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Ultratec CapTel 2400i User Manual Download Page 15

Customer Service: 888-269-7477 

GE T TING STAR TED 

  13

Step 2: Plug in the Power Adapter 

1.  Plug the power cord into the jack labeled “Power” on the back of the 

CapTel 2400i phone.

2.  Plug the power adapter into a wall outlet or power strip. The display 

screen and Volume indicator lights will light up to let you know the 
power is connected.

After a moment, the Initial Setup screen will appear. Follow the instructions 
on the display screen.

To choose an option, touch the icon on the screen and touch   

(next)

.

Step 3: Select Language 

1. Touch 

 (English) or 

 (Espanol) for the language you want.

2. Touch 

 (next) to continue.

Power

Outlet

Back of 

CapTel 

2400i

Line 1

Ethernet

Power

LNK/ACT

Power Cord

WARNING:

  

Be sure to use only the 

power adapter that 

came with your CapTel 

2400i. Using any other 

power adapter may 

damage your phone. 

TIP

Initial Setup

select language

language

telephone line

network connection

time and date

software

terms and conditions

next

touch flag icon to select language

english

espanol

Summary of Contents for CapTel 2400i

Page 1: ...CapTel 2400i USER MANUAL 305 019352 1 14...

Page 2: ...ries Speed Dial 4 entries Redial Last number dialed Captions 3 Caption font sizes Small 0 22 Medium 0 26 Large 0 36 Adjustable colors for captions font and background Connections Telephone line requir...

Page 3: ...ten on the handset Or you can use the easy touch screen display to make and answer calls Whatever works best for you If you ever have any questions please refer to this guide to learn How to start usi...

Page 4: ...tomizing the Tone setting 29 Knowing what sounds are on the line 30 Section 3 Viewing Captions 31 Turning captions on off during a call 32 Viewing corrections 33 Reviewing captions during a call 34 Re...

Page 5: ...ntact 60 Dialing a phone number in your Contact List 61 Editing an existing contact 62 Removing a contact 63 Adding a photo to a contact 64 Adding a contact to Speed Dial 76 Section 7 Favorites 77 Abo...

Page 6: ...i display screen for you to read You can enjoy conversations over the phone with the added help of written captions The CapTel 2400i phone does not generate captions of the phone call on its own The p...

Page 7: ...hone Cord Power Adapter to plug into a wall outlet Important Use only the power adapter that came in the box with your CapTel 2400i Ethernet Cable to connect to Internet service not necessary for WiFi...

Page 8: ...mer Service 888 269 7477 Overview of CapTel 2400i Phone Please see the descriptions that correspond with the matching numbers on the next few pages to help explain what each feature is 14 15 16 1 3 5...

Page 9: ...quickly dial people you call often Saves up to 100 contacts 4 Favorites Saves the phone number of people you call most often for quick and easy dialing 5 Call History Shows your most recent incoming...

Page 10: ...mid range setting every time you hang up the handset To save your volume setting so that it will be used during every captioned call see Saving Conversation Volume on page 83 9 TONE Button Adjusts the...

Page 11: ...use your CapTel 2400i phone we re only a button push away Help is available 24 hours a day 7 days a week closed on major holidays Help materials are also available online at www CapTel com 15 HOME But...

Page 12: ...ailable 2 Ethernet Jack Plug the Ethernet cable provided here to connect to your Internet service If you connect to the Internet using a WiFi network you do not need to plug in the Ethernet cable 3 LN...

Page 13: ...with the CapTel 2400i to maximize the audio quality or to enjoy your new phone hands free Simply plug the headset assistive device into the appropriate 2 5 mm or 3 5 mm audio jack located on the right...

Page 14: ...tels unless an analog port is available 3 Standard electrical power AC adapter plugs into standard wall outlet Step 1 Select a Location Set up the CapTel 2400i in a place where A high speed Internet E...

Page 15: ...the instructions on the display screen To choose an option touch the icon on the screen and touch next Step 3 Select Language 1 Touch English or Espanol for the language you want 2 Touch next to cont...

Page 16: ...igital cable phone service or analog with DSL filter CapTel does not work with digital PBX office phone systems unless an analog port is available Initial Setup no phone line detected connect phone li...

Page 17: ...ing on how your Internet service is set up you could be plugging into an available Ethernet jack on any of the following On a digital cable modem On a DSL modem On a router in your home In an Ethernet...

