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Limited Warranty
Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the product(s)
furnished hereunder (the “Product(s)”) shall be free from defects in material
and workmanship for a period of one (1) year from the date of shipment by
UBIQUITI NETWORKS under normal use and operation. UBIQUITI NETWORKS’
sole and exclusive obligation and liability under the foregoing warranty shall
be for UBIQUITI NETWORKS, at its discretion, to repair or replace any Product
that fails to conform to the above warranty during the above warranty period.
The expense of removal and reinstallation of any Product is not included in this
warranty. The warranty period of any repaired or replaced Product shall not
extend beyond its original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I)
has been modified and/or altered, or an addition made thereto, except by
Ubiquiti Networks, or Ubiquiti Networks’ authorized representatives, or as
approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal physical,
electromagnetic or electrical stress, including lightning strikes, or
accident;
(V) has been damaged or impaired as a result of using third party firmware; or
(VI) has no original Ubiquiti MAC label, or is missing any other original Ubiquiti
label(s).
In addition, the above warranty shall apply only if: the product has been
properly installed and used at all times in accordance, and in all material
respects, with the applicable Product documentation; all Ethernet cabling runs
use CAT5 (or above), and for outdoor installations, shielded Ethernet cabling is
used, and for indoor installations, indoor cabling requirements are followed.
Returns
No Products will be accepted for replacement or repair without obtaining a
Return Materials Authorization (RMA) number from UBIQUITI NETWORKS during
the warranty period, and the Products being received at UBIQUITI NETWORKS’
facility freight prepaid in accordance with the RMA process of UBIQUITI
NETWORKS. Products returned without an RMA number will not be processed
and will be returned freight collect or subject to disposal. Information on the
RMA process and obtaining an RMA number can be found at:
www.ubnt.com/support/warranty.
