Ubee Interactive
Troubleshooting the Installation
Ubee UBC1303AB00 Advanced Wireless Voice Gateway Subscriber User Guide • June 2017
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When prompted, enter the network key, also called the pre-shared key (PSK). This
is a unique key for each device. The pre-shared key for the UBC1303AB00 is a
randomly generated string, 10 characters in length. It can be found on the device
label and on the WLAN Security screen. Refer to
.
Pre-shared key example:
Nt5J52GmUW
If using WPS, enter the WPS personal identification number (PIN). The WPS PIN
is a randomly-generated number. Refer to
Using the WPS Option on page 50
.
Default Security and Encryption Methods:
WPA2-PSK with AES encryption.
3. Confirm connectivity by opening a Web browser and going to any Web site
(for example,
http://www.wikipedia.org
) or access the Web interface for the
UBC1303AB00.
The Web interface allows you to customize the configurations and capabilities for the
device. For a full explanation of all Web interface functions, refer to
If you have wireless issues or questions, refer to
Deploying and Troubleshooting the
.
2.2.3
Connecting a Telephone Line
You can connect up to two telephone lines to the UBC1303AB00 to use the telephone
(voice) features.
Voice service must be enabled by your service provider. Voice service requires additional
steps for the service provider including canceling the previous telephone provider service,
porting the telephone number, and other tasks to minimize downtime during the transition.
To connect a telephone line:
1. Connect an analog telephone to the TEL 1 or TEL 2 jack on the back panel of the
UBC1303AB00 using an RJ11 telephone cable (not included in product packaging).
Connect the other end to the telephone.
2. Pick up the telephone line and listen for a dial tone.
3. Make a phone call and/or have someone call you to verify a successful connection.
2.3
Troubleshooting the Installation
Use the following tips to troubleshoot the installation.
None of the LEDs are on when I power on the UBC1303AB00.
