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USER GUIDE

 Troubleshooting 2

u-line.com

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • 

SERVICE

CHECKING PRODUCT TEMPERATURE

To check the actual product temperature in the 
unit:

1. Partially fill a plastic (nonbreakable) bottle with water. 

2. Insert an accurate thermometer. 

3. Tighten the bottle cap securely.

4. Place the bottle in the desired area for 24 hours. 

5. Avoid opening the unit during the testing period. 

6. After 24 hours, check the temperature of the water. If 

required, adjust the temperature control in a small 
increment (see CONTROL OPERATION). 

Causes which affect the internal temperatures of 
the cabinet include:

• Temperature setting.

• Ambient temperature where installed.

• Installation in direct sunlight or near a heat source.

• The number of door/drawer openings and the time the 

door/drawer is open.

• The time the internal light is illuminated. (This mainly 

affects product on the top rack or shelf.)

• Obstruction of front grille or condenser.

Product is Not 

Cold Enough.

Air temperature does not indicate product 

temperature. See CHECKING PRODUCT 

TEMPERATURE below.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive 

ambient temperatures or in direct sunlight.
Ensure the door is closing and sealing 

properly.
Ensure the interior light has not remained on 

too long.
Ensure nothing is blocking the front grille, 

found at the bottom of the unit.
Ensure the condenser coil is clean and free of 

any dirt or lint build-up.

Problem

Possible Cause and Remedy

26

Summary of Contents for UOCR115

Page 1: ...USER GUIDE SERVICE MANUAL Outdoor Collection UOCR115 15 Crescent Ice Maker ...

Page 2: ...llation Water Hookup Anti Tip Bracket General Installation Grille Installation Door Swing Door Adjust Maintenance Cleaning Cleaning Condenser Operating Instructions First Use Ice Airflow and Product Loading Service Troubleshooting Product Liability Warranty Claims Parts Ordering Replacement Parts System Diagnosis Guide Compressor Specifications Troubleshooting Extended Defrost Replace Ice Maker Wa...

Page 3: ... over two decades and is proud to have the opportunity to ship to you PRODUCT INFORMATION Looking for additional information on your product User Guides Spec Sheets CAD Drawings Compliance Documentation and Product Warranty information are all available for reference and download at u line com PROPERTY DAMAGE INJURY CONCERNS In the unlikely event property damage or personal injury is suspected rel...

Page 4: ...safety statement will result in severe personal injury or death Warning means that failure to follow this safety statement could result in serious personal injury or death Caution means that failure to follow this safety statement may result in minor or moderate personal injury property or equipment damage CALIFORNIA PROPOSITION 65 This product contains chemicals known to the state of California t...

Page 5: ...in place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulations regarding the disposal and recycling of refrigeration appliances and follow these steps completely 1 Remove all consumable contents from the unit 2 Unplug the electrical cord from its socket 3 Remove the door s drawer s DANGER 5 ...

Page 6: ... or reduce ice production on applicable models For best performance keep the unit out of direct sunlight and away from heat generating equipment In climates where high humidity and dew points are present condensation may appear on outside surfaces This is considered normal The condensation will evaporate when the humidity drops CAUTION Damages caused by ambient temperatures of 40 F 4 C or below ar...

Page 7: ...the unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded three prong polarized receptacle that has been placed by a qualified electrician The unit requires a grounded and polarized 115 VAC 60 Hz 15A power supply normal household current An individual properly grounded branch circuit or circuit break...

Page 8: ... in the rear CAUTION Unit can NOT be installed behind a closed cabinet door CUTOUT DIMENSIONS 15 cutout width sufficient if door protrudes beyond adjacent cabinetry PRODUCT DIMENSIONS REAR 24 610 mm 1 1 2 38 mm 15 1 4 387 mm 34 1 4 870 mm to 35 889 mm Preferred location for electrical outlet is in adjacent cabinet 7 178 mm 5 8 16 mm 14 15 16 379 mm 3 9 16 91 mm 28 711 mm 34 1 8 to 35 1 8 867 mm to...

Page 9: ...ced according to each unit s electrical specifications requirements Side by Side Installation with Bracket 1 Slide both units out so screws on top of units are easily accessible 2 Remove screws as shown below 3 Place bracket over holes and attach to unit with two screws removed in step 2 using a T 25 Torx driver Tighten screws fully 4 Gently push units into position Be careful not to entangle the ...

