Tyco 3G4000W Installation Manual Download Page 12

moving an already installed unit to a different location or site, or if the unit was programmed incorrectly.  The DLS software will fully 
program all options contained within the product when downloading so hardware default is optional with 3G4000W 
To perform a hardware default: 

Power down the unit, remove primary DC power and the backup battery if used. 

Connect a wire between the Zone 2 terminal and PGM2 terminal. 

Power up the product by connecting the battery first and then DC power 

Wait for 20 seconds, then completely power down the unit again. 

Disconnect the wire between the Zone 2 and PGM 2 terminals. 

 

SMS Command and Control 

 
 
The 3G4000W can provide limited control of the security panel’s functions through the use of a cell phone.  SMS text messages can 
be sent to the 3G4000W to check the armed status of the security system and either arm or disarm the security panel.  The user’s 
cell phone number must be programmed in the 3G4000W in order to allow access.  Up to 6 cell phone numbers can receive 
permission to use the SMS command and control feature.  A text message must be sent to the 3G4000W’s SIM phone number, 
along with the desired function and an access code.  Three languages are supported by the SMS Command and Control feature, 
English, French and Spanish.  The messages are not case-sensitive. 
 
Six functions are supported.   

Arm 

Disarm 

Activate Programmable Output 

Deactivate Programmable Output 

Status Request 

Help 

 
The communicator will send an SMS message back to the user’s cell phone to indicate if the function was successful or 
unsuccessful.  The command and control access code must be included in any messages to arm, disarm, activate an output or 
deactivate an output. 
 

Arming

 – The control panel must support a zone input that has been programmed as a keyswitch zone type, or similar function that 

can be used to arm or disarm the partition.  This zone input must be connected to one of the programmable outputs on the 
3G4000W, and the output must be configured to follow the arm or disarm SMS message. 
 
Send a text message to the 3G4000W’s phone number, and include <arm><space><user code>.  For example, Arm 1234. 
 
English Arming Message: Arm 
French Arming Message: Armement 
Spanish Arming Message: Armado 
 
The 3G4000W will respond with an Arm Successful message after receiving the SMS, or an error message Arm Unsuccessful if the 
SMS contains an error or if the access code was incorrect. 
 

Disarming

 – Send a text message to the 3G4000W’s phone number, and include <disarm><space><user code>.  For example, 

Disarm 1234. 
 
English Disarming Message:  Disarm 
French Disarming Message:  Desarmement 
Spanish Disarming Message:  Desarmado 
 
The 3G4000W will respond with a Disarm Successful message after receiving the SMS, or an error message Disarm Unsuccessful 
if the SMS contains an error or if the access code was incorrect. 
 

Activate Output

 – The 3G4000W supports 2 outputs can be connected to the input of many different products and allow remote 

activation of a variety of functions, such as a door strike or a light.  The output is connected in the same manner as described for 
arming an alarm system.  Send a text message to the 3G4000W’s phone number and include <activate><space><Output 
#><space><user code>.  For example, Activate 1 1234 to turn on Output #1, or Activate 2 1234 to turn on Output #2. 
 
Need to verify whether PGM must be included in these messages 
 
English Activate Output Message:  Activate 
French Activate Output Message:  Activation 
Spanish Activate Output Message:  Activar 
 
The 3G4000W will respond with an Activate PGM Successful message after receiving the SMS, or an error message, Activate PGM 
Unsuccessful if the SMS contains an error or if the access code was incorrect. 
 

Summary of Contents for 3G4000W

Page 1: ...ICATOR INSTALLATION MANUAL V5 0 WARNING This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer The en...

Page 2: ...Include a table of contents here...

Page 3: ...d user to Not attempt to service this product Opening or removing covers may expose the user to dangerous voltages or other risks Any servicing shall be referred to trained service persons only Use au...

Page 4: ...tting confirmation that they have been received Features Compatible with 4 digit or 10 digit Contact ID communication format as described in SIA DC 05 Standard and the SIA DC 03 standard for 300 baud...

Page 5: ...y current draw from the 3G4000W ve terminal if outputs are used Battery Sold Separately Battery Type NiMH rated 7 2V 2 2 AH Battery Charging Voltage maximum 9 1 VDC Battery Charging Current 160 mA Bat...

