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Heater valve will 

not switch from 

Hi to Low and 

vice versa 

1.

 

Low battery pack.  Replace 4 AA batteries. 

2.

 

Ground wire not connected.  Connect ground wire to chassis and remove and re 

install 4 AA batteries to clear memory. 

3.

 

Defective gas valve.  Contact local dealer to replace gas valve. 

Batteries in the 

battery pack 

drain fast. 

1.  The battery pack is switch to DC MOTOR instead of LATCHING SOLENOID.  
Make sure that the battery pack switch is set to LATCHING SOLENOID. 

Front grille 

deteriorates 

1.

 

Tip angle exceeding 30 degrees such that products of combustions vent out to the 

front grille instead of out the top of the heater.  Correct installation and make sure 
only radiant heat passes through the front grille. 

2.

 

Windy condition.  Excessive wind disrupts flow of combustion products such that 

combustion products flow though the front grille instead of out the top of the 
heater.  Locate heater in less windy conditions. 

Burner makes 

loud rumbling 

noise during 

operation.  

Burner does not 

glow and flares 

out. 

1.

 

Damaged burner.  Contact local dealer to replace burner. 

Heater operates 

but makes 

continuous 

beeps. 

1.

 

Module exceeds designed operating temperature.  Improper installation such that 
products of combustion flows through the front grille instead of out the top of 
heater.  This could be due to exceeding the 30 degree tip angle or windy 
conditions.  Correct installation such that only radiant heat passes through the 
front grille. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

19

Summary of Contents for TEGH48-BN

Page 1: ...2 3488 www twineaglesbbq com Model TEGH48 B Installation of TWIN EAGLES heater must only be performed by a person knowledgeable about gas appliance To the Installer Please read these instructions comp...

Page 2: ...nd reading this manual carefully before your first use to insure safety proper care and operation Thank you and welcome TWIN EAGLES ____________________________________________________________________...

Page 3: ...appliance Failure to follow these instructions can result in death injury or property damage ASPHYXIA EXPLOSION or FIRE Improper installation adjustment alteration operation service or maintenance may...

Page 4: ...Location Bracket Assembly 7 10 Mounting Clearances 11 12 Electrical Instruction Battery Installation 13 Operating Instructions Remote Control Synchronization 14 16 Preventive Maintenance 17 Troublesho...

Page 5: ...ons Decorative Safety Grille that provides shielding from wind Wind proof up to 15 MPH Great option for patios with limited floor space or high traffic areas NG Natural Gas or LP Liquified Petroleum G...

Page 6: ...ures o Heaters must be installed so that minimum clearances marked on the heaters will be maintained from vehicles parked below the heater b When equipped with an AC DC adapter the heater must be elec...

Page 7: ...echnician in accordance with all requirements of the authority having jurisdiction The technician must be knowledgeable specifically trained and experienced in the installation of this type of gas equ...

Page 8: ...nt regulator and hose assemblies specified by Twin Eagles If you are using a propane tank check to ensure that there are no holes dents rusted weak spots cracks or other damage on the propane tank If...

Page 9: ...ion materials In some cases it may be necessary to increase the clearance around the heater to avoid damage to vinyl siding Check with the manufacturer of the material siding for details 3 WEATHER CON...

Page 10: ...ventilation air to this heater If using a propane tank keep the ventilation openings free and clear from debris c Heater must be in a location that allows uniform air pressure around the entire heater...

Page 11: ...OT USE HEATER Wall Left side bracket Right side bracket 0o Ceiling CEILING MOUNTED Degrees o are in reference to the floor Right side bracket Floor 0o DO NOT USE 30o 30o Left side bracket HEATER Angle...

Page 12: ...unting brackets provided by the manufacturer Heater must be leveled only on a Horizontal Axis but can be angled to a maximum of 30 degrees in reference to the floor DO NOT mount the heater on a vertic...

Page 13: ...um clearance of 24 inches above the heater must be maintained to plastics vinyl or any other materials that may be adversely affected by radiant or convection heat WARNING The clearances shown below a...

Page 14: ...must be easily accessible NOTE Use only the mounting brackets provided by the manufacturer All areas around the heater must be cleared of any combustible materials Not to be installed in between the...

Page 15: ...The AA batteries go in the in the battery pack located inside the component compartment When the adapter is used the batteries will work as a back up 13 Power Male Terminals For Gas Inlet Adapter Lea...

Page 16: ...es If with the new batteries there are still no sparks synchronization is needed For synchronization perform the following steps Single heater application I Push and hold the LEARN button on the modul...

Page 17: ...pletely OFF 4 7 CRITERIA A If the pilot burner shuts off in about 5 seconds the gas valve is working properly B If the pilot burner continues to burn after the 5 seconds please shut off the main gas s...

Page 18: ...infrared burner Flame should stabilize on the ceramic surface Within 60 seconds the burner will start to glow bright and radiates heat CAUTION The ceramics portion of the infrared burner should glow b...

Page 19: ...s Use the mildest cleaner and always scrub in the direction of the grain Do not use steel wool to clean the surface Never clean the heater when it s hot LEAK TEST At the beginning of each fall winter...

Page 20: ...emote control transmitter will not communicate with heater module receiver 1 Low battery in transmitter Replace 2 lithium batteries 3V 2 Low battery in battery pack or battery pack is unplug Open cont...

Page 21: ...e heater Correct installation and make sure only radiant heat passes through the front grille 2 Windy condition Excessive wind disrupts flow of combustion products such that combustion products flow t...

Page 22: ...REPLACEMENT PARTS LIST GAS INFRARED HEATER 20 1 2 3 A 6a 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 6b 4 5 27a 27b 28 29 DETAIL A...

Page 23: ...Bracket 1 13 S16171 Receiver Control Module 1 14 S15113 Dual Stage Gas Valve 1 15 S12654 Coupling 3 8 NPT x 3 8 M flare 1 16 S16173 Battery pack 1 17 S21943 Battery Pack Bracket 1 18 S21911 Battery Pa...

Page 24: ...to the original owner and may not be transferred This warranty does not apply to damages resulting from negligence alteration misuse abuse accident natural disaster loss of electrical power to the pr...

Page 25: ...3391 Warranty Registration Customer Name Model Address Serial City Date Purchased Zip Dealer s Name Phone Dealer s Address e mail This Warranty Registration card must be returned within thirty days o...

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