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WARRANTY CARD

Product:

HAND REEL 1,100 KG

Type:

HW2500

Date of manufacture:

Date of sale, stamp, signature:

Serial number (product series):

Repair centre notes:

Without the correctly filled warranty card or without proof of purchase receipt, including

the product type (invoice, purchase receipt) no warranty claim will be processed.

1.  KH Trading machines and tools are covered by 6/24 months warranty, starting on the date of 

purchase, as described in the Civil Code (proof of purchase or invoice receipt must be 
enclosed with the warranty card when making a claim). 

2.  This warranty does not cover defects caused by unprofessional handling, machine overloads, not

complying with instructions contained in this manual, using accessories that are not approved,
unauthorized repair, regular wear and tear and damages occurred during transport. Further, this
warranty does not cover parts and accessories such as the motor, carbon brushes, seals and
hot-air operated parts and parts that need to be changed regularly. 

3. If the repair is to be found as not covered by the warranty policy, all costs including the repair and ship-

ping to and from the repair centre will be paid by the customer, according to valid price list. See www. 

4.  When making a claim, you must present the warranty card, showing the date of the purchase, the

serial number of the machine, vendor stamp and signature of sales clerk, as well as the proof of
purchase receipt. 

5.  Warranty claim shall be made at the vendor shop where you bought your machine or you may mail

it to a service centre. The vendor is obligated to fill out the warranty card (date of sale, serial 
number, vendor stamp and signature). All these information must be filled in at the time of sale. 

6. The warranty period will be extended for the period of time for which the machine has been in the 

service centre possession. If the repair or defect is not covered by the warranty policy, all costs including
the repair and shipping will be paid by the owner of the machine / tool. We recommend sending the
machine in its original packaging. Please, also enclose brief description of the defect with the packaging. 

7.  Before sending the machine for repair, clean it thoroughly. If the received machine is dirty, it may

be rejected by the service shop or you may be charged a cleaning fee.

SERVICE 

Logistic centre Klecany 

Topolová 483 

250 67 Klecany

Czech Republic

Claim department phone number: 266 190 156

T-mobile: 

603 414 975

266 190 111

O2: 

601 218 255

Fax:

260 190 100

Vodafone:   608 227 255

http://www.KHnet.cz

Email: [email protected]

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USER'S MANUAL

HW2500

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