background image

 

TWIN EAGLES  

E

LECTRIC

 H

EATER

 

 

Limited Product Warranty  

 

Model: ______________________________ 

Serial No: ___________________________ 

Date of Purchase: ______________________ 

Selling Dealer: _______________________ 

 
Thank you very much for purchasing a high quality 
Electric Heater from Twin Eagles, Inc.  We have designed 
this heater to provide you and your family with many 
years of great comfort heating experiences.  Please fill in 
the Model and Serial number as well as date of purchase 
in the areas indicated above.  Please save this information 
for future reference.  To get the full and safe enjoyment 
for your electric heater please read your Owner’s Manual 
carefully and review the proper operating and safety 
instructions with any family members that may be using 
the heater. 

 

Manufacturer Warranty:

 

 Twin Eagles warrants that 

this electric heater is designed and manufactured to be free 
from defects in materials and workmanship for a period of 
one year from original date of purchase.  For commercial 
application a 90 day warranty applies.

 

 

Extent of Warranty:

  This warranty shall apply only to the 

products delivered in the continental United States and 
Canada.  It extends to the selling dealers to the original 
purchaser at the original site of installation:  This warranty 
becomes valid at the time of purchase and ends either by 
specified timeframe listed above, owner transfer or 
relocation. 

In order to activate the warranty we require 

that you send in the attached warranty registration card.  
This registration is for our internal use only and will only 
be used in the event we need to send you important safety 
related product information.  The information will not be 
sold or used for any marketing related purposes.

 

 

Warranty Performance

:  In the event of malfunction or 

defect covered under the terms of this warranty, the factory 
authorized selling dealer and or 

authorized distributor

 is 

responsible for performing all necessary repairs.  All field 
service costs are not covered in any way by this warranty. 
To obtain service, contact the authorized selling dealer.  In 
the event the consumer is unable to obtain satisfactory 
customer service from the authorized dealer, please call us 
directly at 

(562) 802-3488

.  We may require that a written 

notification be submitted to Twin Eagles Customer Service 
Department within ten (10) days of the reported failure.  

There will be no charge

 

for parts if they are covered 

under our warranty. 
 

 
 
 
 
 
 

If Twin Eagles determines that repair of a covered item is 
not feasible, Twin Eagles reserves the right to replace the 
defective merchandise.  In the event of any warranty 
replacement, all removal, replacement, installation and 
shipping costs are the responsibility of the electric heater 
owner.   

 

Warranty Limitations and Exclusions:

 This warranty 

does not apply to damages resulting from negligence, 
alteration, misuse, abuse, accident, natural disaster, 
improper installation or improper operation, unauthorized 
adjustments or calibrations, dings, dents, scratches, nor 
damages due to harsh chemicals (i.e. cleaning products 
improperly applied).  Warrantor is not responsible for 
consequential or incidental damages.  Under no 
circumstances shall Twin Eagles or any of its 
representatives be held liable for injury to any person or 
damage to any property, however arising.  

This warranty 

does not apply to products with altered or removed serial 
numbers.  

 

Important:  Please retain original proof of purchase to 
establish warranty period. 

 
Any implied warranties of merchantability and fitness 
applicable to the equipment are limited in duration to the 
period of coverage of this express written warranty.  This 
warranty grants specific legal rights to the purchaser.  Other 
rights, which may vary from state to state, may also apply.  
Title to the merchandise passes to the consignee upon 
acceptance by the carrier.  After acceptance by the carrier, 
the merchandise travels at the risk of the purchaser.  In the 
event of freight damage, do not refuse shipment.  Advise 
both the freight agent and the shipper of the damage.  Note 
the details of that damage on the freight bill before any 
freight charges are paid and file a claim for damages with 
the freight agent. 
 
 
 
 
 
 
 
 
 
 
 

Twin Eagles Products-Crafted With Pride in the USA

 

Summary of Contents for TEEH-1512

Page 1: ...LL WEATHER ELECTRIC RADIANT HEATER OWNER S MANUAL MODEL TEEH 1512 TEEH 2524 TEEH 3524 TWIN EAGLES INC 13231 East 166th St Cerritos CA 90703 1 562 802 3488 www twineaglesbbq com NEED ASSISTANCE PLEASE CALL 562 802 3488 This heater must be permanently installed and hard wired by a licensed contractor ...

