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USER GUIDE

Troubleshooting Extended

Troubleshooting - Extended

CAUTION

!

Never attempt to repair or perform maintenance 
on the unit until the main electrical power has 
been disconnected from the unit.

SPECIFIC ERRORS AND ISSUES

The advanced diagnostic capabilities of the electronic 
controls utilized on the 1, 3, and 5 Class units allow for 
easy and thorough troubleshooting.

Navigation of the control is the key and is explained in 
the CONTROL OPERATION section of the manual, along 
with control button layout, control function descriptions, 
a service mode menu and service menu selection 
explanations.

Verification of temperature and thermistor performance can 
be identified by directly viewing thermistor readings in the 

service mode.

Included in this section are some diagnostic tips and of 
course, if additional help is required, please contact the 
U-Line Corp, “Customer Care Facility” at +1.800.779.2547 
for assistance.

NORMAL OPERATING SOUNDS

All models incorporate rigid foam insulated cabinets to 

provide high thermal efficiency and maximum sound 

reduction for its internal working components. Despite 
this technology, your model may make sounds that are 
unfamiliar.

Normal operating sounds may be more noticeable because 
of the unit’s environment. Hard surfaces such as cabinets, 

wood, vinyl or tiled floors and paneled walls have a 
tendency to reflect normal appliance operating noises.

Listed below are common refrigeration components with a 
brief description of the normal sounds they make. NOTE: 
Your product may not contain all the components listed.

•  Compressor: The compressor makes a hum or pulsing 

sound that may be heard when it operates.

• 

Evaporator: Refrigerant flowing through an evaporator 

may sound like boiling liquid.

•  Condenser Fan: Air moving through a condenser may 

be heard.

•  Automatic Defrost Drain Pan: Water may be heard 

dripping or running into the drain pan when the unit is 
in the defrost cycle.

Solenoid Valves: An occasional clicking sound may be 
heard as solenoid valves are operated.

37

Summary of Contents for Commercial UCBR572-SG01A

Page 1: ...USER GUIDE SERVICE MANUAL Model UCBR572 SG01A...

Page 2: ...or Swing Door Adjust Interior Adjustments Maintenance Cleaning Cleaning Condenser Extended Non Use Operating Instructions First Use Control Operation Airflow and Product Loading Service Wine Rack Inst...

Page 3: ...HT PRODUCT RIGHT PLACE RIGHT TEMPERATURE PRODUCT INFORMATION Looking for additional information on your product User Guides Spec Sheets CAD Drawings and Product Warranty information are available digi...

Page 4: ...uide This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience or knowledge unless they have been given supervisio...

Page 5: ...ee of obstruction Obstructing free airflow can cause the unit to malfunction and will void the warranty Failure to clean the condenser every six months can cause the unit to malfunction This could voi...

Page 6: ...e so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulations regarding the disposal and recycling of refriger...

Page 7: ...uce ice production on applicable models For best performance keep the unit out of direct sunlight and away from heat generating equipment In climates where high humidity and dew points are present con...

Page 8: ...it Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded three prong polarized receptacle that has been pl...

Page 9: ...m 19 1 4 489mm 24 3 4 629mm 43 1 4 1098mm 18 1 2 469mm 24 3 4 630mm 26 19 32 676mm 72 1829mm 24 3 4 628mm 20 1 8 511mm 20 508mm 12 31 32 329mm 7 178mm 2 3 4 73mm 1 35mm If Unit has Legs Add 6 6 3 4 if...

Page 10: ...ference tap holes in air duct below lid It is recommended to insulate any tubing inside of the air duct to avoid freezing Left hand units are dimensionally opposite left to right DRILL AREA 4 102mm 15...

Page 11: ...orten the unit height in the front by adjusting the front legs This allows the unit to be gently tipped into the opening Readjust the front legs to level the unit after it is correctly positioned in t...

Page 12: ...the unit the grille must be installed Removing the grille 1 Disconnect power to the unit 2 Remove two top screws and two bottom screws 3 Remove grille and set aside Installing the grille 1 Align cabin...

Page 13: ...its have a zero clearance for the door to open 90 when installed adjacent to cabinets Stainless Steel models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wall Wa...

Page 14: ...site side of the cabinet TO REVERSE THE DOOR Note When reversing the door the top hinge becomes the bottom hinge on the opposite side of the unit likewise the bottom hinge becomes the top on the other...

Page 15: ...TALL DOOR ONTO UNIT Note To prevent damage and to have two hands free it may be beneficial to have someone hold the door during the installation 1 Lift door at a slight angle upward to allow the hinge...

Page 16: ...ing towards the selected temperature Time to reach set point varies based upon ambient temperature temperature of product loaded door openings etc U Line recommends allowing the unit to reach set poin...

Page 17: ...display will change units Leave interior light on Press and release to leave interior light on for 12 hours press again to deactivate After 12 hours factory default is restored light will turn on whe...

