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20
Troubleshooting
Problem
Possible cause
Solution
Soleplate is not
heating even
though iron is
turned on.
Connection problem
Check main power supply cable plug
and outlet.
Temperature control is in “min”
position
select adequate temperature
Iron does not
produce steam
Not enough water in tank
Fill water tank
Steam control is selected in non-
steam position.
Set steam control between positions
of minimum steam and maximum
steam.
Selected temperature is lower than
that specified to use with steam.
Select a higher temperature
Spray function does
not work
Not enough water in tank
Fill water tank
Steam jet and
vertical steam jet
function does not
work
Steam jet function was used very
frequently within a short period.
Put iron on horizontal position and
wait before using steam jet function.
Iron is not hot enough
Adjust to higher temperature to steam
ironing. Put iron in vertical position
and wait temperature indicator light
becomes fixed.
The iron is leaking
The temperature setting is too low
to produce steam.
The variable steam knob must be set
on
position until the iron is hot.
No proper closing of the descaling
system.
Actuate a few times the “clean” button
White streaks come
through the holes in
the soleplate
The soleplate has a build-up of
scale because it has not been self-
cleaned regularly.
Do the self-cleaning process.
Remember to do it at least every two
weeks.
This product complies with European Directive 2012/19/EU on electrical and electronic
devices, known as WEEE (Waste Electrical and Electronic Equipment), provides the legal
framework applicable in the European Union for the disposal and reuse of waste electronic
and electrical devices. Do not dispose of this product in the bin, instead going to the electrical
and electronic waste collection centre closest to your home.
We hope that you will be satisfied with this product.
EN
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