Elgi Ultra Industries Limited (hereinafter referred to as “the Company”) guarantees this
product for normal home use against defects in materials or workmanship for a period of
2 years on mixer grinder (5 years on motor) from the date of original retail purchase.
During the said period, the Company has the option to either repair or replace parts free of
charge, if this product is returned personally or sent through prepaid courier to our Ultra
Care Centres, along with proof of purchase and guarantee card duly filled in by the retailer.
The decision of the Ultra Care Centres in determining the cause of failure and repairs
required to be carried out will be final and binding under this Warranty and cannot be
canvassed either by dealer or the retail purchaser on any ground whatsoever. The
warrantor shall not be liable for any transportation cost or any damage due to or during
transit of the product either way. Repaired units under warranty will be returned to the
customer at his/her risk and on “to pay” freight basis.
This Warranty shall
NOT
apply:
•
On wear and tear to the product.
•
On damages/breakage to metal, plastic and rubber parts.
•
In case of involvement in an accident.
•
If the product is purchased from any unauthorised source.
•
If repairs or product modifications and/or alterations have been carried out by
unauthorised service organisations or persons.
•
If the product is being used for commercial purposes.
•
If the defect is caused by abuse or misuse of the product or by environmental conditions
that are not in conformance to the recommended operations of the product.
•
If the defect is caused by its connection to peripherals, additional equipment or
accessories other than those recommended by Ultra.
•
If the warranty card and/or the purchase bill is not produced at the time of repair.
In no event will the Company be responsible for any loss or damage, directly by or
consequential to, careless, negligent handling or misuse of this product.
Warranty - Terms & Conditions
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