20
If…
Try…
A handset is not
working.
-
Charging the battery for 15-20 hours.
-
Checking the battery connection.
A handset says
Unavailable
.
-
Moving the handset closer to the base.
-
Seeing if another handset is in Privacy Mode.
No handsets display
Caller ID information.
-
Letting calls ring twice before answering.
-
Making sure your Caller ID service is active.
I can’t transfer calls.
(multi-handset packs
only)
-
You may have to reset the handset. Contact
Customer Service for instructions.
Two handsets can’t talk
to the caller. (multi-
handset packs only)
-
Making sure no handset is in Privacy Mode.
The answering system
does not work.
-
Making sure the answering system is on.
-
Making sure the base is plugged in.
The system won't
record messages.
-
Making sure the
Record Time
is not set to
Announce Only
.
-
Deleting messages (memory may be full).
A handset can't access
the answering system.
-
Seeing if another handset is using the system.
(multi-handset packs only)
-
Making sure the phone is in standby.
My outgoing message
is gone.
-
If there was a power failure, you may have to
re-record your personal outgoing message.
I can’t hear the base
speaker.
-
Making sure call screening is turned on.
-
Changing the base speaker volume.
Messages are
incomplete.
-
The incoming messages may be too long.
Remind callers to leave a brief message.
-
Deleting messages (memory may be full).
