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Issue 5: 07/01/2021 
 
 

12. Alarms Fault Findings 

 

The Tamora III Advance is equipped with audible and visual alarm indicators. These alert the user to 

the status of the available mains supply and any mattress defect. 
 

12.1  Low pressure alarm 

 

Upon detection of low pressure, an audible alarm will be heard and the 

Low Pressure

 indicator will 

illuminate. The audible alarm may be cancelled by pressing the 

Alarm Mute

 button.

 

The 

Low 

Pressure

 indicator will continuously illuminate until the low pressure fault condition is resolved.  

 

This condition could be caused, for example, by incorrect fitting of the air pipe connector, opening of 

the CPR valve or a leak in the mattress due to a cut or puncture. 
 

12.2  Power failure alarm 

 

If at any time the mains power should be removed from the Pump or the power cable is unplugged 

without turning the Pump OFF, an audible alarm will be heard and the 

Power Failure

 indicator will 

illuminate. The audible alarm may be cancelled by pressing the 

Alarm Mute

 button. 

 

 

 

Note: When the Pump has not been used for more than 3 months, it might require 6 
hours operating time for the Alarm to function correctly.

 

 

12.3  Cycle Fault 

 

Should your system develop a fault condition whilst in use, an audible alarm will be heard and the 

Service 

indicator will illuminate. The audible alarm may be cancelled by pressing the 

Alarm Mute

 

button. Please refer to 

Table 2

 for error codes and call Ultimate Healthcare or your local service 

provider.

  

 

12.4  Annual Service Indicator 

 

A dedicated 

Annual Service 

indicator on the control panel will illuminate and stay ON to alert nursing 

staff of the need for the system to be professionally serviced.  

 

The 

Annual Service 

indicator will illuminate after 365 days of use and the indicator light can only be 

extinguished by a professional service technician once the required service has been conducted. 

 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for Tamora III Advance

Page 1: ...Tamora III Advance Dynamic Mattress Replacement System UPRA367803A 3 User Manual Issue 5 07 01 2021 UPRA367803A 3 UM 5...

Page 2: ...Page 2 of 28 Issue 5 07 01 2021...

Page 3: ...standby 12 9 2 Comfort level 13 9 3 Auto detection 13 9 4 Control panel lockout 13 9 5 Function mode switch 14 9 5 1 Alternate 14 9 5 2 Static 14 9 5 3 Constant Low Pressure CLP 14 9 6 Auto Firm 14 9...

Page 4: ...Page 4 of 28 Issue 5 07 01 2021 16 1 General 21 16 2 Fuse replacement 21 16 3 Air filter replacement 21 17 EMC Information 22...

Page 5: ...is for the prevention and treatment of pressure ulcers while optimising patient comfort for patients up to 255kg 40 stone 2 1 Contraindications The mattress is not suitable for use on patients with u...

Page 6: ...01 2021 Mattress Replacement CPR Valve Cable Management Fixings Air Outlet port 4 x Static Head Cells TPU 20 x Alternating Cells TPU Removable Cover Figure of 8 cell technology FOOT END HEAD END Knitt...

Page 7: ...in order to prevent personal injury BF symbol indicates this product is according to degree of protection against electric shock for type BF equipment The operator must read this document User Manual...

Page 8: ...of the power cable e g by kinking shearing or other mechanical damages The power cable for this product must be unplugged from the mains power outlet socket and suitably stowed before moving cleaning...

Page 9: ...cation Class II Type BF Warranty 2 year Operation environment 50C to 400C 15 RH 93 RH no condensation Storage environment 25 70 93 RH no condensation Environment pressure 70 kPa 101 3 kPa Water dust p...

Page 10: ...ewed from the foot of the bed There are security straps fitted to the base cover of the mattress which should be fastened loosely to convenient points on the bedframe patient surface Caution Ensure wh...

