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620 Series IPPhone

 

www.ultrative.com/ 

Ultrative Communication 

Transferring Calls 

Transfer redirects a connected call. The target is the number to which you want to transfer the call.   

If you want to... 

Then... 

Talk to the transfer 

recipient before 

transferring a call 

(consult transfer) 

--1) Press 

TRANSFER

 button or press 

--2) Enter number; 

--3) press “

#”

default) , 

-or press 

  then transfer the call, 

-or wait five

 

seconds(default)then transfer the call 

Transferred to idle 

lines or other numbers 

without talking to the 

transfer recipient 

(Blind transfer) 

--1) Press 

TRANSFER 

button or 

;  

--2) Press 

--3) Enter number; 

--4) Press “

#”

default)  

-or press 

, then transfer the call; 

-or wait five seconds(default)then transfer the call 

Blind transfer to the 

Held line 

--1) Press 

TRANSFER

 button or press 

--2) Press the 

Line 

button of held line 

 

 

Using Mute 

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use 

mute in conjunction with the handset, speakerphone, or a headset.   

If you want to... 

Then... 

Toggle Mute on 

Press 

Mute 

button, then the button is Red

 

Toggle Mute off 

Press 

Mute 

button, then the button light off 

 

Summary of Contents for 620 series

Page 1: ...www ultrative com Ultrative Communication Co Ltd 620 Series IP Phone User Manual firmware V2 2 6 2 2733 U UL LT TR RA AT TI IV VE E H HK K C CO O L LT TD D...

Page 2: ...ot Disturb 16 3 way Conference 16 Expansion Installation 17 Expansion Settings 17 Time Date 18 VOIP Call Forwarding 18 5 Advanced Call Handling 19 Speed Dialing 19 Using the phone book 20 Using Call L...

Page 3: ...List 41 Enterprise Phonebook 42 Advanced 42 Phone Setting 42 VLAN Setting 44 VPN Setting 45 BLF setting 45 Trusted Certs 47 Dial Plan 47 Global SIP 48 Wallpaper 49 Phone Maintenance 49 Log 49 Password...

Page 4: ...nce to be created very quickly No matter how busy the calls will be IP Phone can easily satisfy the requirement 620 SERIES IP Phone series supports 6 extend modules that totally contain 192 programmin...

Page 5: ...ands free Mute Headset Message Menu Directory Service Hold Redial Conference Transfer VoIP Protocol SIP 2 0 Network Protocol HTTP BOOTP FTP TFTP IEEE 802 1Q IEEE 802 1X Codec G 723 1 5 3Kb s 6 4Kb s G...

Page 6: ...ss Calls Received Calls Dialed Calls Voice Message Voice Mail Box Light of Message Ringing Update Input Del we also support to order the other APP Security Login the website by password Login the LCD...

Page 7: ...Phone 1 Handset 1 Handset Cord 1 Power adapter 1 RJ45 cable 1 Quick Reference 1 Product certification 1 2 As shown in figure 2 1 and figure 2 2 Please plug Handset Cord into RJ11 interface IP Phone an...

Page 8: ...Footstand of 620 Series 5 If you want to connect an ESM Expansion module you could connect it any interface on the ESM to the EXT interface on the phone with a RJ 45 cable a straight through cable and...

Page 9: ...n 1 Headset button Toggles the headset on or off Red means the feature is enabled 2 Mute button Toggles the Mute feature on or off Red means the feature is enabled 3 Message button Typically auto dial...

Page 10: ...phone on or off Red steady Pick up and enter normal call 14 Softkey Each displays a softkey function To activate a softkey press the softkey button 15 Line Programm able Buttons Line button Select the...

Page 11: ...voice of the output 20 LCD screen 480 272 pixel Color high definition display 21 Status light Red flashing There are incoming call Red steady Missed Calls or phone busy 22 Hands free microphone Hands...

Page 12: ...ort Connect the Microphone 5 Headphone port Connect the Headphone 6 Power port 12V DC 7 Headset port Support RJ11 interface connection 8 Handset port Connect the Handset 9 EXT port EXT ESM interface 1...

