Ubiquiti Amplifi AFI-HD Troubleshooting Manual Download Page 6

Page: 6 / 6

Locate the AmpliFi app. Swipe up on the icon’s thumbnail to close the app.

4. Locate the AmpliFi app icon and tap it to re-open the app.
5. The app will reboot and reset itself; this fixes most issues.

If the issue persists, then perform a manual update of the AmpliFi app. Follow these steps:

1. Locate your App Store application and tap it.
2. Tap

Updates

3. Locate the AmpliFi app and select

Update

4. Wait for the update to finish, and then reopen the AmpliFi app.

Summary of Contents for Amplifi AFI-HD

Page 1: ...w do I reset my router to the factory default settings Use the AmpliFi app on your smartphone or tablet device to perform the following steps 1 Open the AmpliFi app 2 Tap the picture of the AmpliFi ro...

Page 2: ...ly reset each device to the factory defaults Use a straightened paperclip or similar object to press the Reset button located on the bottom of AmpliFi for 3 seconds or until the screen shows rebooting...

Page 3: ...sue Make sure that the face of the Mesh point is directed towards the base router Unplug the mesh point and move it to an outlet that is physically closer to the base router Reboot the base router Fac...

Page 4: ...uter 5 Wait one more minute and then connect power to the modem 6 If there is no Internet connection contact your ISP Internet Service Provider to find out if there are any outages on their end or if...

Page 5: ...accessed when either connected to the local AmpliFi network or via remote access if enabled 5 Once connected if the AmpliFi app says unable to locate device tap the top left drop down menu and select...

Page 6: ...the app 5 The app will reboot and reset itself this fixes most issues If the issue persists then perform a manual update of the AmpliFi app Follow these steps 1 Locate your App Store application and t...