Page 10: ...The water line should be looped into 2 coils This will allow the unit to be removed for cleaning and servicing Make certain that the tubing is not pinched or damaged during installation WARNING Connect to potable water supply only CAUTION Do not use any plastic water supply line The line is under pressure at all times Plastic may crack or rupture with age and cause damage to your home Do not use t...

Page 11: ... filler feature in bushing with flat screwdriver 5 Thread water line through back panel hole with bushing 6 Locate water valve inlet and connect to valve 7 Turn on water supply and check for leaks 8 Reinstall back panel 9 Install retaining clip Remove ZLWK ɠDW screwdriver 11 ...

Page 12: ...over holes and attach to unit with two screws removed in step 2 using a T 25 Torx driver Tighten screws fully 4 Gently push unit into position Be careful not to entangle the electrical cord or water line if applicable 5 Check to be sure the unit is level from front to back and side to side Make any necessary adjustments The unit s top surface should be approximately 1 8 3 mm below the countertop 6...

Page 13: ...an opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be gently tipped into the opening Readjust the front legs to level the unit after it is correctly positioned in the opening INSTALLATION 1 Plug in the power electrical cord 2 Gently push the unit into position Be careful not to entangle the cord or water and drain lines if applicable 3...

Page 14: ... the unit the grille must be installed Removing the grille 1 Disconnect power to the unit 2 Remove three screws 1 3 Slide grille 2 away from bottom hinge and remove grille from unit Installing the grille 1 Align notch 3 in grille with center screw on bottom hinge and slide grille behind hinge 2 Use two screws to secure grille to cabinet 3 Reconnect power to the unit 2 3 1 14 ...

Page 15: ...ing Units have a zero clearance for the door to open 90 when installed adjacent to cabinets Stainless Steel models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wall Wall 90 Door Swing 2 1 8 Min 54 mm 15 ...

Page 16: ...e door To align and adjust the door 1 Gently pry off hinge cover from top of unit 2 Loosen do not remove top and bottom hinge screws using a Torx T 25 screwdriver on the top and a 1 4 socket on the bottom 3 Align door squarely with cabinet 4 Make sure gasket is firmly in contact with cabinet all the way around the door no gaps 5 Tighten bottom hinge screws 6 Tighten top hinge screws and replace hi...

Page 17: ...tall bottom hinge Install two or three screws depending on model Replace nuts if used Prepare door for reinstallation 1 Remove gasket 2 Rotate gasket 180o and press firmly into the gasket channel starting at the corners 3 Rotate door 180o to reverse Install top hinge and door 1 Remove pivot screw from hinge flip hinge over and install the pivot screw in the same hole from the opposite surface 2 Ro...

Page 18: ... U Line recommends discarding the ice produced during the first two to three hours of operation to avoid possible dirt or scale that may dislodge from the water line To turn the unit on or off Press the rocker switch located inside the door on the front panel or behind the grille OFF ON 18 ...

Page 19: ... s operation You may hear the compressor or fan motor the water valve or ice dropping into the ice bucket CAUTION NEVER use an ice pick knife or other sharp instrument to separate cubes Shake the ice bucket instead During periods of limited use or high ambient temperatures it is common for cubes to fuse together Gently shake the bucket to break apart cubes If not using the ice maker regularly empt...

Page 20: ...of an adjustment to the screw can cause the water to overflow the ice maker and can cause property damage 3 Turn the adjusting screw toward the minus sign clockwise for smaller cubes or toward the plus sign counterclockwise for larger cubes 4 Install the ice maker assembly cover ADJUSTING ICE HARVEST 1 Remove the front grille see GRILLE PLINTH INSTALLATION 2 Using a flat tip screwdriver turn the a...

Page 21: ... u line com Airflow and Product Loading NOTICE The unit requires proper airflow to perform at its highest efficiency Do not block the front grille at any time or the unit will not perform as expected Do not install the unit behind a door 21 ...

Page 22: ... non chlorine glass cleaner Do not use cleaners not specifically intended for stainless steel on stainless surfaces this includes glass tile and counter cleaners If any surface discoloring or rusting appears clean it quickly with Bon Ami or Barkeepers Friend Cleanser and a nonabrasive cloth Always clean with the grain Always finish with Claire Stainless Steel Polish and Cleaner or comparable produ...

Page 23: ...d discard ice 3 Place towel or other absorbent material on bottom of ice bin 4 Fill the ice bucket half full with warm not hot water This will help the unit defrost faster 5 Place the ice bucket back into the unit on top of the towel or other absorbent material 6 Prop the door in an open position 2 in 50 mm minimum 7 After about 1 hour remove the ice bin and discard water 8 Allow the frost to melt...