Page 13: ...sful 2 Network is disconnected 4 Menu Functions Page 1 Phone Standby Calling page 2 Main menu Call history page 3 Phone Book page 4 System Services page 5 Primary phone Line Displays the phone number...

Page 14: ...ys a softkey function To activate a softkey press the softkey button 4 Basic Call Handing You can perform basic call handling tasks using a range of features and services Feature availability can vary...

Page 15: ...umber or press Navigation button Right Dialed number select a number and press or OK button Dial from the Directory on your phone 1 Press MENU or OK button Call history you can select Missed calls Rec...

Page 16: ...swer with the a headset Put on headset press Headset button so that the status light is Red and then do as using speakerphone Switch from a connected Call to answer a ringing Call 1 Another Line butto...

Page 17: ...call in one line at anytime and the other lines would be hold As a result of that you can switch different calling line on our phone If you want to Then Put a call on hold Press HOLD button or press...

Page 18: ...idle lines or other numbers without talking to the transfer recipient Blind transfer 1 Press TRANSFER button or 2 Press 3 Enter number 4 Press default or press then transfer the call or wait five seco...

Page 19: ...MENU or OK button Function setting DND select line Disable 3 way Conference You can establish a three party conference during the conversation three phone parties can communicate with each other If y...

Page 20: ...ansion installation 2 if you want to install expansion please according to tips to do after you install press finish Expansion Settings If you want to Then Expansion setting 1 Press MENU or OK button...

Page 21: ...enable to set parameter date and time VOIP Call Forwarding If you want to Then Unconditional transfer 1 Press MENU or OK button Function setting voip call forwarding 2 select unconditional transfer s...

Page 22: ...wer it will transfer 5 Advanced Call Handling Speed Dialing Speed dialing allows you to enter an index number press a button or select a phone screen item to place a call If you want to Then Set up Sp...

Page 23: ...one book 2 Press OPT 3 Select Add contact press OK button or 4 Use the navigation keys to select content press OK button to set and modify Name set the name of contact NO 1 3 you can set up 3 contacts...

Page 24: ...s button Phone book Personal phone book 2 Press OPT soft key 3 Select the Delete group or OK button or 4 Select a group you want to delete press OK button or View Edit Contacts 1 Press DIR soft key or...

Page 25: ...ere are multiple numbers of one contact press to enter the interface of call options select the one you want to call and press Using Call Logs Your phone maintains records of your missed placed and re...

Page 26: ...keys to select menu press OK button to confirm menu selections press C button or Del to delete input information Language 620 IP Phone supports Simplified Chinese English Russian French Polish Spanish...

Page 27: ...the screen User Name the account matched with the SIP server extension number Authen user the Authenticated users matched with the SIP server The default With the same account user pwd the user passwo...

Page 28: ...IP or DHCP or PPPOE IP enter IP address Note Do not duplicate the ip address with other devices on the network Mask enter appropriate sub mask GW enter appropriate gateway DNS1 enter IP address of th...

Page 29: ...password If you want to Then Modify password 1 Choose System settings Advanced settings 2 Enter the password required The default is empty 3 Choose modify password then input old password new passwor...

Page 30: ...eadset volume Headphone output volume Headset mic volume Headset microphone input volume WIFI setting only WS620 have this item If you want to This Set WIFI 1 Choose System settings advanced settings...

Page 31: ...BWM36 equipment is connected and work normal z Make sure your IP phone support this Bluetooth feature z Make sure you have Bluetooth headset and work normal Note In the IP phone Bluetooth searching m...

Page 32: ...to see the phone status Press MENU button view status or press OK button view status you can see the detail information of the phone If you want to Then Network You can see the network detail informa...

Page 33: ...e two change the wifi IP 1 0 X X 8 it can prevent IP conflict Current site the wifi which the phone use now and information WPA WPA2 select the encryption mode AES TKIP Site list search site what you...

Page 34: ...ne to enter the status page and find out the IP address of IP phone Enter it for example you can enter the default ip of the phone http 192 168 0 200 into the address bar of web browser The default lo...

Page 35: ...com Ultrative Communication Co Ltd After config the network parameter press next then you can config sip account for the phone Press Finish the base configuration of the phone is complete now you can...

Page 36: ...t up and select the support encryption mode Press Site Survey to refresh the SSID information When you choise an SSID above press Next you can see as the following picture Press Finish to complete thi...

