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Answers

Questions

The volume difference 

between the two 

earphones

The earphones are 

disconnected

The earphones can 

not be charged

The sound of the right 

and left earphones are 

out of sync

The earphones can 

not connect the phone

1.Please try to blow the sound port of the lower sound earbud; 

2.After connecting the earbuds to the phone, adjust to the 

maximum volume; play the most shocking music of the DJ;let 

the earbud stay for a while;

3.Clean the earphone speakers:First remove the eartips;Check 

if  dirty object blocking the earphone speaker; Use a cotton 

swab/wet tissue paper to clean the dirty object gently for the 

speaker . After cleaning put back the eartips again;

4.Remove the eartips,please tear off the both soundfilter webs,

then put back the eartips.
1. Delete all the connected Bluetooth devices on the phone, 

turn off the phone’s Bluetooth, and reset the earphones for the 

factory settings;

2. Make sure that the distance between the phone and the 

earphones is within the effective range of 10 meters;

3. Remove objects like magnetic objects that interfere with 

Bluetooth signals.
1.change a new type C cable.

2.Wipe the metal charging contacts of the earphones and 

charging case pins with a sharp object;

3.Use your fingernail to push the charging points of the 

earphones and the charging case pins to make them rebound.

1.Go to the bluetooth of the phone, click ignore the connected 

“UMI W5S Earphones”;

2.Restore the earphones to the factory setting and repair with 

each other; 

3.Search for “UMI W5S Earphones”and click it for connection.
1.Turn on the bluetooth of the phone, delete all the connected  

bluetooth devices;

2.Turn off the bluetooth of the phone;

3.Turn on the bluetooth again and Search for “UMI W5S 

Earphones”and click it for connection.

Bedienungsanleitung24

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