Page 24: ...nt cleaning may be necessary WARNING Disconnect electric power to the unit before cleaning the condenser WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged NOTICE DO NOT use any type of cleaner on the condenser unit 1 Remove the grille See GRILLE INSTALLATION 2 Clean the condenser coil using a using a soft brush with a combing action or vacuum cleaner Do...

Page 25: ...dency to reflect normal appliance operating noises Listed below are common refrigeration components with a brief description of the normal operating sounds they make NOTE Your product may not contain all the components listed Compressor The compressor makes a hum or pulsing sound that may be heard when it operates Evaporator Refrigerant flowing through an evaporator may sound like boiling liquid C...

Page 26: ... setting Ambient temperature where installed Installation in direct sunlight or near a heat source The number of door drawer openings and the time the door drawer is open The time the internal light is illuminated This mainly affects product on the top rack or shelf Obstruction of front grille or condenser Product is Not Cold Enough Air temperature does not indicate product temperature See CHECKIN...

Page 27: ...ized to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial number of the unit it was removed from the date and the servicer who removed the part If the service technician determines the damage is the result of installation issues water connection drain etc the consumer would be notified and the is...

Page 28: ...ting for warranty labor Units must be registered prior to warranty submittal Customers may register at www U Line com A proof of purchase is required We also accept the following information to update warranty New construction occupancy documents Closing paperwork Final billing Remodel Warranty parts will be shipped at no charge after U Line confirms warranty status Please provide the model serial...

Page 29: ...NOB 80 54382 00 10 DOOR ASSEMBLY 80 54055 00 11 DRIER 80 54055 00 12 EVAP CABINET ASSEMBLY 80 54397 00 13 FACEPLATE 115V 80 54523 00 14 FRONT PANEL 80 55472 00 15 GASKET DOOR 80 55388 00 16 GRILLE 80 55406 00 17 HINGE ASSEMBLY 80 55433 00 18 HINGE COVER 80 55499 00 19 ICE BUCKET 80 54386 00 20 ICE MAKER ASSEMBLY 80 54372 00 21 LEG LEVELERS 4 80 54019 00 22 POWER CORD 80 54380 00 23 ROCKER SWITCH 8...

Page 30: ...provide the model serial number part number and part description Some parts will require color or voltage information If U Line requires the return of original parts we will inform you when the parts order is taken This requirement will be noted on your packing list A prepaid shipping label will be emailed to you Please enclose a copy of the parts packing list and be sure the model and serial numb...

Page 31: ...perature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near room temperature Very hot Top passes warm Lower passes cool near room temperature due to liquid Room temperature cool or colder Extremely cold near inlet Outlet below room temperature backing up Lower than normal Complete Restriction In de...

Page 32: ...static wrist strap that is grounded to an electrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components To measure the start winding resistance measure across the C and S pins To measure the run winding resistance measure across the C and R pins Also check S to R and you should get the sum of the run and start windings To ensure the windings are not shorted...

Page 33: ...e bin switch Bin arm binding Lubricate bin arm pivot points or loosen bin arm lever screw Water will not stop filling Water switch inoperable closed Replace water switch Solenoid valve inoperable Replace solenoid valve Stalled ice maker motor Replace motor Temperature control inoperable Ice maker is in continuous harvest cycle contacts 1 2 closed Replace temperature control Ejector blades will not...

Page 34: ...not in drain pan Position drain line in drain pan Crack in water line Replace water line Water leak inside unit Ice maker assembly fill cup obstructed Remove obstruction Fill ice cup and fill tube out of alignment Align fill tube and fill cup Water level too high Adjust water level Defrost drain plugged Frost Free units only Ice in drain trough Frost Free units only see below Excessive frost build...

Page 35: ...Control Failure Water Adjustment Bin Switch Failure NO NO EVERYWHERE INTERMITTENT AT 3 00 YES NO AT 12 00 DOES THE UNIT HARVEST ICE IF THE EJECTOR BLADES ARE MOVED BY HAND OR WITH A WRENCH WHERE DO THE EJECTOR BLADES STOP Mold Heater Failure Solenoid Valve Failure Ice Motor Failure Hold Switch Failure Limit Switch Failure Binding Cam Ejector Water Switch Failure IS THERE VOLTAGE AT THE SOLENOID VA...

