TYAN B5556G24EV4HR-2T, Service Engineer'S Manual

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Appendix IV: Technical Support
If a problem arises with your system, you should first turn to your dealer for direct
support. Your system has most likely been configured or designed by them and they
should have the best idea of what hardware and software your system contains.
Hence, they should be of the most assistance for you. Furthermore, if you purchased
your system from a dealer near you, take the system to them directly to have it
serviced instead of attempting to do so yourself (which can have expensive
consequence).
If these options are not available for you then MITAC COMPUTING TECHNOLOGY
CORPORATION can help. Besides designing innovative and quality products for
over a decade, MITAC has continuously offered customers service beyond their
expectations. TYAN’s website (http://www.tyan.com) provides easy-to-access
resources such as in-depth Linux Online Support sections with downloadable Linux
drivers and comprehensive compatibility reports for chassis, memory and much
more. With all these convenient resources just a few keystrokes away, users can
easily find their latest software and operating system components to keep their
systems running as powerful and productive as possible. MITAC also ranks high for
its commitment to fast and friendly customer support through email. By offering
plenty of options for users, MITAC serves multiple market segments with the
industry’s most competitive services to support them.
Please feel free to contact us directly for this service at tech-support@tyan.com
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN’s website for FAQ’s, bulletins, driver updates, and other
information:
http://www.tyan.com
3. Contact your dealer for help before calling TYAN.