background image

USER GUIDE

 Troubleshooting 2

u-line.com

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • 

SERVICE

CHECKING PRODUCT TEMPERATURE

To check the actual product temperature in the 
unit:

1. Partially fill a plastic (nonbreakable) bottle with water. 

2. Insert an accurate thermometer. 

3. Tighten the bottle cap securely.

4. Place the bottle in the desired area for 24 hours. 

5. Avoid opening the unit during the testing period. 

6. After 24 hours, check the temperature of the water. If 

required, adjust the temperature control in a small 
increment (see CONTROL OPERATION). 

Causes which affect the internal temperatures of 
the cabinet include:

• Temperature setting.

• Ambient temperature where installed.

• Installation in direct sunlight or near a heat source.

• The number of door openings and the time the door is 

open.

• The time the internal light is illuminated. (This mainly 

affects product on the top rack or shelf.) 

Digital Display 

Shows 1-16 or 99

A factory test mode may be enabled. Adjust 

the temperature to 99 and press the LIGHT 

icon.

Product Is 

Freezing.

Because product in contact with the rear 

wall may freeze, ensure no product is 

touching the rear wall. 
Adjust the temperature to a warmer set 

point.

Product Is Not 

Cold Enough.

Air temperature does not indicate product 

temperature. See CHECKING PRODUCT 

TEMPERATURE below.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive 

ambient temperatures or in direct sunlight.
Ensure the door is closing and sealing 

properly.
Ensure the interior light has not remained 

on too long.
Ensure nothing is blocking the front grille, 

found at the bottom of the unit.
Ensure the condenser coil is clean and free 

of any dirt or lint build-up.

Problem

Possible Cause and Remedy

Summary of Contents for U-ADA24R13B

Page 1: ...USER GUIDE SERVICE MANUAL SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE ADA Series ADA24R 24 Solid Door Refrigerator RIGHT PRODUCT RIGHT PLACE RIGHT TEMPERATURE SINCE 1962 ...

Page 2: ...Installation Grille Plinth Installation Door Swing Door Stop Door Adjust Operating Instructions First Use Control Operation Sabbath Mode Airflow and Product Loading Interior Shelves Maintenance Cleaning Cleaning Condenser Extended Non Use Service Troubleshooting Warranty Service Extended Wire Diagram Product Liability Warranty Claims Parts Ordering Replacement Parts System Diagnosis Guide Compress...

Page 3: ...o decades and is proud to have the opportunity to ship to you PRODUCT INFORMATION Looking for additional information on your product User Guides Spec Sheets CAD Drawings Compliance Documentation and Product Warranty information are all available for reference and download at u line com PROPERTY DAMAGE INJURY CONCERNS In the unlikely event property damage or personal injury is suspected related to ...

Page 4: ...isted throughout this guide SAFETY ALERT DEFINITIONS Throughout this guide are safety items labeled with a Danger Warning or Caution based on the risk type DANGER Danger means that failure to follow this safety statement will result in severe personal injury or death WARNING Warning means that failure to follow this safety statement could result in serious personal injury or death CAUTION Caution ...

Page 5: ... freezer take off the doors and leave shelves in place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulations regarding the disposal and recycling of refrigeration appliances and follow these steps completely 1 Remove all consumable contents from the unit 2 Unplug the electrical cord from its socket 3 Re...

Page 6: ... F 10 C and 100 F 38 C Higher ambient temperatures may reduce the unit s ability to reach low temperatures and or reduce ice production on applicable models For best performance keep the unit out of direct sunlight and away from heat generating equipment In climates where high humidity and dew points are present condensation may appear on outside surfaces This is considered normal The condensation...

Page 7: ...r use an extension cord to connect power to the unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded three prong polarized receptacle that has been placed by a qualified electrician The unit requires a grounded and polarized 115 VAC 60 Hz 15A power supply normal household current An individual prope...

Page 8: ...tallation When built in your unit does not require additional air space for top sides or rear However the front grille must NOT be obstructed and clearance is required for an electrical connection in the rear CAUTION Unit can NOT be installed behind a closed cabinet door CUTOUT DIMENSIONS 4 102 mm 7 178 mm 24 610 mm 24 1 4 616 mm 32 813 mm to 33 838 mm Preferred location for electrical outlet is i...

Page 9: ...SER GUIDE Product Dimensions 1 u line com SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Product Dimensions 23 1 4 591 mm 32 to 33 813 mm 838 mm 24 610 mm Not Including Handle ...

Page 10: ...erly grounded electrical receptacles placed according to each unit s electrical specifications requirements Side by Side Installation with Bracket 1 Slide both units out so screws on top of units are easily accessible 2 Remove screws as shown below 3 Place bracket over holes and attach to unit with two screws removed in step 2 using a T 25 Torx driver Tighten screws fully 4 Gently push units into ...