Page 18: ...e of the unit Do not install behind a closed door Internal When loading leave space between internal fans vents and side walls to allow air to circulate freely NOTICE Restricting airflow may result in...

Page 19: ...move the 4 Shelf clips from the shelf clip holes 2 Move shelf clips as a group to the desired shelf height 3 Insert shelf clips into the holes of the desired shelf height Be certain shelf clip is full...

Page 20: ...p promptly can penetrate the surface of the stainless steel and complete removal of the rust may not be possible CLEAN INTERIOR COMPONENTS Use warm or hot water with dish soap to clean all removed com...

Page 21: ...ce pick or other sharp instrument to help speed up defrosting These instruments can puncture the inner lining or damage the cooling unit DO NOT use any type of heater to defrost Using a heater to spee...

Page 22: ...vironmental conditions more or less frequent cleaning may be necessary WARNING Disconnect electric power to the unit before cleaning the condenser NOTICE DO NOT use any type of cleaner on the condense...

Page 23: ...cabinet 1 Grasp the front end of the rack and insert into the cabinet 2 Tilt the front end of the rack upward and align the left and right upper tabs with the slots in the rear shelf ladder at the des...

Page 24: ...allow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 Clean the system See CLEANING 6 The door must remain open to prevent formation of...

Page 25: ...akes a hum or pulsing sound that may be heard when it operates BEFORE CALLING FOR SERVICE TROUBLESHOOTING GUIDE ELECTROCUTION HAZARD Never attempt to repair or perform maintenance on the unit before d...

Page 26: ...ing period 6 After 24 hours check the temperature of the water If required adjust the temperature control in a small increment see CONTROL OPERATION Causes which affect the internal temperatures of th...

Page 27: ...BK BK BK BK BK WH WH WH BK WH Removable Mechanical Assembly Mech Assy Outlet BK BK BK BK BK BK BK BK RD RD BK BU WH RD RD BK BK BK BK WH WH BK RD BK 1 11 22 N L 1 2 3 4 5 6 Programming Port VCC Back...

Page 28: ...in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial number of the unit it was removed from the date and the servicer...

Page 29: ...r warranty labor Units must be registered prior to warranty submittal Customers may register at www U Line com A proof of purchase is required We also accept the following information to update warran...

Page 30: ...ranty status Please provide the model serial number part number and part description Some parts will require color or voltage information If U Line requires the return of original parts we will inform...

Page 31: ...IDE u line com SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE R 600A Specifications For R 600a refrigerant service tips and more videos go to www u line com videos WARNING...

Page 32: ...nded that a simple LPG gas detector is on site during service Ensure that all R290 R600a is removed from the system prior to brazing any part of the sealed system Only a clean dry leak free system sho...

Page 33: ...for nitrogen helium leaks Never use a halide torch or lighted match to check the system for leaks at any time The high side of the refrigeration system compressor discharge to outlet of drier must be...

Page 34: ...e refrigeration system R290 R600a refrigerant or dry nitrogen only Never use a torch on a fully charged refrigeration system Install a Schrader Type access port on the compressor process stub The filt...

Page 35: ...e Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near room temperature Very hot Top passes warm Lowe...

Page 36: ...lectrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components Compressor Specifications FMXA9C REFRIGERANT R600A VOLTAGE 230 VAC FREQUENCY 43 134 Hz START WINDI...

Page 37: ...for assistance NORMAL OPERATING SOUNDS All models incorporate rigid foam insulated cabinets to provide high thermal efficiency and maximum sound reduction for its internal working components Despite t...

Page 38: ...OHM thermistor Frost Buildup Inside Unit Door Ajar or Restricted from Closing Check door clearance to adjoining cabinetry Check distribution of product in unit Thermistor failure OHM thermistor Displa...

Page 39: ...ger Switch Replace Main Board Replace Fuse Replace Power Cord Alert Customer Of Power Failure Is the Plunger Switch Operating Properly Inspect Customer UI and Data Cable Connect Test Display Cycle Pow...

Page 40: ...e Mode This mode has options available for service diagnostics To enter the mode hold the hidden key for 10 seconds The display will show 01 When in this mode use the up and down arrows to select the...

Page 41: ...Thermistor If the zone thermistor in the unit fails the unit will continue to cool in a backup mode Self Preservation Mode to preserve the integrity of the contents The unit will otherwise operate no...

Page 42: ...UIDE Defrost Defrost If you have verified that the unit does not have an ambient air leak utilize the Control Operation Service section and adjust unit to defrost longer and or more less often as need...

Page 43: ...r box cover Take out the four long screws and set the cover aside exposing the evaporator compartment 3 Remove the evaporator air deflector cooling baffle by sliding it out and set aside 4 Remove 4 sc...

Page 44: ...he mounting bracket 7 Installation is the reverse of removal 8 Take special care to properly route wires away from fans and copper tubing and make sure fan motor is secured in rubber gasket 9 Use seal...

Page 45: ...improper use maintenance installation service repair acts of God fire flood or other natural disasters The product must be installed operated and maintained in accordance with your product s User Guid...

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