Page 6: ...scanning sequence repeats until complete Step 4 Create a new account in within the Downloading Software Open the downloading software From the Start Page in the DLS software click on New Account Ente...

Page 7: ...50mA DC in 9 DC in 10 Device Power Supply These terminals must be connected to a rated power supply Once the connections are completed connect the battery 12 in Figure 1 to a 7 2V 2 2Ah battery NOTE...

Page 8: ...s equipped with a Sur Gard SG System I IP II III IV 5 Receiver By connecting a 3G4000W to a control panel s standard PSTN interface telephone based Contact ID or SIA signals are decoded and seamlessly...

Page 9: ...signal transmission as described above Green Yellow Top This LED indicates signal strength and network technology If the 3G4000W is operating in over a 2G channel the LED will be YELLOW If the 3G4000W...

Page 10: ...ore switching The 3G4000W performs this sequence on any phone number that is detected on the line Specific central station phone numbers can be programmed into the 3G4000W if desired The phone number...

Page 11: ...SIA Programmable Comments PSTN Line Down E351 000 LT 000 No Telco Fault PSTN Line Restoral R351 000 LR 000 No Telco Fault Restore Input Power Loss E337 000 YP 000 No Power Supply Trouble Input Power...

Page 12: ...ne input that has been programmed as a keyswitch zone type or similar function that can be used to arm or disarm the partition This zone input must be connected to one of the programmable outputs on t...

Page 13: ...umber The 19 21 digit SIM number will be displayed IMEI The IMEI International Mobile Equipment Identity is a 15 digit identifier for the radio module used with the device Radio Type The radio type us...

Page 14: ...a communicator zone input is configured for AC trouble monitoring The zone is activated only when an AC trouble output from the control panel activates tripping the zone input on the communicator Rece...

Page 15: ...porting Codes Default Disabled This setting modifies the SIA and Contact ID reporting code identifiers used when communicating test transmission and test transmission with trouble signals to each rece...

Page 16: ...12 hour am pm time entries A function labelled NOW can be clicked to program the test transmission time of day with the current time of the DLS computer If test transmissions are not required leave t...

Page 17: ...uencies to the control panel for SIA or Contact ID communications This setting only applies when the 3G4000W is configured as a backup communicator and the PTM error count has been reached 347 PTM Max...

Page 18: ...available For example Movistar Claro or Entel 909 Cellular Network Type This status will indicate whether the 3G4000W is currently attached to a 2G or 3G network 910 Cellular Network CSQ This status i...

Page 19: ...d There are 2 settings available for this option No Delay or Follows Delay Time This timer only applies to zones that have been configured as AC Power Trouble An AC power trouble will be generated onl...

Page 20: ...or Disarm SMS to the communicator In this case the PGM output should be wired to a keyswitch or similar arming disarming type zone on the control panel PGM Output Polarity The output can be changed f...

Page 21: ...ouble Restore Case Tamper Trouble Case Tamper Trouble Restore Low Signal Strength Trouble Low Signal Strength Trouble Restore Radio SIM Trouble Radio SIM Trouble Restore Receiver 1 Absent Trouble Rece...

Page 22: ...s off signal from the central station receiver has been received Understanding Signal Strength Indications Signal Strength LED Status CSQ What it means Signal Strength Status Both RSSI LEDs ON 14 Exce...

Page 23: ...ive connect a battery and test alternate locations looking for good or excellent signal strength indication Connect an antenna extension kit if the insufficient signal strength trouble cannot be clear...

Page 24: ...f programmed or automatic SIA or Contact ID reporting codes are used If programmed reporting codes are enabled ensure all events that must be communicated have an appropriate reporting code programmed...

Page 25: ...Wiring Diagrams...

Page 26: ...Telephone Wiring Diagram Note The Ring and Tip terminals should only be connected when the 3G4000W is programmed as a backup communicator...

Page 27: ...ower Supply and Supervision Wiring Diagram A zone input on the control panel may be used to monitor if the 3G4000W has lost power It should be connected in accordance with the following wiring diagram...

Page 28: ...harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause har...

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