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0415 IH-3677
TROUBLESHOOTING
OPERATING ISSUE
CAUSES
RECOMMENDATIONS
No display
Scale is not plugged in.
Ensure the scale is plugged in,
or replace the batteries.
LO is displayed
Batteries are low.
Replace the batteries.
Negative number is displayed
A tare value is displayed as a negative
number when the items are removed
from the scale.
Press the Tare button
0.0
TARE
to reset the
scale to zero.
00000 is displayed
The item on the scale exceeds the
maximum capacity of the scale.
Remove the item immediately to
prevent damage to the scale.
Display reads 0.0 with an item
on the platform
The Tare/Zero button
0.0
TARE
was pressed
while an item was on the scale.
Power to the scale was disconnected
or turned off and then on again with an
item still on the scale.
In both of these cases, remove the
item from the platform and press the
Tare button
0.0
TARE
to return the display
to 0.0.
π
CHICAGO • ATLANTA • DALLAS • LOS ANGELES • MINNEAPOLIS • NYC/PHILA • SEATTLE • MEXICO • CANADA
1-800-295-5510
uline.com
If the problem persists, or if the troubleshooting section does not resolve or describe your problem, contact uline
customer service at 1-800-295-5510.
OPERATION CONTINUED
SOFTWARE CONFIGURATION
Download postal software at www.endicia.com/
mailingbundle
FOR UNITED STATES
• Supports First-Class Mail®, Priority Mail®, Express
Mail®, Parcel Post®, Media Mail®, and more.
• Includes U.S. Postal Service® rates for mail and
packages up to 70 lbs.
FOR CANADA
• Supports Priority®, Next A.M., Xpresspost®, Expedited
Parcel®, Regular Parcel services and more.
• Includes Canada Post rates for mail and packages
up to 30 kgs.