new messages stored in memory 4 You then hear intermittent beeps indicating that the system is in the Command Waiting Mode Note You must enter a comm...

Page 55: ...y Make sure that the Base Unit antenna is fully extended and vertical Move the Handset and or Base Unit to different locations and try again Press chan to select another channel Can t make or receive calls Check both ends of the Base Unit telephone line cord Make sure the AC Adapter is plugged into the Base Unit and wall outlet Disconnect the AC Adapter for a few minutes and then reconnect it Hand...

Page 56: ...e some or all of the saved messages Messages are incomplete The incoming messages may be too long Remind callers to leave a brief message The memory may be full Delete some or all of the saved messages No sound on the Base Unit speaker during call monitoring or message playback Adjust the volume control on the Base Unit Cannot access remote call in features from another touch tone phone Make sure ...

Page 57: ...e Frequency 43 72 to 46 97 MHz 25 Channels Transmit Frequency 48 76 to 49 99 MHz 25 Channels Power Requirements Rechargeable Ni Cd Battery Pack Size 7 3 4 in H x 2 in W x 2 1 4 in D w antenna Weight Approx 11 7 oz including battery Battery BT 185 Capacity 270 mAh 3 6V Talk Mode 7 hours Standby Mode 14 days Answering System Memory Type Digital Tapeless Recording Memory Capacity approx 25 min 40 mes...

Page 58: ...ght spine on left Cordless Integrated Answering Device with Voice Scramble and Caller ID Operating Guide in use in use Uniden speaker speaker volume volume Cordless Integrated Answering Device Extend A Phone DXAI685 ...

Page 59: ...t may explode if disposed of in a fire Do not short circuit the battery Do not charge the Rechargeable Nickel Cadmium Battery used in this equipment in any charger other than the one designed to charge this battery as specified in this Guide Using another charger may damage the battery or cause the battery to explode RECHARGEABLE NICKEL CADMIUM BATTERIES MUST BE RECYCLED OR DISPOSED OF PROPERLY Re...

Page 60: ... talk caller id mem Uniden tone flash redial volume chan function pause cancel delete 1 LCD Display 2 talk Key 3 Numeric Keypad 4 flash function Key 5 redial pause Key 6 caller id Key 7 mem Key 8 channel delete Key 9 volume cancel Key 10 Microphone ...

Page 61: ...n 4 Telephone Line Jack 16 Message Play Button 5 Handset Retainer 17 Page Find Button 6 New Message Button 18 Microphone 7 Speakerphone Button and LED 19 Message Delete Button 8 Speaker 20 Outgoing Message Button 9 Message Counter LED 21 Memo Button 10 Speaker Volume Control Button 22 Stop Button 11 In Use LED 23 Answer On Off Button 12 Ring Time 2 4 TS Switch ...

Page 62: ...other cost except shipping and handling incurred by warrantor or its representatives in connection with the performance of this warranty THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER WHETHER EXPRESS IMPLIED OR ARISING BY OPERATION OF LAW INCLUDING BUT NOT LIMITED TO ANY IMP...

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