UMC X32C-GB-TCD-UK, User Manual, Page: 28 / 34

28
TROUBLE SHOOTING
TV
DVD
Game
Consoles
VCR/DVD
Recorder
Connections
I have tuned in Digital TV but I am not
receiving any or all of the channels
and/or the channels I receive
are breaking up
I have inserted a disc but it is not playing
The subtitles are switched on
when I am watching a DVD
I have connected my PS3 to the TV
via HDMI, but I am not receiving any
pictures or sound on my PC
I have connected my Xbox 360 to the TV
via Component Cables (Red, Green &
Blue) but I am not receiving any sound
I have connected the TV to my VCR or
DVD Recorder via SCART but it is not
recording
The television doesn’t have any outputs
for sound, however I would like to
connect to an external sound system
1) Check you are in an area that can receive
Freeview. Visit www.freeview.co.uk or call
08701111270.
2) Check you are using an aerial that is able to
receive a good digital signal. In most cases, you
will need an outdoor digital hi-gain/wideband
aerial. In areas that have excellent Freeview
coverage, you may be able to use a loft type aerial
but it is highly likely that you will also need to
connect a booster between the back of the TV and
the TV aerial wall socket. Unfortunately, to receive
a good enough digital signal, it is not possible to
use a portable/indoor type aerial. This may change
once the analogue signal is switched off in 2012
and the Digital signal strength is increased.
1) Ensure you have inserted put the disc in
facing the correct way forward
2) Ensure the disc is clean and is not scratched
3) Some copied discs will not play.
4) Check the DVD is a region 2 disc – to
change the region of the DVD player, refer
to section ‘Changing Regions’.
Each time you press [Subtitles] button you switch
between the different languages. Off is one of the
options. If you still have subtitle on, access
through the DVD disc menu and switch off
1) Ensure the TVs source is on HDMI
2) Check your settings on your PS3 are as per
the PS3 instruction manual
Component cables only provide HD Pictures. For
the sound you will need to connect the Red &
White audio cables on the Xbox to Red & White
audio inputs on the rear of the TV. Please refer
to the ‘Connecting to a console’ pages.
In addition to connecting via SCART, you should
connect the aerial cable from the wall socket to
your VCR/DVD Recorder and another aerial
cable from the VCR/DVD Recorder to the TV
You can purchase a SCART block with a
changeable input/output switch. Then connecting
this to SCART and switching to output you can
run the Audio left/right to an external sound
system
If you are still experiencing problems please contact the Helpline
Customer Support/Technical Helpline
Sky Media UK LTD
Telephone: 0871 2000 463
Email: service@skymediauk.co.uk
Visit our web site www.skymediauk.co.uk for further Trouble shooting
and frequently asked questions.
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