Helpline No UK. 0871 2000 463 ROI. 01443 3940
Web Support: www.skymediauk.co.uk
Model Number: X23/51E-BB-FTCDUP-UK
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Congratulations on purchasing this television. We hope you have many years of trouble free
enjoyment from your purchase.
Your product is covered under the manufacturers guarantee for 12 months from date of
purchase.
In the event of a fault being diagnosed, please refer to the frequently asked questions/
troubleshooting section at the rear of this user guide.
If you are still unable to remedy the fault, try resetting the TV to factory settings, (details in this
user guide) or contact the helpline.
In the event that a fault is diagnosed, the helpline will arrange to collect the TV from your home
or work address, return it to our service centre, repair the item and then return it to you.
If we believe we cannot offer a permanent repair, we will replace the item.
Sky Media UK LTD – Helpline Information
Telephone UK
0871 2000 463,
ROI
01443 3940
Web support
: www.skymediauk.co.uk
The telephone opening hours are Monday to Friday 8.30am to 6pm, Saturday 9am – 5pm.
Register your manufacturers guarantee on our web site within 7 days of purchase and you will receive an
extra 3 months guarantee for FREE (therefore making the manufacturers guarantee 15 months from your
date of purchase)
You must retain all packaging materials, in addition to your proof of purchase/receipt, as you will need
these in the event of warranty/service support.
This guarantee is in addition to and does not affect your statutory rights.
If you need to call the helpline, you will need the following information.
1) Model Number
X23/51E-BB-FTCDUP-UK
2) Date of purchase
__________________________ (You can fi nd this on your sales receipt)
3) Serial Number
__________________________ (You can fi nd this on the rear of the TV)
IMPORTANT GUARANTEE INFORMATION
Important Guarantee Information
EXAMPLE OF LABEL ON REAR OF TV
UMC 23-51.indd Sec1:3
UMC 23-51.indd Sec1:3
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22/12/2009 09:09:29