Page 18: ...ing the Ethernet cable If your Internet outlet is in a different room from where you plan to use CapTel see the Setup Guide for instructions Power Outlet Telephone Wall Outlet Router DSL or Digital Ca...

Page 19: ...lped install the wireless network for you it may be helpful to consult with that person as you set up your CapTel phone 1 Touch Use WiFi Network Use WiFi Network on the display screen CapTel scans for...

Page 20: ...ork then it will try to connect 4 Enter WiFi Password Using the keyboard on the CapTel display enter the password for the WiFi network Remember to use the shift key for capital letters when needed To...

Page 21: ...d on the time zone you indicated If you need to adjust the time and date touch the field on the display screen that you want to change Use arrows on the display screen to scroll to the correct number...

Page 22: ...supply during a software download It may damage your CapTel phone Once the software download is complete your CapTel phone will re boot as part of the update process It will automatically run through...

Page 23: ...ations Commission FCC the Captions feature on your phone will not be activated until you accept the Registration Terms Conditions If you need assistance press the blue CUST SERV button for help Detail...

Page 24: ...get an outside line first and then press CUST SERV button Available 24 hours a day 7 days a week Customer Service is closed on major holidays Press CAPTIONS CAPTIONS button to see captions during the...

Page 25: ...ls and how to answering incoming calls SECTION 2 Making and Answering Calls TOPICS N Dialing a Phone Number Directly N Answering an Incoming Call N Turning Captions On Off during a Call N Adjusting th...

Page 26: ...dial press CAPTIONS CAPTIONS button to turn captions on blue light around CAPTIONS button is on 2 Lift the handset 3 Use the dialing keypad OPER to dial the phone number of the person you wish to call...

Page 27: ...djust the volume during the call to a level you hear best by pressing the up or down arrows on the VOL button When you are finished with your call hang up the handset To see captions press the CAPTION...

Page 28: ...nished with your conversation hang up the phone as you normally would If you answer on an extension telephone and want to get captions just pick up the CapTel handset press any of the number keys and...

Page 29: ...ming through the handset up to a 40dB gain from min max when the CAPTIONS button is on If captions are turned off the maximum volume is 18dB gain Watch the lights next to the VOL bar to see what level...

Page 30: ...the current setting is LOW MED HIGH or CUSTOM 3 Press the Tone setting repeatedly to cycle through the different settings To test how the Tone setting will sound lift the handset and press on the dis...

Page 31: ...Touch and drag the blue circles on the frequency chart to adjust the various sound levels As you make changes test the sound quality by touching play while listening over the handset If you have a pe...

Page 32: ...line even if the sound is not loud enough for you to hear The more sound waves coming out of the handset the louder the sound Outgoing Volume Meter Helps you to see how loudly you are speaking The mor...

Page 33: ...g a Call N Viewing Corrections N Reviewing Captions During a Call N Reviewing Captions After Hanging Up N Saving Conversation Captions N Erasing Captions N Changing the Captions Font Size N Changing t...

Page 34: ...gain The blue light around the CAPTIONS button goes off You can increase decrease the size of the captions font by touching or at the bottom of the screen You can press the CAPTIONS button at any time...

Page 35: ...be a slight delay before the word error is corrected If you are unclear about what was said ask your caller to clarify 555 6295 Call Time 00 00 37 May 11 12 42 pm CapTel CA C7005 Ringing 1 F Hi Debra...

Page 36: ...id during the time you were reviewing captions will appear and the live captions will continue as usual Your CapTel phone holds captions for up to 100 different conversations in memory approximately 1...

Page 37: ...ards and forwards through captions Touch and to see captions from a previous later call 4 When you are done reviewing captions press HOME HOME button to exit The Call History listing lets you know whe...

Page 38: ...tions ON To change the Save Captions setting 1 On the display screen touch Settings 2 Touch General Settings 3 Touch Save Captions On 4 Touch on off On or on off Off to select Save Captions On saves c...

Page 39: ...he call you want highlighted information about the call appears on the right side of the display Touch Delete to erase captions of the call 4 The display asks you to confirm that you want to delete th...

Page 40: ...ze 4 The display screen shows what the current font size setting is Touch the setting that you want small medium or large The display screen shows an example of each font size that you select 5 When y...

Page 41: ...colors during a live captioned call Changing the font color applies only to conversation captions The font size and style for your CapTel 2400i menu options always remains the same To change the font...

Page 42: ...ght blue 2 In the Color Options table touch the color you that you would like the background to appear As you select your color CapTel shows you an example of how the background will look Corrections...