Page 11: ...15 models only have three screws but same screws are used in both applications 3 Place bracket part 14154 over holes and attach to unit with two screws removed in step 2 using a T 25 Torx driver Tighten screws fully 4 Gently push unit into position Be careful not to entangle the electrical cord or water line if applicable 5 Check to be sure the unit is level from front to back and side to side Mak...

Page 12: ...g adjust the rear legs to achieve a total unit rear height of 1 8 3 mm less than the opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be gently tipped into the opening Readjust the front legs to level the unit after it is correctly positioned in the opening INSTALLATION 1 Plug in the power electrical cord 2 Gently push the unit into pos...

Page 13: ...g the unit the grille plinth strip base fascia must be installed WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged Removing the grille 1 Disconnect power to the unit 2 Loosen the two screws 1 Some models may have only one screw in the center 3 Remove grille 2 and grille cap from unit Installing the grille 1 Align cabinet and grille holes and secure but ...

Page 14: ...led adjacent to cabinets Stainless Steel and black and white models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wall Integrated models require 1 4 6 mm clearance if installed next to a wall Allow for additional space for any knobs or pulls installed on the integrated panel frame Wall Wall 90 Door Swing 90 Door Swing 2 1 8 Min 54 mm 1 4 Min 6 mm ...

Page 15: ...ting conditions It is not designed for excessive force Do not use the door to move the unit in out of the cutout during installation If your unit is already undercounter it might need to be moved out forward to access the hinge 1 Locate the threaded pin 2 With the door between 0 closed and 90 and using a 3 32 hex driver install the threaded pin through the hinge 3 On 24 models a second pin is incl...

Page 16: ...he door TO ALIGN AND ADJUST THE DOOR Remove grille Remove the grille see GRILLE PLINTH INSTALLATION section of this guide 1 Loosen do not remove top and bottom hinge screws 2 Align door squarely with cabinet 3 Make sure gasket is firmly in contact with cabinet all the way around the door no gaps 4 Tighten bottom hinge screws 5 Tighten top hinge screws REVERSING THE DOOR Location of the unit may ma...

Page 17: ...repare door for reinstallation 1 Remove gasket This will reveal mounting holes for the magnet assembly 2 Remove plunger bracket from door with T 10 TORX driver Be sure to only remove the two screws holding the assembly to the door Reinstall on the opposite end of the door 3 Rotate gasket 180 aligning notch with magnet assembly and pressing firmly into the gasket channel starting at the corners 4 R...

Page 18: ... at the factory Initial startup requires no adjustments NOTICE U Line recommends allowing the unit to run overnight before loading with product When plugged in the unit will begin operating under the factory default settings If the unit was turned off during installation simply press and the unit will immediately switch on To turn the unit off press ...

Page 19: ...TROL FUNCTION GUIDE FUNCTION COMMAND DISPLAY OPTIONS ON OFF Press and release Unit will immediately turn ON or OFF Toggle lights Press and release to leave interior light on for 3 hours Glass door wine and beverage centers only Adjust refrigerator set point Press and release When the F or C in the display is flashing press to adjust the set point temperature View temperature in unit Press together...

Page 20: ...ntain internal temperatures and set points View a full list of Star K certified U Line units at www star k org To enable Sabbath Mode 1 Press 4 and hold for ten seconds and release the F C symbol will flash briefly at the end of the ten second period 2 The interior light and control display 3 will go dark until user resets mode 3 NOTE Although the display will not be visible the temperature contro...

Page 21: ...t perform as expected When loading your unit leave space between the internal fans or vents and product loaded Anything blocking the required airflow circulation will result in uneven temperature distribution in the cabinet and can also freeze product Do not install the unit behind a door When properly loaded your U Line unit will store up to 140 12 oz 330 ml cans or 70 12 oz 330 ml bottles For op...

Page 22: ...the hump on the right hand side 3 Tilt up right hand edge of shelf 2 4 Remove shelf from unit by pulling out 3 Insert the shelves as follows 1 To move to a different position in the unit insert shelf at an angle approximately 15 20 over the rib in the side of the unit where you want to place the shelf The shelf must be started into the unit at an angle to clear the door 2 Continue to slide the she...

Page 23: ...lass tile and counter cleaners If any surface discoloring or rusting appears clean it quickly with Bon Ami or Barkeepers Friend Cleanser and a nonabrasive cloth Always clean with the grain Always finish with Claire Stainless Steel Polish and Cleaner or comparable product to prevent further problems Using abrasive pads such as Scotchbrite will cause the graining in the stainless steel to become blu...

