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Issue 9
– 17122020
10. Alarm Indicator
The Viola II is equipped with a visual alarm indicator.
10.1 Low pressure alarm
Upon detection of low pressure, the
Low Pressure
indicator will illuminate. The
Low Pressure
indicator will continuously illuminate until the low pressure fault condition is resolved.
This condition could be caused, for example, by incorrect fitting of the air pipe connector or a leak in
the cushion replacement due to a cut or puncture.
11 Troubleshooting
PROBLEM
SOLUTION
No lights on power unit
Check the power unit is connected to the mains power
supply and that the mains switch is turned ON.
Check power unit for any blown fuses.
Low Pressure indicator is flashing
Check whether power was suddenly shut down.
Check that the connection between air tube and power
unit is tightly secured.
Check that all tubing connections along the cushion are
secured.
Patient is bottoming out (without
alarm being triggered)
Pressure setting might be inadequate for the patient,
adjust comfort level to Firm and wait for a few minutes
for a better comfort.
The power unit is operating but the
cushion is not alternating
Ensure that the cushion inflation process is complete.
Check that the ‘Alternate’ indicator on the control panel
is illuminated. If not, turn the Mode dial to switch to
alternating mode.
Power unit is noisy
Ensure that the power unit is resting against a solid
surface.
If the problem persists, contact Ultimate Healthcare or your local service provider.
