Uniden DECT1588 Series Owner'S Manual Download Page 57

Page: 57 / 72

Troubleshooting

When you have this

problem...

Try...

I.can’t.get.two.cordless.

handsets.to.talk.to.an.

outside.caller.

•.Checking.to.see.that.there.are.not.two.handsets.already.using.the.conference.

feature.(see.page.38).

•.Making.sure.another.station.is.not.in.Privacy.Mode.(see.page.40).

•.Making.sure.both.handsets.are.registered.to.and.currently.connected.to.the.same.

base.(see.pages.14.and.15).

The.answering.system.does.

not.work.

•.Checking.the.AC.adapter.connection.(see.page.9)..

•.Checking.to.see.if.the.answering.system.is.turned.on.(see.page.46).

The.answering.system.does.

not.record.any.messages.

•.The.memory.may.be.full..Delete.some.or.all.of.the.saved.messages.(see.page.

48).

•.Checking.to.see.that.the.message.record.time.is.not.set.to.announce.only.(see.

page.45).

The.answering.system.

doesn’t.say.what.time.

messages.were.recorded.

•.Checking.to.see.if.you.have.set.the.time.(see.page.23).

Messages.are.incomplete..

•.The.incoming.messages.may.be.too.long..Ask.callers.to.leave.a.brief.message.

•.The.memory.may.be.full..Delete.some.or.all.of.the.saved.messages.(see.page.

48).

I.can’t.hear.base.or.handset.

speaker.during.call.screening.

or.message.playback.

•.Adjusting.the.speaker.volume.on.the.base.or.handset.(see.pages.36.and.37).

•.Checking.to.see.if.the.call.screen.feature.is.set.to.on.(see.page.45).

I.can’t.access.answering.

system.from.a.remote.

phone..

•.Checking.to.see.if.you.are.using.the.correct.PIN.number.(see.page.49).

•.Checking.to.see.if.the.touch-tone.phone.you’re.using.can.transmit.the.tone.for.at.

least.two.seconds..If.it.cannot,.try.using.a.different.touch-tone.phone.

Summary of Contents for DECT1588 Series

Page 1: ...UNIDEN CORDLESS TELEPHONES DECT1588 Series...

Page 2: ...em features 16 Terminology Used in this Manual 17 Manual Conventions 17 Parts of the Handset 18 Parts of the Base 19 Using the Interface 20 Reading the Display 20 Using the Four way Function Key 21 Us...

Page 3: ...arpiece and Speaker Volume 36 Adjusting the Ringer Volume 36 Muting the Ringer One call only 36 Adjusting the Earpiece Volume 36 Adjusting the Speaker Volume 36 Adjusting the Audio Tone 37 Activating...

Page 4: ...pment 66 Radio equipment 66 Index 67 Remote Operation Card 69 One Year Limited Warranty 71 Setting the Number of Rings 44 Setting the Record Time or Announce only 45 Activating the Message Alert 45 Ac...

Page 5: ...nd on our website www uniden com under the Accessibility link If your call is received outside of our business hours you can leave us a message and we will call you back May be covered under one or mo...

Page 6: ...ordless telephone performance PLACE YOUR BASE Near an AC outlet and a telephone wall jack Microwave ovens Refrigerators TVs Other electronics Direct sunlight Extreme temperatures Fluorescent lighting...

Page 7: ...k into place Gently tug on the battery wires to make sure the connection is secure Line up the battery pack connector with the jack inside the handset The battery connector will only fit one way Place...

Page 8: ...adapter to a standard 120V AC wall outlet DO NOT use an AC outlet controlled by a wall switch What if the charge LED doesn t light up Reseat the handset make sure the contacts on the bottom of the ha...

Page 9: ...the coiled cord to the left side of the phone and the base corded handset Connect the AC adapter to the DC IN 9V jack Connect the AC adapter to a standard 120V AC wall outlet DO NOT use an AC outlet...

Page 10: ...rough the molded wiring channel What if Check TEL Line appears on the base or handset display The telephone cord may not be connected correctly Check the telephone cord connection Do you have DSL or a...

Page 11: ...ry pack is fully charged Make sure the AC adapter cord is securely connected to the DC IN 9V jack and a standard power outlet Try resetting the handset see page 59 Make a quick test call and then pres...

Page 12: ...aling you will need to change your phone s dial mode If you don t get a dial tone or can t connect to the telephone network please follow the steps below to modify your phone s settings 1 Press MENU S...

Page 13: ...been registered display To register an accessory handset 1 Charge the handset completely For the DCX150 accessory handset see page 8 for instructions on connecting the charging cradle and charging the...

Page 14: ...If the other base does not have an LCD display Disconnect the base AC adapter Then press and hold the Find Handset key while you reconnect the adapter Keep holding the Find Handset key until the charg...

Page 15: ...messages from the handset 1 With the phone in standby press MENU SELECT Select the Handset Setup menu and then the Select Base submenu 2 Move the cursor to select the base you want to connect to or ch...