Page 2: ... installation will reduce the life of the element and will automatically VOID the product s warranty For maximum element life use a level to find the Horizontal Axis position of the heater body Heater must be leveled but can be swiveled on its horizontal axis WARNING Never block the front grill of the heater The heater is not suitable for hazardous locations This unit may be a source of possible s...

Page 3: ...tified compare it versus the elements electrical rating they re to be the same If the two electrical requirements are not the same contact the customer service department If they are the same continue by removing the end plates on each side B Open the hold down clip on both sides and CAREFULLY install the heating element no polarity and remove the outer nut 11 32 and insert the round wire terminal...

Page 4: ...NDED RECOMMENDED 30 to 60 degrees from horizontal face down Best angle approx 45o Mounting a heater directly over a work table or other obstruction will block radiation primarily heating the object It is preferably to move the heater to the side allowing it to heat the floor as well Install heater to heat the area from the cold side if practical This helps compensate for increased body heat losses...

Page 5: ...tion must be such that 18 minimum clearance is maintained between Heater and vertical surfaces The heater may be wall mounted 12 minimum from the ceiling while maintaining 18 minimum clearance at the ends Heaters if mounted in tandem should be at least 3 feet apart Vertical Wall Mounted Horizontal Ceiling Mounted Twin Eagles Electric Radiant Heaters are UL safety approved for both outdoors indoors...

Page 6: ...e may be required for longer wire runs Your contractor will need to determine this 3 Once wiring has been completed screw the cover plate back with the GASKET OUTDOOR INSTALLATION For outdoor applications use only wiring components that are UL listed for outdoor use and all electrical connections must be in compliance with the National Electric Code and local codes for outdoor wiring CONTINUE ON N...

Page 7: ...f preference as seen on the bottom picture Before applying power to the unit check electrical connections against the schematic 6 TEIC 4092 INF 10 120Volts TEIC 4094 INF 20 240Volts 1800 Watts at 120 Volt Maximum Load 3600 Watts at 240 Volt Maximum Load Optional Pilot Light 120V Optional Pilot Light 240V Top Top 120V 240V Wall plate incremental control are Not included Have the Top marking on the ...

Page 8: ... NOT SHOWN 1 6a TERE 1065 1500 W 120 V Replacement elements for TEEH 1512 1 6b TERE 2010 2500 W 240 V Replacement elements for TEEH 2524 1 6c TERE 2053 3500 W 240 V Replacement elements for TEEH 3524 1 6d TERE 2020 2500 W 208 V Replacement elements 1 6e TERE 3528 3500 W 208 V Replacement elements 1 7 13112 TWIN EAGLES Logo 1 8a TEIC 4092 Incremental Control 120V INF 10 for TEEH 1512 1 8b TEIC 4094...

Page 9: ...nt rated for 208 volts instead of 240 volts 2 Element does not come on at all 1 Check if there is power to the unit 2 Check for proper connection of line 1 and line 2 on the controller 3 Element glows orange but the heater is not hot enough 1 Check recommended mounting height against model 4 Element glows unevenly from end to end 1 Check if heater is horizontally leveled 8 ...

Page 10: ...rranty To obtain service contact the authorized selling dealer In the event the consumer is unable to obtain satisfactory customer service from the authorized dealer please call us directly at 562 802 3488 We may require that a written notification be submitted to Twin Eagles Customer Service Department within ten 10 days of the reported failure There will be no charge for parts if they are covere...

Page 11: ... 3391 Warranty Registration Customer Name Model Address Serial City Date Purchased Zip Dealer s Name Phone Dealer s Address e mail This Warranty Registration card must be returned within thirty days of purchased to properly activate your warranty This information is for our internal use only Place Postage Here A Fold Here Cut Here ...

Reviews: