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Customer Service: 888-269-7477 

SE T TING UP 

7

Setting up Your CapTel 2400iBT

For complete instructions, please see the Setup Guide.

Requirements

1.  High-speed Internet access. Your CapTel 2400iBT can connect to your 

Internet service either with an Ethernet cable or through a wireless (WiFi) 
network. Depending on your Internet setup, a router may also be 
required to allow you to connect more than one device to your 
Internet service. 

2.  Telephone Service. Can be analog line, DSL with fi lter, VOIP, fi ber optic, 

or Digital Cable phone service. CapTel does NOT work with digital Private
Branch Exchange (PBX) systems found in some offi  ce environments, 
residential facilities, and hotels – unless an analog port is available.

3. Standard electrical power (AC adapter plugs into standard wall outlet).

Step 1: Select a Location

Set up the CapTel 2400iBT in a place where:
 

•  A high-speed Internet (Ethernet) jack or your wireless router is 

located nearby.

 

•  A telephone jack is located nearby (can be analog line, DSL with 

fi lter, VOIP, fi ber optic, or Digital Cable phone service). 

 

• There is an electrical outlet nearby.

 

• The surface it will be set on is stable and secure.

 

• The area is protected from excessive heat or humidity.

The outlets for power, the phone line, and the Ethernet connection should all 

be located nearby, as each cord needs to plug into your CapTel 2400iBT. 

If your Internet access is located in a diff erent room than where you plan 

to use the CapTel 2400iBT, a WiFi setup is recommended. 

NOTE

Summary of Contents for CapTel 2400iBT

Page 1: ...CapTel 2400iBT SE TUP GUIDE 305 020651 8 16...

Page 2: ...Inc and any use of such marks by Ultratec is under license Other trademarks and trade names are those of their respective owners Important Note As you set up your new CapTel phone be sure to follow th...

Page 3: ...ys In order to show captions your CapTel 2400iBT connects to the Internet the same way you connect a computer to the Internet The Internet connection links to a free Captioning Service where a special...

Page 4: ...connection you may want to consult with that person as you set up the CapTel 2400iBT Important Information when Calling for Help The following information may help CapTel Customer Service troubleshoo...

Page 5: ...tion Terms and Conditions 17 Using a Headset Neckloop Optional 23 Connecting a Headset Neckloop with Audio Jack 23 Connecting a Bluetooth Headset Neckloop 24 T A B L E O F C O N T E N T S What is in t...

Page 6: ...descriptions that correspond with the matching numbers to help explain what each feature is 1 3 5 4 2 1 Touch Screen Display Shows captions Caller ID Answering Machine messages Contacts and more To se...

Page 7: ...he CUSTOMER SERVICE button to automatically dial the CapTel help line Our helpful Customer Service team is happy to help you set up and use your CapTel 2400iBT phone we re only a button push away Help...

Page 8: ...ble 2 Ethernet Jack Plug the Ethernet cable provided here to connect to your Internet service If you connect to the Internet using a WiFi network you do not need to plug in the Ethernet cable 3 LNK AC...

Page 9: ...s residential facilities and hotels unless an analog port is available 3 Standard electrical power AC adapter plugs into standard wall outlet Step 1 Select a Location Set up the CapTel 2400iBT in a pl...

Page 10: ...s on the display screen To choose an option touch the icon on the screen and then touch next Step 3 Select Language 1 Touch English or Espanol for the language you want 2 Touch next to continue Power...

Page 11: ...cable phone service or analog with DSL filter CapTel does not work with digital PBX office phone systems unless an analog port is available Initial Setup no phone line detected connect phone line or p...

Page 12: ...aling prefix to get an outside line you probably do NOT need to enter one If you want to enter a dialing prefix touch yes no yes Use the on screen dial pad to enter the dialing prefix To include a two...

Page 13: ...n how your Internet service is set up you could be plugging into an available Ethernet jack on any of the following On a digital cable modem On a DSL modem On a router in your home In an Ethernet wall...

Page 14: ...connect the CapTel 2400iBT to the router or switch using the Ethernet cable Power Outlet Telephone Wall Outlet Router DSL or Digital Cable Modem Power Cord Telephone Line Ethernet Cable Back of CapTe...

Page 15: ...wireless network for you it may be helpful to consult with that person as you set up your CapTel phone 1 Touch Use WiFi Network Use WiFi Network on the display screen CapTel scans for wireless networ...

Page 16: ...y to connect 4 Enter WiFi Password On the display use the onscreen keyboard to enter the password for your WiFi network Remember to use the shift key for capital letters when needed Passwords are case...

Page 17: ...djust the time and date touch the field on the display screen that you want to change Use arrows on the display screen to scroll to the correct number Then touch the next field that you want to change...

Page 18: ...ring a software installation It may damage your CapTel phone Once the software download is complete your CapTel phone will re boot as part of the update process It will automatically run through the s...

Page 19: ...assistance press the blue CUSTOMER SERVICE button for help Details about the FCC requirements can be found at www CapTel com 1 Touch Register Now Register Now to begin 2 On the display touch the fiel...

Page 20: ...who uses CapTel If someone sets the CapTel phone up on your behalf please make sure they use your contact information and not their own 8 The display asks you to enter your birth date and the last fo...

Page 21: ...orrect touch No No The display lets you re enter your contact information and make corrections as needed When it is correct touch save save Next the display asks you to confirm that you have a hearing...

Page 22: ...your callers say The phone does not convert the caller s words into captions on its own The FCC wants to make sure you are aware there is a live communications assistant involved 11 If you agree with...

Page 23: ...s feature is turned on Others may use your phone as long as the CAPTIONS button is turned o The display asks that you don t allow people who are not registered to use your CapTel phone when the captio...

Page 24: ...ons please contact CapTel Customer Service for assistance Although the Captions feature is not enabled until you accept the Registration Terms and Conditions you will be able to see captions when you...

Page 25: ...ices giving you cordless connectivity to Bluetooth headsets and neckloops Or you can simply plug a headset assistive device into the audio jack located on the right side of the CapTel phone Headsets d...

Page 26: ...ooth device on and o How to set your Bluetooth device in pairing mode make it able to be discovered What name is assigned to your Bluetooth device To connect a Bluetooth device 1 Make sure your Blueto...

Page 27: ...f your Bluetooth device in the list so that the device name is highlighted 8 Touch Pair Pair Your Bluetooth device is now connected and can be used when making answering calls 9 Press HOME HOME button...

Page 28: ...dial directly to our helpful Customer Service team If you are in an o ce setting you may need to dial a number such as 9 first to get an outside line first and then press CUSTOMER SERVICE button Avai...

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