8. Before returning the Product for repair, the
Customer shall be responsible for backing up
any data stored on the Product. UN Cells may
have to erase all applications and Data and UN
Cells shall not be responsible for damage to or
loss of any programs, applications or data stored
on the Product when it has been sent for repair.
9. On UN Cells’ request the Customer shall provide
proof of the date of original purchase or
delivery of the Product or Accessory. Such
proof may be in the form of a legible,
unmodified and dated Certificate of Ownership,
or an invoice or a receipt from an authorised
retailer showing the date of purchase or
delivery, the Product’s IMEI and/or Limited
Edition number and the name and address of
the authorised retailer that sold the Product to
the Customer.
10. UN Cells shall bear the cost of returning the
Product after completion of repair under this
Limited Warranty to the location from which
the Customer handed over the product to UN
Cells.
11. This Limited Warranty shall not apply if:
a. the defect or damage was caused, or the
repair or replacement is required, as a result
of usage other than as described in the user
documentation, rough handling, abnormal
use or conditions, exposure to moisture,
dampness, extremes of temperature, a rapid
change in temperature, chemical agents, or
spillage of food or liquid, improper storage,
unauthorised modification or repair,
connection to unauthorised devices,
misuse, accident, alteration or any other
actions beyond the reasonable control of
UN Cells, including without limitation
damage caused by shipping, dropping the
Product, or deterioration of consumable
parts such as batteries which by their
nature have a limited lifespan.
b. the defect was caused as a result of
installation of third party software
products, applications or games, including,
but not limited to, internet or computer
viruses, Trojan horses, worms, bugs,
spiders, bots or other malicious software.
c. the product was damaged by short-
circuiting or leakage of the battery, or if
the seals of the battery enclosure were
damaged or tampered with, or if the
battery has been used in devices other than
that for which it has been specified.
d. the Product was damaged by external
causes such as dropping the phone, or
collision with an object, or fire, flooding,
earthquake, lightning, wind storm,
exposure to adverse thermal,
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