Page 24: ...rsonal injury and damage to the inner lining NOTICE The drain pan was not designed to capture the water created when manually defrosting To prevent water from overflowing the drain pan place towels or other absorbent materials over the interior drain trough under the evaporator before defrosting To defrost 1 Disconnect power to the unit 2 Remove all products from the interior 3 Prop the door in an...

Page 25: ...mental conditions more or less frequent cleaning may be necessary WARNING Disconnect electric power to the unit before cleaning the condenser WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged NOTICE DO NOT use any type of cleaner on the condenser unit 1 Remove the grill See GRILLE PLINTH INSTALLATION 2 Clean the condenser coil using a using a soft brush...

Page 26: ...nit is returned to service 3 If ice is on the evaporator allow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 The door must remain open to prevent formation of mold and mildew Open door a minimum of 2 50 mm to provide the necessary ventilation WINTERIZATION If the unit will be exposed to temperatures of 40 F 5 C or less the steps ab...

Page 27: ...ts listed Compressor The compressor makes a hum or pulsing sound that may be heard when it operates Evaporator Refrigerant flowing through an evaporator may sound like boiling liquid Condenser Fan Air moving through a condenser may be heard Automatic Defrost Drain Pan Water may be heard dripping or running into the drain pan when the unit is in the defrost cycle TROUBLESHOOTING GUIDE DANGER ELECTR...

Page 28: ...or openings and the time the door is open The time the internal light is illuminated This mainly affects product on the top rack or shelf Digital Display Shows 1 16 or 99 A factory test mode may be enabled Adjust the temperature to 99 and press the LIGHT icon Product Is Freezing Because product in contact with the rear wall may freeze ensure no product is touching the rear wall Adjust the temperat...

Page 29: ...rranty arising by operation of law U Line will not be responsible for any consequential or incidental damages arising from the breach of these warranties or any other warranty whether express implied or statutory Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you These warranties give you specific le...

Page 30: ... PLUG 220 240 VOLT PLUG OVERLOAD NEUTRAL WHITE 115v DARK BLUE 220 240v TO COMPRESSOR NEUTRAL WHITE 115v DARK BLUE 220 240v BLUE 115V LIGHT BLUE 220V 240V TO COMPRESSOR 1 10 CONTROL BOARD ZONE TEMP FUSE 16 8 9 1 6 1 10 5 EVAP TEMP L T DOOR SWITCH AMBIENT TEMP R B LIGHT L T LIGHT COND FAN EVAP TEMP R B DOOR SWITCH CAP P R O G R A M I N G T O D I S P L A Y OPEN A N T E N N A J9 J10 HOT LIGHT BLUE OVE...

Page 31: ...ement of a part the servicer is authorized to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial number of the unit it was removed from the date and the servicer who removed the part If the service technician determines the damage is the result of installation issues water connection drain etc the...

Page 32: ... dashes 12 represents the production month In most cases warranty status can be verified by the production date information within the serial number Alternatively a Proof of Purchase or equivalent may submitted with the warranty claim to document warranty status We also accept the following information to verify warranty status New Construction Occupancy Documents Closing Paperwork Final Billing R...

Page 33: ...ws 80 54320 00 15 Evaporator cover 80 54319 00 16 Evaporator fan 80 54321 00 17 Grille w screws 80 54325 00 18 Handle w logo 80 54214 00 19 Hinges 2 w screws 80 54208 00 20 Keys babylock 80 54330 00 21 LED light strip and cover assy 80 54000 00 22 Leg Levelers 4 80 54201 00 23 Main board no case or wires 80 54008 00 24 Packaging 80 54209 00 25 Power cord 80 54171 00 26 Reed switch assembly 80 5413...

Page 34: ...arts will be shipped at no charge after U Line confirms warranty status Please provide the model serial number part number and part description Some parts will require color or voltage information If U Line requires the return of original parts we will inform you when the parts order is taken This requirement will be noted on your packing list A prepaid shipping label will be included with the rep...

Page 35: ...rge Lower than normal Warm near room temperature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near room temperature Very hot Top passes warm Lower passes cool near room temperature due to liquid Room temperature cool or colder Extremely cold near inlet Outlet below room temperature backing up Lowe...

Page 36: ...rist strap that is grounded to an electrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components To measure the start winding resistance measure across the C and S pins To measure the run winding resistance measure across the C and R pins Also check S to R and you should get the sum of the run and start windings To ensure the windings are not shorted check t...

Page 37: ...C outputs located on the relay power board Included in this section are some diagnostic tips and of course if additional help is required please contact the U Line Corp Customer Care Facility at 1 800 779 2547 for assistance NORMAL OPERATING SOUNDS All models incorporate rigid foam insulated cabinets to provide high thermal efficiency and maximum sound reduction for its internal working components...

