UFO NOVA DMX, Product User Manual

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Problem Probable Cause(s) Remedy
illuminator dead,
LED indicator on PSU
not illuminated
Main supply o ff Check supply and reinstate
Loose mains plug Check plug
PSU faulty Replace PSU
Unit dead – LED
indicator on PSU illu ­
minated, LCD display
on illuminator not il ­
luminated
Loose DC plug Check plug
PSU faulty Check PSU output / replace PSU
illuminator faulty Replace illuminator
illuminator no light
output, but LCD
display on illumina ­
tor is illuminated
If programme Mode is set to “REMO”, illu ­
minator may have been switched o ff using
RF remote control
Switch array on using RF remote control
LED array/driver faulty Replace illuminator
RF remote controller
range reduced
Remote ba tt eries failing Replace ba tt eries as per User Guide
Another RF device causing interference Check for another RF device in same area
RF remote control needs rese tti ng Remove and reinsert ba tt eries as per User Guide
RF remote failing Replace remote
illuminator receiver failing Replace illuminator
illuminator won’t re ­
spond to RF
remote controller
illuminator not in Remote mode Check mode programming and set to “REMO”
Remote ba tt eries failed Replace ba tt eries as per User Guide
RF remote control needs rese tti ng Remove and reinsert ba tt eries as per User Guide
RF remote failed Replace remote
illuminator receiver failed Replace illuminator
Not responding to
DMX – no rota
ti ng
symbol on LCD
display
illuminator not in “DMX”mode Check mode programming and set to “DMX”
DMX address incorrectly set Change address on illuminator or DMX controller
No DMX signal from controller Check DMX controller for correct se tti ng
Wiring fault on DMX cables/connec ti ons Check cable connec ti ons and repair as necessary
DMX driver failure Replace illuminator
Not fully responding
to DMX – some but
not all colors con ­
trollable, no rota ti ng
symbol on LCD
display
illuminator address out of range – not 6
available channels on DMX controller
Change address on illuminator or DMX controller
to make 6 channels available
Not responding to
DMX – no light
output, rota ti ng
symbol on LCD
display
Incorrect address set on illuminator or
controller
Check addresses
No values set in DMX channel Check DMX controller channel values
Channel 6 value high (251 ­ 255) switching
o ff the array
Reduce channel 6 value to <251
LED array/driver failed Replace illuminator
Unit in Master mode
but twinkle wheel
not moving
Twinkle Motor switched o ff Check “TWNK” mode se tti ng
Internal component/motor failure Replace illuminator
Poor light output on
fi bre
Unit needs cleaning
Clean the LED lens with a dry cloth
Clean fi bre common end
Fibre port connector not plugged in
correctly
Ensure plugged in correctly and secured with
locking screw
TROUBLESHOOTING
NOVA USER GUIDE
14