Page 37: ...rameters Field Description DHCP Config the phone get ip info from DHCP server IP Address Config the ip manual for phone Netmask Config the netmask manual for phone Gateway Config the gateway manual fo...

Page 38: ...rt the default Telnet port is 23 if you change it for example change it to 2003 you must use IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on ne...

Page 39: ...red every time Amount Of Line Account Used The line key of account used default is 2 Programmable Keys In the Programmable Keys option you can use all the 8 line keys of UTT 620 as programmable keys C...

Page 40: ...onnecting Your Phone about connecting of Expansion module After connecting Expansion module to a phone you can install it as follow 1 After installing you can set parameters of each Extension as follo...

Page 41: ...Handset Volume Speaker Phone Volume Headset volume 3 Choose Input Volume you can modify volume Handset Mic Volume Speaker Phone Mic Volume Headset Mic Volume 4 Choose Voice codec you can modify paylo...

Page 42: ...Group by click You can delete an existed Group by click if you want to delete all Groups you just ought to click Delete All Group 2 When you add a group or edit an existed group you can set several pa...

Page 43: ...up set on the phone the group is None by default Account Select a SIP account relating this contact that is you can dial to the contact from this SIP account LDAP 1 Overview LDAP stands for Lightweigh...

Page 44: ...20 1 Click PhoneBook BanList If you want to add a BanList you just ought to click Add BanList You can edit an existed BanList by click You can delete an existed BanList by click if you want to delete...

Page 45: ...f a ban contact Office Number The number3 phone number of a ban contact Account Select a SIP account relating this ban contact that is the ban contact can t dial to this SIP account Enterprise Phonebo...

Page 46: ...620 Series IPPhone www ultrative com Ultrative Communication Co Ltd...

Page 47: ...hour time format or 12 hour time format Time Zone GMT You can select different time zone for the phone Manual Setting This used to manual set time for the phone QoS The qos priority support diff serv...

Page 48: ...l below options When used VPN Setting option you can set several parameters as follow VLAN Setting Enable VPN You can enable disable VPN for phone and pc VPN Type There is two choose you can choice VP...

Page 49: ...Co Ltd Add Group You can add group Delete All Group You can delete all group All users You can add users You can add group After you add group you can edit or delete group you also can add user press...

Page 50: ...e www ultrative com Ultrative Communication Co Ltd Trusted Certs You can upload trusted certs Dial Plan If you want to setup a dial plan you can click Dial Plan Click add rule to entry this interface...

Page 51: ...sition you want insert the number Number Waht number you want to insert Called Delete Number There have two option Enable or Disable Tips Note When you want to add code and delete at the same time you...

Page 52: ...When used Wallpaper option you can set several parameters as follow Wallpaper Please select picture type The type of picture display on the phone LCD it include Standby Screensaver Booting Please inpu...

Page 53: ...new password used to login of the web page Confirm Password The new password used to login of the web page Administrator Login phone web page used administrator privileged User Login phone web page u...

Page 54: ...ver URL The server address of the auto provision Username The username provide by provision server Password The password provide by provision server Auto Download Software This used to auto download s...

Page 55: ...for auto provision Auto Provision Time This used to the specific time for auto provision AES Enable You can enable disable AES encrypt for auto provision AES Key The key of the AES Auto Provision Now...

Page 56: ...rd The password provide by ftp server Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used update backup to upda...

Page 57: ...ware Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used update backup to update backup the configure file of the phone...

Page 58: ...o upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used upload download to upload download the configure file of the phone Phone Book You...

Page 59: ...ne www ultrative com Ultrative Communication Co Ltd Phone Status You can see the currently status of the phone when use Phone Status option System Info You can see the system information when used Sys...

Page 60: ...tion On this interface you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel This software version is V2 2 6 2 2733 This kernel ve...

Page 61: ...UTT 410_version2 0 4 6 for UTT 410 and DS412 S_UTT 310_version2 0 4 6 for UTT 310 and DS312 S_UTT 210_version2 0 4 6 for UTT 210 and DS212 Write down the new version you want to upgrade and save it on...