Page 38: ...s Refer to 14 Error Log in Service Mode Thermistor failure Check Error Log in Service Mode OHM thermistor Frost Buildup Inside Unit Door Ajar or Restricted from Closing Check door clearance to adjoining cabinetry Check distribution of product in unit Evaporator fan not operating Use Relay Toggle Component Testing in Service Mode Thermistor failure Check Error Log Display Not Working Unit placed in...

Page 39: ...or into overload The compressor will automatically deactivate during an overload and will remain deactivated until the overload switch cools This could take some time It is important to allow the compressor at least 5 minutes off time between relay cycles 2 Toggle the relay Its related component should activate deactivate with the switching of the relay If it does not test component Other Suspecte...

Page 40: ...sed magnetic force pulls the reed to its contact and closes the circuit which turns the light and display off When the door is open the reed pulls away from the contact and opens the circuit If the door is left open for longer than 5 minutes the switch will trigger an error code and set an audible warning Magnet Close To Switch Door Closed Switch Closed Magnet Away From Switch Door Open Switch Ope...

Page 41: ...avigates through service menu LED activated with button activation 3 Down Button Decreases temperature Navigates through service menu LED activated with button activation 4 Light Button Activates light for 3 hours on select models Used to select items in service menu LED activated with button activation 5 Power Button Turns unit off on LED activated with button activation only turning unit off 6 C...

Page 42: ... enter exit this mode hold the light key and the power key for 5 seconds The display will flash once and beep and the degree symbol will begin to flash When the degree symbol is flashing the unit will allow the use of the control for demonstrations The unit can be left in this mode indefinitely SERVICE MODE This mode has options available for service diagnostics To enter the mode hold the hidden k...

Page 43: ...e in the refrigerator section 13 ADJUST DEFROST DURATION 0 TO 99 MINUTES The length of the defrost can be adjusted 0 to 99 minutes long The other defrost parameters still apply Lengthening a defrost may cause higher than normal temperatures in the refrigerator section Service Mode Menu Item 1 View thermistor 1 no offsets 2 View thermistor 2 no offsets 3 View thermistor 3 no offsets 4 View thermist...

Page 44: ...fan will continue to run at the end of a cooling cycle Adjustable 0 99 minutes 19 INDIVIDUAL COMPONENT TOGGLE 20 MODEL NUMBER INDICATOR Displays the two digit model number of the specific unit See model list table 21 LIGHT ALL LED SEGMENTS This will illuminate all the LEDs on the display to ensure they work properly 22 VIEW DEFROST CYCLES Displays the number of defrosts that have occurred in the p...

Page 45: ...seconds use the up and down arrow buttons to select the appropriate model number See Above Model List 5 Press the light bulb button once 6 The display will blink and then will appear as the programmed display 1000 MODEL INDICATOR 2000 120V MODEL INDICATOR 2000 230V MODEL INDICATOR 1215R 07 2218R 05 2245R 55 1215WC 12 2218RGL 04 2245DC 54 1224BEV 13 2218WC 06 2245WC 56 1224DWR 08 2224BEV 00 2260DC ...

Page 46: ...ight Evaporator Fan Condenser Fan N A N A 2218WC N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2224BEV N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2224R N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2224RGL N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2224WC N A N A N A N A N A Compre...

Page 47: ...ty thermistor connection you should replace the thermistor and the thermistor harness Thermistor error information can be found in the Control Operations Service section This unit has two thermistors Thermistor one Zone Located along the right hand side wall It is used to maintain the operating temperature within that zone Thermistor two Evaporator Located on the evaporator It is used for defrost ...

Page 48: ...e F C 1224 RF 12 45 15 9 1215 1224 2218 2245 2224 2260 WC ZWC 12 45 45 7 1215 1224 2218 2245 2224 2260 R RSOD RDC BEV DC DWR RGL 12 45 42 6 CO29 F 12 18 n a CO1224 F 12 18 45 7 1224FZR Freezer Mode 6 45 42 6 1224FZR Refrigerator Mode 12 45 42 6 Defrost Settings by Zone 3000 Series Zones Compressor Run Time Between Defrost Hours Duration in Minutes Minimum Duration in Minutes Maximum Stop Temperatu...

Page 49: ...nning with the cooling cycle or if not currently cooling the fan will run for 1 minute to circulate air and clear any condensation that may have appeared on glass doors and shelves Note If the unit is set to sabbath mode the evaporator fan will no longer respond to the state of the door switch In order to operate efficiently the evaporator fan blade and vents should be unobstructed and free of any...

Page 50: ... Remove the 4 screws mounting the fan shroud to the evaporator plate 13 Remove and replace fan Take special care to properly route fan wire NOTICE Fan must be oriented to pull air in through lower evaporator cover vents and push air out at fan mounting location 14 Installation is the reverse of removal 15 Use sealant gum to seal any holes in the rear of the unit before replacing the rear cover 16 ...

Reviews: