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WARNING:
Make sure the power is turned off before proceeding. Any electrical repairs
or rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.
If repairing or replacing any electrical component or wiring, the original wire routing,
color coding and securing locations must be followed.
• The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing
life and require no further lubrication. However, we recommend periodic cleaning/vacuuming of the
fan/ heater.
• Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or fireplace.
WARNING:
Electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electrical shock and injury to persons.
WARNING:
Do not use this fireplace if any part of it has been under water. Immediately
call a qualified service technician to inspect the fireplace and replace any part of the
electrical system.
WARNING:
Disconnect power before attempting any maintenance or cleaning to reduce
the risk of fire, electrical shock or personal injury.
WARNING:
During any service of this appliance, the power to the unit must be turned off.
First turn the main power switch to the OFF position. Then remove the electrical plug from
the wall outlet.
CARE AND MAINTENANCE
• Dust your fireplace regularly with a soft non-lint producing cloth or household
dusting product.
• Clean your fireplace with a gentle non-abrasive household cleaner. Make sure
to dry your fireplace immediately with a soft cloth or towel.
• Tips for using touch-up pen (ZZ): For scratches, stroke in direction of scratch. For worn areas,
stroke in direction of wood grain. Rub excess colorant promptly with a soft cloth.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
No power, logs do not glow.
1. Power cord was not
plugged in the outlet.
2. Main power switch is not
in “ON” position.
1. Check that unit is plugged into
a standard 120V outlet.
2. Press power button several
times, making sure power
is set at “ON” position.
Logs glow, but no flame effect.
Flame button is not in
“ON” position.
Press flame button several times.
Heater does not blow warm air.
The current room temperature
is higher than the temperature
setting.
Adjust the temperature settings
to ensure that the thermostat is
set higher than the current room
temperature.
Heater doesn’t work, but Power
and Heater settings are “ON”
and thermostat is set.
The product is on protected
status.
Turn all switches to the “OFF”
position and unplug the unit from
the wall outlet for 5 minutes. After
5 minutes plug the unit back into
wall outlet, and operate as normal.
Flame effect works but heater
function does not and the
emberbed flashes when the
heater button is pressed.
Heater function is locked.
Heater function is locked. Press
and hold the POWER button to
unlock the heater function.
