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EN
Errors | Voice Notifications
If there is an error during the operation of the vacuum robot, the power button flashes orange and
plays voice notification. You can also see the notification in the application. If the error is not fixed,
the robot vacuum goes to sleep after 10 minutes. Below are some of the common errors.
•
Please check whether the radar is stuck.
->
Check and clean the laser sensor, it might be covered
or jammed by a foreign object. If it does not work, move the robot vacuum to a new location to
start.
•
Please check whether the anti-collision barrier is stuck.
->
The front collision bumper is stuck, tap
it gently for several times to remove foreign objects. If there are no foreign objects, move the robot
vacuum to a new location.
•
Please wipe the cliff sensor and start it away from dangerous areas.
->
Move the robot vacuum to
a new location to start. If the cliff sensor is dirty, clean it.
•
Please check whether the main brush is stuck.
->
The main brush might be stuck with foreign
objects. Remove the main brush and clean it.
•
Please check whether the side brush is stuck.
->
The side brush might be stuck with foreign
objects. Remove the side brush and clean it.
Errors | Common Errors and Solutions
•
Robot vacuum does not turn on.
->
The battery might be discharged, recharge your robot
vacuum. The ambient temperature might be too low (below 0°C) or too high (over 50°C).
•
Cleaning does not start.
->
The battery might be discharged, recharge your robot vacuum.
•
Robot vacuum does not return to the charging base.
->
There might be too many obstacles near
the charging base, keep the area around the charging base clean.
•
Robot vacuum makes strange noises.
->
Clean the main brush, wheels, side brushes from foreign
objects.
•
Cleaning quality decreased.
->
Clean the dust box, it might be full. Clean the HEPA filter, it might
be dirty. Clean the main brush, it might be dirty.
•
Cannot connect to WiFi.
->
Check the strength of your WiFi signal. Check that the WiFi uses
frequency 2.4GHz, and not 5GHz.
•
Scheduled cleaning does not start.
->
Check that the robot vacuum is connected to WiFi. The
scheduled cleaning does not start if the robot vacuum is offline.
Summary of Contents for U-Smart
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