Page 16: ...n base handset 7 ringer options on handset 3 tones 4 melodies Last 5 number redial Trilingual menu displays on handset English Spanish or French Bilingual menu displays on base for US models English a...

Page 17: ...istered handsets and the base These features are available by selecting Global Setup or Day Time in the menu Only one station can change global settings at a time and you have to make sure the phone i...

Page 18: ...er ID right MENU SELECT key MUTE key messages mute END key key key speaker Microphone Charging contacts TONE key key up new message LED Earpiece Display LCD CLEAR INT COM key clear intercom key phoneb...

Page 19: ...OFF FLASH CLEAR MENU key down MENU SELECT key DELETE key MUTE key key Antenna Microphone Corded handset Coiled handset cord Speaker TONE key key repeat left phonebook key skip right caller ID key up...

Page 20: ...speaker phone is in use The T coil icon appears when the T coil Mode is turned on The mute icon appears while the microphone is muted The battery icon indicates the handset battery status full medium...

Page 21: ...key The arrow cursor on the left side of the line shows which menu item is currently highlighted Use on the four way function key to move the cursor up and to move the cursor down To select the highl...

Page 22: ...he case small capital of the letter entered changes also If two letters in a row use the same number key enter the first letter then use right on the four way function key to move the cursor to the ne...

Page 23: ...elect the Base Setup menu and then the Base Language submenu 3 On the handset move the cursor to choose English Fran ais French or Espa ol Spanish On the base move the cursor to choose from two langua...

Page 24: ...gned a personal ringer to that number the phone uses it so you know who is calling To turn the personal ringing on or off follow these steps 1 Press Menu Select 2 Select the Handset Setup menu and the...

Page 25: ...reate New menu Edit Name appears 3 Enter the name for this entry Edit Name Use the keypad to enter a name for this entry the name can contain up to sixteen characters See Entering Text from Your Phone...

Page 26: ...es are stored in alphabetical order To scroll through the phonebook from A to Z press To scroll through the phonebook from Z to A press You can also use the letters on the number keys to jump to a nam...

Page 27: ...a 1 to the beginning of the Caller ID phone number press tone see page 33 If you need to add or delete the stored area code to the Caller ID phone number press see page 34 3 Select Store into PB Edit...

Page 28: ...3 Move the cursor to select the station which you want to transfer the entries to and then press Menu Select If you select Copy All Are you sure appears on the display screen Move the cursor to select...

Page 29: ...nu Select You will hear a confirmation tone Note When you have multiple bases and even if the handset ID is changed when you switch to a different base the handset will keep the banner name Selecting...

Page 30: ...enu and then the Any Key Answer submenu 3 Move the cursor to select On or Off 4 Press Menu Select You will hear a confirmation tone Using Your Phone During a Power Failure Because the phone is a corde...

Page 31: ...for the dial tone 4 Dial the number OR 1 Pick up the handset from the cradle 2 Dial the number 3 Press TALK Flash 1 Pick up the handset from the cradle 2 Press 3 Listen for the dial tone 4 Dial the n...

Page 32: ...ved code number This is referred to as chain dialing 1 Enter the code number up to twenty digits into the phonebook see Creating Phonebook Entries on page 25 Be sure to enter the code number into the...

Page 33: ...st New records have an asterisk next to the received time Making a Call from a Caller ID Record 1 With the phone in standby press to open the Caller ID list 2 Use and to find the Caller ID record you...

Page 34: ...ming area code to the code programmed on the phone If the two codes match the station hides the area code in the Caller ID list When you are reviewing the Caller ID list you can show the hidden area c...

Page 35: ...n the redial list 2 Use and or Redial Pause to scroll through the redial list 3 When you find the number you want to dial press TALK Flash or on the handset or pick up the corded handset from the base...

Page 36: ...nger One call only While the phone is ringing press Mute or END on the handset or MUTE or on the base to mute the ringer for this call The phone will ring again on the next call The cordless handset m...

Page 37: ...o select Audio Tone and then press Menu Select 3 Move the cursor to select desired option High Tone Natural Tone or Low Tone and then press Menu Select Selected option appears in the display for two s...

Page 38: ...set from the base or press on the base The phone will return to the holding party Notes You can only place a caller on hold for five minutes Once five minutes has passed that party s line will be disc...

Page 39: ...on the base again Answering a transferred call When a station receives a call transfer it sounds a paging tone stations also show the ID of the station that is paging To accept the call transfer 1 To...

Page 40: ...ercom You can use the intercom to talk to another station without using the phone line The handsets must be currently connected to the same base see page 15 Making an intercom page 1 With the phone in...

Page 41: ...call 1 Press Mute on the handset or MUTE on the base Mute On and appear in the display remains while muting is on 2 To cancel muting press Mute on the handset or MUTE on the base again Mute Off appea...

Page 42: ...password provided by the voice mail service you subscribe to in your phonebook you can quickly dial in and retrieve your messages See page 25 Resetting the voice message waiting indicator When you re...

Page 43: ...select appears Press Menu Select to start the recording Begin recording after the announcement The message counter on the base LCD displays 30 and then begins to count down 4 When you finish recordin...