Page 62: ...Normal Configuration file is the configuration file of your Ultrative IP phone You can download it from your phone You can see the following chapter to see how to download a configuration file from U...

Page 63: ...ou register Phonebook on TFTP HTTP HTTPS FTP Server Ultrative IP phone supports Enterprise Phonebook and Personal Phonebook z Enterprise Phonebook Enterprise Phonebook is used for all staffs in your o...

Page 64: ...string value according to the examples discussed previously string value 192 168 0 201 TFTP Server IP Address 7 Click the OK button IP Phone 1 Input the IP Phone s IP Address in browser 2 Enter user a...

Page 65: ...ng server URL is TFTP TFTP 192 168 0 201 192 168 0 201 is the default Server IP address HTTP HTTP 192 168 0 201 HTTPS HTTPS 192 168 0 201 FTP FTP 192 168 0 201 Username the user to login FTP HTTP HTTP...

Page 66: ...onal Phonebook from server and update it automatically Booting Checked Check all items you had selected and upgrade update them when the phone boot Auto Provision Frequency The auto provision Frequenc...

Page 67: ...resources such as files and devices in a network whether on the Internet or on a corporate intranet and whether or not you know the domain name IP address or geographic whereabouts An LDAP directory c...

Page 68: ...TelephoneNumber Pager telephone number Sn surname Surname last name or family name telephoneNumber Office phone number 3 2Attributes on Ultrative Configured Page 3 2 1 LDAP Name Filter Description LDA...

Page 69: ...which have the sn field set and the telephoneNumber field starts with the entered prefix 3 2 3 Server Address Description This setting refers to the DNS name or IP address of the LDAP server Default...

Page 70: ...ong with the Username in order to access the LDAP server Default Value blank 3 2 8 Max Hits 1 32000 Description This setting specifies the maximum number of search results to be returned by the LDAP s...

Page 71: ...multiple space separated number attributes by using this setting Please consult you system administrator regarding which number attributes are to be configured Valid Values space separated number attr...

Page 72: ...line identification using LDAP When the setting is turned Enabled the phone performs an LDAP number search for PreDial or Dial status Valid Values Enabled Disabled Default Value Disabled 3 3 Example f...

Page 73: ...abled LDAP Lookup for PreDial Dial Enabled 4 Configuration on UltrativePhone 5 LDAP Server Installation 5 1Install OpenLDAP Server on Windows 2003 System Install openldap 2 2 29 db 4 3 29 openssl 0 9...

Page 74: ...620 Series IPPhone www ultrative com Ultrative Communication Co Ltd 2 Please remember the install path E g C Program Files OpenLDAP...

Page 75: ...620 Series IPPhone www ultrative com Ultrative Communication Co Ltd 3 Choose the Full installation mode as picture...

Page 76: ...620 Series IPPhone www ultrative com Ultrative Communication Co Ltd...

Page 77: ...yngroup schema include schema java schema include schema misc schema include schema nis schema include schema openldap schema 2 Modify the LDAP directory node Access to the install path open the file...

Page 78: ...e do not close this window to make sure the LDAP Server keep running 5 2 3 Add contact Create a plain text named Ultrative ldif in install path Then put the content like following dn dc Ultrative dc c...

Page 79: ...ive 6 Install LDAP Client tool in Windows System 6 1 Install LDAPExploreTool2 Install the LDAPExploreTool2 according to the prompt 6 2 Create the Configurations in LDAPExploreTool2 1 Run the LDAPExplo...

Page 80: ...620 Series IPPhone www ultrative com Ultrative Communication Co Ltd b Input the server address on Server option...

Page 81: ...ank no password press ok will display Test OK NOTE Server name or IP Server port Version settings are relate with the settings on Ultrative phone d Configure the cn Manager dc Ultrative dc cn on User...

Page 82: ...g message please re try the steps above again we can continue the next steps if the test is passed 3 Choose the Action LDAP then press Open achieve the settings Then you can get the page like followin...

Page 83: ...d may attributes We select Person for example here Must attributes Double click attribute to add them to the entry node If need multi cn can be allow to repeat added May attributes Double click attrib...

Page 84: ...620 Series IPPhone www ultrative com Ultrative Communication Co Ltd 3 You can add more contact entries by these steps...

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