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20 • C A R E A N D R E P A I R
Repair
Calling for help
If your Minicom IV is not working, we may be able to help you
solve the problem over the telephone. Call Ultratec at these
numbers:
(608) 238-5400 (Voice/TTY)
Fax: (608) 238-3008
You may also contact us via email at the following internet address:
Sending the Minicom IV for repair
If you need to send the Minicom IV to our service center, follow
these steps:
1.Pack it in the original shipping carton or a similar sturdy box.
2.Include a note that describes the problem you are having. The
note will help our technicians find the problem.
3.Insure the Minicom IV for shipment. Ultratec or an authorized
Ultratec repair center is not responsible for damage during
shipping to the center.
4.Send the Minicom IV to:
Ultratec National Service Center
5901 Research Park Blvd.
Madison, WI 53711
Summary of Contents for Minicom IV
Page 1: ...305 007002 USING YOUR MINICOM IV...
Page 29: ...N O T E S 27...