Page 43: ...ions scroll across the screen 1 On the display screen touch Settings 2 Touch General Settings 3 Touch Smooth Scrolling 4 Touch the scrolling option that you prefer Line by Line Scrolling captions appe...

Page 44: ...Touch and drag the slide bar to adjust the brightness to the setting that you would like Sliding left makes the display screen dimmer Slide right to make the display screen brighter 5 When the bright...

Page 45: ...tside line first and then press CUST SERV button Available 24 hours a day 7 days a week Customer Service is closed on major holidays Press CAPTIONS CAPTIONS button to see captions during the call Help...

Page 46: ...revious Calls N Reviewing Captions from a Previous Call N Dialing from Call History N Erasing Previous Calls This section explains how to use Call History to see who has called you to review captions...

Page 47: ...Back add to contacts Previous calls Touch the call you want information about Information about the call shows up here Indicates whether call was incoming outgoing or unanswered Date and time of the c...

Page 48: ...on about the call that you selected appears in the right of the screen 4 Touch Review Captions to review captions of the call 5 Touch and drag the scroll bar at the right to move backwards and forward...

Page 49: ...e list You can use Next Prev to move up or down the list 3 Information about the call that you selected appears in the right of the screen 4 Touch Call to place a call to this person If you are callin...

Page 50: ...t Prev to move up or down the list 3 Information about the call you selected appears in the right of the display 4 Touch Delete to erase this call from your Call History 5 The display asks you to conf...

Page 51: ...can also show you captions of messages that are left on an external answering machine SECTION 5 Answering Machine TOPICS N About the Answering Machine N Turning Answering Machine On Off N Playing Your...

Page 52: ...Answering Machine the display tells you there are no messages available 2 Touch setup internal answering machine 3 The display screen shows you the current setting on or off Touch Answering Machine O...

Page 53: ...y messages aloud If you need Captions press CAPTIONS CAPTIONS button or touch Caption Caption on the screen You can listen to the message and read the captions on the display 6 When you are done liste...

Page 54: ...ou selected appears on the right side of the display 5 Touch PLAY to listen to your message and see the captions 6 To delete the message touch Delete The display asks you to confirm you want to delete...

Page 55: ...o delete all your Answering Machine messages 1 From the display screen touch Settings 2 Touch Answering Machine 3 Touch Delete All Messages 4 The display asks you to confirm you want to delete ALL mes...

Page 56: ...greeting that says Hello No one is available to take your call Please leave a message after the tone To record a personal greeting 1 From the display screen touch Settings 2 Touch Answering Machine 3...

Page 57: ...dset record the personal greeting you would like the Answering Machine to use When you are finished recording touch stop recording To hear the greeting that is currently being used lift the handset an...

Page 58: ...next to your external answering machine speaker Make sure the mouth piece of the handset is next to the speaker of your answering machine While you do this your CapTel phone connects to the captioning...

Page 59: ...phone systems that use distinctive ring patterns Please experiment with this setting as needed for your specific telephone system To set the number of rings before answering 1 From the display screen...

Page 60: ...n off the answering machine speaker Touch the option you want 5 Press HOME HOME button to exit You can screen incoming Answering Machine messages by listening to the caller and reading the captions wh...

Page 61: ...quently called numbers in your contact list for easy and quick dialing SECTION 6 Contacts TOPICS N Adding a New Contact N Dialing a Phone Number in Your Contact List N Editing an Existing Contact N Re...

Page 62: ...the field s next to the number s you d like to add to begin entering 6 When you are finished entering the Contacts information touch save Save The new contact appears on the left side of your Contact...

Page 63: ...gh entries in your Contacts list 3 On the right side of the display touch the phone number of the person you want to call Mobile Home or Work CapTel will dial the number automatically for you 4 Lift t...

Page 64: ...then use the on screen keyboard to type in the new information Touch the next field you want to edit or move between fields by touching return or Tab tab Touch to erase the entire contents of a field...

Page 65: ...rev to move up down through entries 3 On the left side of the display touch Delete to remove the person from your contacts 4 CapTel asks you to confirm you want to delete the contact Touch yes no yes...

Page 66: ...our CapTel 2400i to download the changes directly to your phone Please see pages 2 8 for full instructions If someone helped set up your CapTel 2400i phone you may want to consult with them as you man...

Page 67: ...uter you are using and the CapTel phone are located close together If the phone is in a different location than the computer it may be helpful to have two people one by the phone one at the computer t...

