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Appendix A
Trouble Shooting Error Messages
Take appropriate measures as shown below if the following error messages appear on WiFi
phone screen.
Error Messages
Measures
101 You have been out of service
coverage.
Move to places where wireless LAN services are available,
and select the function of wireless LAN search to check
whether there are AP or wire/wireless sharers around.
102 Connection to AP is not available.
WiFi phones use encryption key for security in wireless
areas.
If AP is not used, check whether wire/wireless sharers in
use correspond to the encryption of WiFi phones.
You can find through the process of Wireless LAN Search,
Edition, and Set Encryption.
Most wire/wireless sharers used by customers have
been basically set to Not Use Security.
103 AP has rejected connection.
If wire/wireless sharers in use have been set to Limit
Connectors and the Number of Connectors, this message
appears. Cancel the function of connection limitation, or
connect to AP. To be connected to AP, press Wireless LAN
Search, AP, and OK buttons in turn.
104 Connection to AP is not available.
Since this message appears when you are out of call
coverage, move to places where AP services are available.
105 AP does not support 802.1×
Certification.
Check whether wire/wireless sharers or access points in
use support 802.1× Certification. If they do, check
whether they have been set to 802.1× Certification. For
more details, contact your dealer.
106 AP does not respond to 802.1×
Message.
This message appears when wire/wireless sharers or
access points fail to respond to the messages sent by WiFi
phones in 802.1× Certification. For more details, contact
your dealer.
107 No route certificates
This message appears when WiFi phones have been set to
a certificate-based 802.1× type (TTLS, PEAP), and route
certificates have not been installed in WiFi phones. Thus,
route certificates should be installed in WiFi phones. For
more details, contact your dealer.