54 ULEAD BURN.NOW USER GUIDE
Q.
I am using an IDE burner drive enclosed in a USB 2.0 external
box. When I try to burn discs, the program does not respond for
a long time during the burning process.
A.
Problems in performance and stability may occur with some IDE
burners when they are externally connected to the computer
through a USB 2.0 or IEEE-1394 adapter box. If the program is
not responding during the burning process, try connecting the
burner drive internally (that is, directly to the IDE interface).
Q.
How do I check if a disc is compatible with my burner?
A.
Some burner drives, especially DVD burners, are selective with
certain CD/DVD media brands. When purchasing blank media
discs, check the disc's compatibility with your burner drive.
One way to check the read/write compatibility of a disc with the
burner is to select
Recorder: Disc Information
in Burn.Now. A
disc error, disc not readable, or disc type error message may be
displayed if the inserted disc is incompatible with your burner.
The following message may also indicate that your disc is
incompatible with the burner: "The program cannot perform the
task you selected using the current disc. Please check your disc
and try again." If you encounter any of these messages, try
using another media.
Q.
On Windows 2000 or XP, it only reads the first session of a multi-
session DVD.
A.
At the time of publication, on Windows 2000 (earlier than SP4)
or XP, only the first session can be read from a multi-session
DVD with more than 4GB data. Please install the latest patches
from Microsoft to update your Windows system.