Page 44: ...anguage submenu 3 Move the cursor to choose a language for US models Choose English or Espa ol Spanish for Canadian models Choose English or Fran ais French 4 Press Menu Select You will hear a confirm...

Page 45: ...tically switches to the following message Hello no one is available to take your call Please call again If you are using a personal greeting the system continues to use that greeting Activating the Me...

Page 46: ...e Turning Off 1 With the phone in standby press ANSWER ON OFF 2 The phone announces Answering System is off 3 Answering System Off appears on the base display 1 Press Menu Select 2 Select the Ans Setu...

Page 47: ...s Use the left and right keys to scroll through the commands see the table for a list of all available commands and press MENU SELECT You can also press the number listed next to the commands instead...

Page 48: ...order they were received Repeating a message Press once to go to the beginning of the current message Press repeatedly to go back to a previous message Press 1 once to go to the beginning of the curre...

Page 49: ...When all new messages are played back the message alert tone will automatically deactivate The tone will not deactivate until all new messages are played back To quickly turn off the tone press any ke...

Page 50: ...to enter each command If you want to Press If you want to Press Play incoming messages 0 then 2 The answering system plays back messages for four minutes then waits for another command To continue pl...

Page 51: ...10 Remember to route the AC adapter cord through the channel on the bottom of the base Plug the telephone cord into the wall jack Route the telephone cord through the molded wiring channel on the bot...

Page 52: ...ot The retainer holds the corded handset in place Notes Mounting the phone directly on the wall Be sure the wall is capable of supporting the weight of the phone and use the proper type of anchoring d...

Page 53: ...rip hazard or where it could become chafed and create a fire or electrical hazard Do not place the base in direct sunlight or subject it to high temperatures Battery Information Battery life With aver...

Page 54: ...re returning the handset to the cradle Caution Do not use paint thinner alcohol or other chemical products Doing so may discolor the surface of the telephone and damage the finish Battery replacement...

Page 55: ...s can make or receive calls Checking the telephone cord connection If Check TEL Line appears on the base or handset display the telephone cord may not be connected correctly see page 10 Disconnecting...

Page 56: ...ephone company to verify your Caller ID service is current There may be a problem with your Caller ID service Letting incoming calls ring at least twice before answering Caller ID displays briefly and...

Page 57: ...o see that the message record time is not set to announce only see page 45 The answering system doesn t say what time messages were recorded Checking to see if you have set the time see page 23 Messag...

Page 58: ...ehold sources of interference are electrical appliances especially microwave ovens computer equipment especially wireless LAN equipment and DSL modems radio based wireless devices such as room monitor...

Page 59: ...on Failed when you try to register the handset You are unable to register any handsets to the base When you register new handsets to the base the handset IDs do not match For example the handset regis...

Page 60: ...t least five seconds 2 Move the cursor to select Base Unavailable and then press Menu Select 3 Select the base which you want to de register from and then press Menu Select Base Unavailable appears 4...

Page 61: ...f Instructed by Customer Service Press select appears Press Menu Select 5 Move the cursor to select Type A Type B or Off 6 Press Menu Select You will hear a confirmation tone Traveling Out of Range Wh...

Page 62: ...over page Handset Base 1 Remove the battery cover and leave it off for ventilation 2 Disconnect the battery pack Leave the battery cover off and the battery pack disconnected for at least 3 days 3 Onc...

Page 63: ...a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling Rechargeable Nickel Cadmium Batteries Must Be Recycled or Disposed of Properly...

Page 64: ...the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes h...

Page 65: ...ations may not be ensured when using this phone To insure the safety of users the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their...

Page 66: ...se of your cordless telephone are accomplished by means of radio waves which are broadcast over the open airways Because of the inherent physical properties of radio waves your communications can be r...

Page 67: ...ID 33 Deleting Caller ID records 34 Making calls from 33 Call screening 45 49 Call waiting 35 Chain dialing 32 Conferencing 38 D Day and time 23 Dial mode 12 41 F FCC statements 64 Finding a handset...

Page 68: ...27 28 Editing entries 26 Finding entries 26 Making a call from 32 Storing Caller ID or redial numbers 27 Privacy mode 40 Pulse dialing 12 41 R Redial Deleting a record 35 Making a calls with 35 Ringer...

Page 69: ...ess 0 then 5 to stop the announcement 4 Press 0 then 6 to turn the answering system on REMOTE OPERATION CARD CUT Remote access away from home Turn on the answering system remotely 1 Call your phone nu...

Page 70: ...Messages Skip a Message Delete a Message Stop Operation Answering System On Answering System Off Help C U T Task Key Repeat a Message Play Incoming Messages Skip a Message Delete a Message Stop Operat...

Page 71: ...ives in connection with the performance of this warranty Warrantor at its option may replace the unit with a new or refurbished unit THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE WARRANT...

Page 72: ...NG FOR A PART OR ACCESSORY Or call our Parts Department at 1 800 554 3988 during regular business hours NEED SPECIAL ASSISTANCE DUE TO A DISABILITY Or call our Accessibility help line at 1 800 874 931...

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