Warranty Registration Form
Customer Information:
Date Purchased:
Purchase From (company name):
Model:
Serial Number:
First Name:
Last Name:
Daytime Phone:
E-mail:
Shipping Address:
City:
State:
Zip Code:
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Mail Registration Form to:
Uaccess LLC
Attn: Registration Dept
1904 University Business Drive, Ste. 304
McKinney, TX 75071
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Warranty and RMA Guidelines
Receiving Your Order
1. Upon receipt of your new merchandise, please inspect carefully as to the contents and condition. All claims for damaged or missing items MUST be
reported to Uaccess LLC within five (5) business days upon receipt of merchandise. In the event your package arrives damaged, it is the responsibility of the
customer to contact the carrier to inspect the package to assure full refund/replacement. All packaging MUST be retained until the problem has been resolved.
2. Carefully unpack and inspect all merchandise. Please DO NOT damage the manufacturer's packaging. DO NOT throw away any material included with the
package until you are absolutely certain the product has not been damaged. We cannot accept merchandise for return incomplete or damaged, or missing packing
material.
3. Retain your Invoice. Read all instruction manuals BEFORE testing your equipment.
4. Uaccess accepts neither responsibility nor liability for any consequential or incidental damages resulting from the installation or operation of any merchandise
purchased from us.
Return/Exchange Policy
NO RETURNS WILL BE ACCEPTED WITHOUT R.M.A# (Return Merchandise Authorization Number
)
You can return or exchange, excluding any shipping and handling charge, within a period of thirty (30) days for lock merchandise and fourteen (14) days for
accessories, if you are not satisfied with the products. If defective, items may be exchanged for the same model only. Special Order items are not returnable. We
will not accept any returns or exchanges on Batteries, Memory Chips, User Keys or any other consumable products.
Uaccess LLC basically does not take or make ADVANCE SHIP or CROSS SHIP arrangements unless otherwise preapproved by authorization within 1 year of
purchase.
Prior to returning any item, YOU MUST call Customer Service for pre-approval RMA number. All merchandise purchased from Uaccess LLC is sold in its
original factory packaging with all contents as supplied by us. Items can be returned only if in original packaging, same new condition as sold with
literature/instructions. Place the manufacturer's box into a shipping box. Please do not put any stickers or labels on the original manufacturer's packaging.
Please ship the items back to us with freight prepaid. We are not responsible for lost or damaged packages returning to us.
Attach a copy of original invoice with freight pre-paid for Warranty / RMA service.
If any of the above conditions are not met, Uaccess LLC reserves the right to either refuse the return or to charge a restocking fee for not less than 15%.
Warranties
Most items sold by us are covered by a manufacturer's one-year parts / labor warranty from the purchase date.
Technical Assistance Hotline: 972-820-6450
As part of our continuing commitment to all our customers, Uaccess LLC 's sales and technical support associates can guide you in determining what products
best solve your situations. With their combined experience, we're confident that our support staff have the background and talent to help you narrow your choices
to the precise items that best suit your particular requirement.
WARRANTY DOES NOT INCLUDE TRAVEL CHARGES, OR ANY OTHER COSTS INCURRED FOR FIELD ACTIONS SUCH AS REPAIR,
REMOVAL, INSTALLATION, SERVICING, DIAGNOSING OR HANDLING OF EITHER DEFECTIVE PARTS OR REPLACEMENT PARTS. THE
MANUFACTURER'S WARRANTY APPLIES ONLY TO LOCKS RETURNED TO US FOR REPAIR.
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Summary of Contents for Eternity EDC700 Series
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