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www.uktelco.co.uk  |  0844 822 1234

5

Voicemail

The first time you go to use your voicemail feature, you’ll 
need to set it up. Follow these steps:

1

2

1. 

First, you will need to press the voicemail button. 

[1] (Refer to image above) 

  

  

  

2. 

Second, you will need to press the button labelled “Connect”. 

[2] (Refer to image above)  

 

 

3. 

At this point it will ask you to enter your pass-code for the first time, by default it is “123456” then #, it will 
then ask you to change your pass-code to your own 6 digit pass-code and # (This will be asked for twice so 
it can confirm the pass-code).  

  

  

  

  

  

  

  

  

 

 

4.  It will then sound very much like your mobile phone voicemail set up.  

  

  

  

  

 

5. 

It will then ask you to record your name; this can be changed at a later time. (It will talk you through how 
to do that when you’re setting it up.)  

  

  

  

  

  

  

  

  

  

6. 

Your voicemail is now set-up for use, you can navigate around your voicemail following the options the 

automated message gives you.  

  

  

  

  

  

  

  

  

 

7. 

To access your Voicemail again, simply press the voicemail button 

[1]

, press “Connect” 

[2]

 and then enter 

your pass-code as it asks followed by #. From here you can follow the options.

Summary of Contents for Polycom VVX310

Page 1: ...www uktelco co uk 0844 822 1234 1 Your guide to Using your Polycom VVX310 phone www uktelco co uk 0844 822 1234 ...

Page 2: ...www uktelco co uk 0844 822 1234 2 Picking up calls 3 Transferring calls 4 Voicemail 5 Call forwarding 6 Do not disturb 7 Calls Received Calls Placed and Missed Calls 8 Contents ...

Page 3: ...the headset button 1 Refer to image above If you want to answer it hands free so they re talking out of the speaker you will need to press the speaker button 2 Refer to image above If another phone is ringing in the same pickup group you just need to press the button labelled Pickup to take the call after picking up the handset 3 Refer to image above There are multiple ways to pick up calls depend...

Page 4: ... dial in the number extension of the person you want to transfer to 3 You will then be put on a call to the person you want to transfer to who you can speak to without the caller hearing you the caller will still be listening to music 4 If the person you want to transfer to DOES want the call you simply have to put down your handset to put the caller through 5 However if they DON T want the call y...

Page 5: ...ge your pass code to your own 6 digit pass code and This will be asked for twice so it can confirm the pass code 4 It will then sound very much like your mobile phone voicemail set up 5 It will then ask you to record your name this can be changed at a later time It will talk you through how to do that when you re setting it up 6 Your voicemail is now set up for use you can navigate around your voi...

Page 6: ... 3 You ll then find yourself on another screen that says Always No Answer and Busy 4 Once you have selected the condition you want it to forward on click the button labelled Select 1 Refer to image above 5 Then you can enter the extension or number you want your calls to be forwarded to 6 Once entered you can then click the button labelled Enable 1 Refer to image above 7 To turn it off simply foll...

Page 7: ...callers to your voicemail messaging service If not configured the caller will hear a busy tone 1 2 1 First you will need to select More 1 Refer to image above 2 Then you will need to select DND 2 Refer to image above 3 To turn this off just simply repeat the two steps above ...

Page 8: ...want to see a list of the calls you ve received press the left navigational button 1 Refer to image above 2 If you want to see a list of the calls you ve placed press the right navigational button 2 Refer to image above 3 If you want to see a list of the calls you ve missed press the down navigational button 3 Refer to image above ...

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