Page 68: ...66 CONTACTS Customer Service 888 269 7477 3 Enter the name you would like to use for your new Contact List then click on Create 4 Click on Add Contact...

Page 69: ...the first and last name of your contact then click on Save 6 Add the phone number information for your contact Use the tab key to move between fields Click on Save Contact when information is entered...

Page 70: ...want to add Once your photo is selected you may re size or crop the image to fit nicely in the CapTel display window Only the part of the image inside the green shaded box will appear on your CapTel...

Page 71: ...order by first name Making your contact a Speed Dial number lets you quickly dial by picture on your CapTel phone Click on speed dial to add this contact to your Speed Dial list You may have up to 4...

Page 72: ...ber ESN for your CapTel phone The ESN can be found on your CapTel phone by touching Contacts then touching sync On your CapTel display screen Contacts Mary Cell Best Buy Corner Pharmacy John S Mary Ce...

Page 73: ...el display screen 10 At the window on your CapTel phone that says sync your contacts touch accept cancel Accept Contacts Mary Cell Best Buy Corner Pharmacy John S Mary Cell Movie Line 1 321 555 6712 r...

Page 74: ...would like to erase the existing contacts on your phone and replace them with the new Contact List from your computer click on Erase contacts on CapTel phone before saving on the MyContacts website be...

Page 75: ...Your Contact List is saved from the computer onto your CapTel phone Watch on your CapTel phone display as the sync completes sync is complete sync summary added deleted changed contacts 10 0 0 photos...

Page 76: ...ist on your computer once the sync is finished the Contact List is saved on your CapTel phone If you choose to save your Contact List make note of where the xml file is saved on your computer for futu...

Page 77: ...ts website If any changes have been made you can save the current Contact List to your computer If you do not save all information will be lost for security purposes If the Contact List was already sy...

Page 78: ...through entries 3 On the right side of display touch Edit Touch Speed Dial 5 If there are multiple phone numbers for this contact the display asks which phone number mobile home or work you want to m...

Page 79: ...N 7 Favorites This section tells you how to set your most frequently called Contacts as favorites for quick dialing and dialing by photo TOPICS N About Favorites N Adding a Contact to Favorites N Dial...

Page 80: ...your favorites list You can save up to 10 favorites To add someone to your Favorites list they must first be entered into your Contacts list If you want to edit one of your Favorite s information you...

Page 81: ...touch Next Prev to move up down through entries 3 Touch edit 4 Touch favorite 5 If there are multiple phone numbers for this contact the display asks which phone number mobile home or work you want to...

Page 82: ...ng the call press CAPTIONS CAPTIONS button Removing a Contact from Favorites You can remove a person from your Favorites list Deleting a person from Favorites does NOT delete them from your Contacts l...

Page 83: ...ences SECTION 8 Settings TOPICS N Setting the Display Brightness N Screen Timeout N Night Mode N Network Settings N Saving Captions After Hang up N Ring Flasher N Saving Conversation Volume N Keypad L...

Page 84: ...ness You can set how much time you want the screen to wait before becoming dim Settings Display Screen Timeout Night Mode There may be times that you want your CapTel display to be at a darkened setti...

Page 85: ...sages waiting You can adjust the flash rate of the Ring Flasher for different indicators For example the Ring Flasher can blink evenly to indicate an answering machine message and can pulse to indicat...

Page 86: ...Settings General Settings Keypad Lights On Language You can set CapTel menus and captions to be in Spanish or English The default setting is English Settings General Settings English or Spanish Settin...

Page 87: ...e Frequency Ranges To customize the frequency range see page 29 for instructions Settings Sounds Tone Time Date You can adjust the time and date displayed on your CapTel phone screen Touch the white a...

Page 88: ...8 Captions 4 27 31 41 46 83 button 6 9 change font size 38 change font color 39 erase 37 how captions scroll 41 In Spanish 13 72 review during a call 34 review after a call 35 review captions of previ...

Page 89: ...ved networks 18 Reading captions 31 after hang up 35 during a call 34 from previous call 46 Redial button 6 8 Ringer 84 ring flasher 83 adjust volume 84 turn ringer off 84 adjust pitch 84 Ring flasher...

Page 90: ...y be connected to the telephone line Excessive RENs on the line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5...

Page 91: ...that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off an...

Page 92: ...ial directly to our helpful Customer Service team If you are in an office setting you may need to dial a number such as 9 first to get an outside line first and then press CUST SERV button Available 2...

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