Be sure to update the firmware on the speaker so that the issue does not re-occur. To update your
MEGABOOM software:
1.
Download the latest app for your speaker.
2.
Connect your speaker to your smartphone and open the app.
3.
Tap More, then tap the update prompt.
I get an error when installing the ULTIMATE EARS app on my Android 6 (Marshmallow) mobile phone. What
should I do?
While updating your ULTIMATE EARS app on an Android 6 (Marshmallow) mobile phone, you
may see the following error: If you experience this issue, please follow the instructions below:
In the Google Play Store, tap on UNINSTALL button
Agree to uninstall the speaker app - it only takes ~5–10 secs
Once the speaker app is uninstalled, the INSTALL button will appear
Tap INSTALL and the speaker app should install successfully
I just updated my ULTIMATE EARS speaker, but the new features aren’t working, what gives?
In order to access the latest and greatest features for your ULTIMATE EARSspeaker, make sure
you update:
The ULTIMATE EARS app
Your speaker
To update the ULTIMATE EARS app: iOS: Open the App Store and tap on Updates to see if you
need to update your ULTIMATE EARS app. Android: Open the Google Play Store, open the menu
(usually the three bars next to Google Play in the search box), then tap on My Apps to see if you
need to update your ULTIMATE EARS speaker app. Note: Some features also need to be turned
on in Settings (for example: Block Party and Tap Controls). Open the ULTIMATE EARS app >
More > Settings and turn on the feature you’re looking for.
Why can’t I select Stereo Mode when I Double Up my MEGABOOM and BOOM?
You can double up your MEGABOOM and BOOM. However, they can only play back in standard Double
Up mode, and cannot switch to Stereo mode. Using the speakers in Stereo mode won’t give you the best
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