MANUFACTURER WARRANTY & WIND GUIDELINES
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Umbrosa strives to develop and produce high-end, high-quality, and sustainable products.
Products are optimized to withstand weather conditions and the environment in which they
are used. All Umbrosa products are extensively tested to guarantee their quality. This includes
tests conducted at the University of Delft (NL) wind tunnel, and component testing with
independent research laboratories.
In case of damage, the Umbrosa products can be repaired. The biggest threat to the lifespan
of an Umbrosa umbrella are the weather conditions and external environmental factors.
Therefore, always provide the appropriate care for any Umbrosa product and never leave it
open unattended.
THE UMBROSA WARRANTY PROGRAM:
• Damage caused by incorrect use or extreme weather conditions such as wind, rain
storm, hail or snow are NOT COVERED under the warranty program.
• When closing the umbrella the strap and protection cover need to be correctly
used. Failure in proper strapping of the umbrella can cause damage even in a
closed position. This type of damage is NOT COVERED in the warranty program.
• Use of mobile or movable feet has its impact on the wind resistance of the umbrella.
Therefore, always select the heaviest available foot to enhance security. Always
contact the distributor should you desire advice on the anchoring method to be
used. www.umbrosa.com and www.shadescapesamericas.com contains a large
amount of information on this topic. Improper mounting of the umbrella is NOT
COVERED in the Umbrosa Warranty.
• Direct and indirect damage caused by a falling umbrella, whether it is in open or
closed position, is NOT COVERED by the warranty.
15-YEAR WARRANTY*
Umbrosa offers a 15-year warranty on all aluminum extrusion profiles as used in the Icarus, Eclipse, Spectra, Ingenua, and
Nauta. This warranty only covers damage cased by construction or manufacturing error. Scratches, superficial corrosion,
and wear due to use are not covered by the warranty unless the product is structurally weakened as a result.
5-YEAR WARRANTY*
Umbrosa offers a 5-year warranty on all glass fiber ribs as used in Spectra, Icarus, Legno and all welded tubes as used in
Praaflex, Evolution Infina, and Basic, Umbrosa offers a 5-year warranty on all stainless steel. Scratches, superficial
corrosion, and wear due to use are not covered by this warranty unless the product if structurally weakened as a result.
3-YEAR WARRANTY*
Umbrosa offers a 3-year warranty on all synthetic parts and all galvanized steel parts. Scratches and wear due to use are
not covered by this warranty unless the product is structurally weakened as a result.
2-YEAR WARRANTY*
Umbrosa offers a 2-year warranty on granite feet, tile feet, and mobile concrete feet. Scratches, superficial corrosion, and
wear due to use are not covered by this warranty. Breakage of the concrete or granite foot due to use in case of strong
wind is not covered under this warranty. In case of breakage, the new replacement concrete part may show a difference
in color, this is unavoidable. Umbrosa offers a 2-year warranty on all painted parts. Whenever the paint flakes off or forms
bubble, Umbrosa will replace the damaged item, or present a custom solution.
(*) Warranty is only applicable when the Umbrosa products are used under normal wind conditions and when they are
thoroughly and regularly maintained as described in the manual under chapter ‘do’s and don’ts’. Direct or indirect
damage caused by incorrect use or wrong installation are not covered by the warranty.
WIND TUNNEL TEST
Wind tunnel tests with permanent mounting of the umbrella have shown Umbrosa products
can withstand wind speeds of over 30 miles/hour (50 km, 6 Beaufort). Damage caused at
unattended moments of by poor mounting or use of weak supports are not covered by our
warranty program.
As wind does not have a constant speed, and as gust of wind are often more powerful than
imagined, we advise that the parasol be closed at all time whenever wind speeds exceed
25 miles/hour (40 km, 5 Beaufort).
Tests conducted by independent laboratories have demonstrated that the corrosion
resistance of Umbrosa products is better than normal. To extend the life of your Umbrosa
umbrella, we advise from time to time be sure to rinse the frame and cloth canopy of the
umbrella using fresh water in order to prevent the build-up of dirt. With intensive usage of
the products in a hostile (sea, sand, chorine) environment, it is highly important to regularly
rinse the frame and cloth canopy of the umbrella using freshwater to prevent the build-up
of dirt and salt residue.
All warranty requests require submittal of the serial number found on the Umbrosa product.
Warranty requests must always be submitted in writing within a reasonable term after the
initial observation of the issue. Umbrosa guarantees that the problem will be solved, be it
through replacement, repair or custom solution. The warranty is always extended with the
duration of “non-usage”. The warranty does not restart in case of replacement with a new
product.
Transportation and performance of repairs are not born by Umbrosa. The Umbrosa warranty
only applies if the product was installed in accordance with the Umbrosa installation manual.
The warranty shall completely lapse in case of use of accessories not approved by Umbrosa.
COMMON SENSE WIND GUIDELINES FROM SHADESCAPES AMERICAS
• When wind is present, immediately move your Umbrosa umbrella out of the tilt position
and into the horizontal position.
• As winds increase collapse the umbrella onto the Evolution Flexible Arm/Holder and
place the strap around the umbrella.
• UMBROSA has wind tested the umbrella in a wind tunnel to 25 MPH when on an
Evolution Flexible Arm/Holder, but as windy conditions develop, remember that wind
never stays at constant speed and wind gusts always are more powerful than expected.
• Make sure to always collapse and strap the umbrella when unattended.
SHADESCAPES AMERICAS DOES NOT COVER DAMAGE FROM IMPROPER MOUNTING,
MISUSE OR FROM WIND, RAIN STORM, HAIL, SNOW OR ANY OTHER WEATHER
RELATED DAMAGE.
www.shadescapesamericas.com
Distributor:
ShadeScapes Americas
121 E. Bridge St.
Hotchkiss, CO 81419
970.527.7070