Page 11: ...connector to the Pump and then ensure that the air tubes are free from any kind of obstruction and are not kinked Plug the power cable into a suitable electrical socket and switch ON using mains power...

Page 12: ...m Indicator 2 Comfort Setting Indicators 6 Operate Standby Button Indicators 3 Control Panel Lockout Button Indicator 7 Cycle Time Selection Button Alternate 4 Function Mode Selection Button Alternate...

Page 13: ...Once activated the indicator will flash and the system will start detecting and will set the internal pressure for the appropriately The indicator light will flash until the patient s weight and posi...

Page 14: ...ssure CLP mode Within this mode the internal cell pressures within the mattress will be reduced to 15mmHg 1mmHg this allows the patient to sink further into the mattress the mattress will provide a co...

Page 15: ...p the air release The mattress deflates in 10 15 seconds If re inflating the mattress ensure the dial of the CPR attachment is rotated until it clicks into the CLOSED position 11 Transport Mode If the...

Page 16: ...hout turning the Pump OFF an audible alarm will be heard and the Power Failure indicator will illuminate The audible alarm may be cancelled by pressing the Alarm Mute button Note When the Pump has not...

Page 17: ...e 4 sec Operate or Standby Power On Inflation Failure Alarm Inflate Failure 9 Low Pressure REPEAT Cycle 4 sec Operate or Standby Auto Firm Failure Alarm Auto Firm Failure 10 Low Pressure REPEAT Cycle...

Page 18: ...h is turned ON The Pump is operating but the mattress is not alternating Ensure that the mattress inflation process is complete Check that the Alternate indicator on the control panel is illuminated I...

Page 19: ...water Caution When cleaning disinfecting ensure that only a damp cloth is used Caution After cleaning dry the mattress out of direct exposure to sunlight Caution Using inappropriate detergents or dis...

Page 20: ...ied or air dried They may be tumble dried on a low heat for up to 90 minutes Drying temperature must not exceed 400C The mattress cover and mattress must be dry prior to refitting Caution Exceeding th...

Page 21: ...able and plug if there are abrasions or excessive wears 2 Check mattress cover for signs of wear or damage Ensure mattress cover and tubes are stubbed together correctly 3 Check the air hoses for any...

Page 22: ...d professional healthcare environment RF emissions CISPR 11 Group 1 The device s uses RF energy only for its internal function Therefore its RF emissions are very low and are not likely to cause any i...

Page 23: ...nvironment Surge IEC 61000 4 5 0 5kV 1kV line s to line s 0 5kV 1kV 2kV line s to earth 0 5kV 1kV line s to line s Not applicable Mains power quality should be that of a typical home and professional...

Page 24: ...ands between 0 15 MHz and 80 MHz 80 AM at 1 kHz 10 V m 80 MHz 2 7 GHz 80 AM at 1 kHz Portable and mobile RF communications equipment should be used no closer to any part of the device s including cabl...

Page 25: ...t power of transmitter W Separation distance according to frequency of transmitter m 150 kHz to 80 MHz d 1 2 P 80 MHz to 800 MHz d 1 2 P 800 MHz to 2 7 GHz d 2 3 P 0 01 0 12 0 12 0 23 0 1 0 38 0 38 0...

Page 26: ...0 2 0 3 9 9 745 780 810 800 960 GSM 800 900 TETRA 800 iDEN 820 CDMA 850 LTE Band 5 Pulse modulation b 18 Hz 2 0 3 28 28 870 930 1 720 1 700 1 990 GSM 1800 CDMA 1900 GSM 1900 DECT LTE Band 1 3 4 25 UMT...

Page 27: ...Page 27 of 28 Issue 5 07 01 2021 Notes...

Page 28: ...ue 5 07 01 2021 Ultimate Healthcare Ltd Calmore Industrial Estate Nutwood Way Totton Southampton Hampshire SO40 3WW Tel 0333 321 8996 Fax 023 8066 2388 Email info ultimatehealthcare co uk www ultimate...

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