Page 36: ...nser Power to the condenser fan Figure 1 Freeze Cycle SWITCH LIMIT orange black black black MOTOR MAKER ICE MOLD HEATER WATER SWITCH FILL C NC MOTOR FAN LOAD OVER black RELAY START COMP SWITCH OFF ON black black blue black CONTROL TEMP NC black orange 3 yellow 2 orange SWITCH BIN red NO 1 C NO brown black white C SWITCH HOLD VALVE WATER ground UL183 4 36 ...

Page 37: ...the ice maker motor If bin arm is up the ice maker will not harvest Figure 2 Harvest 1 Cycle Hold Switch in Normal Position SWITCH LIMIT orange black black black MOTOR MAKER ICE MOLD HEATER WATER SWITCH FILL C NC MOTOR FAN LOAD OVER black RELAY START COMP SWITCH OFF ON black black blue black CONTROL TEMP NC black orange 3 yellow 2 orange SWITCH BIN red NO 1 C NO brown black white C SWITCH HOLD VAL...

Page 38: ...s stall on ice and ice maker motor pulsates until mold heater warms and ice releases Figure 3 Harvest 2 Cycle Hold Switch in Switched Position SWITCH LIMIT orange black black black MOTOR MAKER ICE MOLD HEATER WATER SWITCH FILL C NC MOTOR FAN LOAD OVER black RELAY START COMP SWITCH OFF ON black black blue black CONTROL TEMP NC black orange 3 yellow 2 orange SWITCH BIN red NO 1 C NO brown black whit...

Page 39: ...bucket and stop at 12 00 position Temperature control terminals 2 and 3 have closed during harvest cycle Next freeze cycle begins with power to the compressor and condenser fan SWITCH LIMIT orange black black black MOTOR MAKER ICE MOLD HEATER WATER SWITCH FILL C NC MOTOR FAN LOAD OVER black RELAY START COMP SWITCH OFF ON black black blue black CONTROL TEMP NC black orange 3 yellow 2 orange SWITCH ...

Page 40: ... the 2 3 contacts open stopping the compressor and the 2 1 contacts are closed starting the ice maker motor The 2 3 contacts close 2 1 contacts open before the end of the ice harvest cycle The hold switch prevents power going back to the compressor This prepares the control for the next cycle Figure 5 Temperature Controls Manual Defrost Ice Makers YELLOW WIRE CONNECTION RED WIRE CONNECTION BLUE BL...

Page 41: ...ature 83 F The function of this switch is to open in the event of an overheating condition This bi metal thermostat is normally closed and does not initiate the ice harvest cycle The ice harvest cycle is initiated by a double throw single pole temperature located remotely from the ice maker assembly Figure 6 Limit Switch 28 12 3 00 183 10 41 ...

Page 42: ...e the ejector blade to the 3 o clock position by turning the 5 16 hex head on the small brass gear counterclockwise 4 7 Remove three screws from wall of freezer housing 5 8 Remove ice maker assembly 9 Place new ice maker assembly into position and secure with three screws 5 10 Reconnect wire harness at plug 11 Insert control capillary tube into ice maker sensing tube 12 Insert water inlet tube 13 ...

Page 43: ...f fresh alumilastic to heater side of new ice maker 12 Replace parts in reverse order of removal 13 Reconnect all wires 14 Insert capillary tube into ice maker sensing tube 15 Insert water inlet tube 16 Apply permagum to all exit holes Mount back panel 17 Mount the back panel 18 Plug in unit and test 220 Volt Conversion List All models listed in this manual are equipped to run on 110 115 volt This...

Page 44: ...rost unit remove ice bucket Turn unit off Use toweling inside to absorb water as it melts down This will help prevent water from getting onto customer s floor The defrost duration is dependent upon usage or climate Typically defrosting is needed approximately every 6 weeks 44 ...

Page 45: ... maker wire harness at plug 3 Disconnect thermistor plug 4 Remove water inlet tube 5 Remove front cover 6 Advance ejector blade to the 3 o clock position by turning the 5 16 hex head on the small brass gear counterclockwise 7 Remove three screws from wall of freezer housing 8 Remove ice maker assembly INSTALL ICE MAKER 1 If ice maker sits on evaporator as shown be sure to apply the included Alumil...

Page 46: ...od or other natural disasters The product must be installed operated and maintained in accordance with your product s User Guide The remedies described above for each warranty are the only ones that U Line will provide either under these warranties or under any warranty arising by operation of law U Line will not be responsible for any consequential or incidental damages arising from the breach of...

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