10
IMPORTANT INFORMATION
Troubleshooting
If you have any trouble with your phone
Try these simple steps first.
General problems
Possible solutions
No handsets can
make or receive calls.
x
Check the telephone cord connection.
x
Disconnect the base AC adapter. Wait a few
minutes, then reconnect it.
x
Make sure the base is plugged in.
A handset can’t make
or receive calls.
x
Move the handset closer to the base.
A handset won’t ring.
x
Make sure the ringer is turned on.
A handset is not
working.
x
Check the battery is fully charged.
x
Check the battery connection.
x
Re-register the handset to the base.
A handset says
SEARCHING
.
x
Move the handset closer to the base. The handset
may be at the edge of the base’s range.
There’s a lot of noise
or static on the line.
x
Move the handset or base away from the
interference sources; appliances (TVs,
computers, microwave ovens, etc.) or wireless
devices (headphones, room monitors,
controllers, WiFi equipment, etc.).
Callers sound weak
or soft.
x
Move the handset closer to the base.
x
Keep the handset’s battery fully charged.
x
Increase the earpiece volume.
If you want to change the base PIN (default 0000)
Open the menu. Select
ADVANCED SET
Ö
CHANGE PIN
. Enter the current
PIN and press
MENU/OK
. Then enter the new PIN and press
MENU/OK
.
If you want to add a new handset
Register the handset. If you see ”
UNREGISTERED
“ on the display, the
handset is ready to register.
Your base supports a total of 5 handsets, including any that were
supplied with your phone.
