TWIG Protector EasyS
Quick Guide
TWIG Protector EasyS is a complete personal alarm device
designed to protect protect lone workers, the vulnerable and those
needing care.
Equipped with dedicated simple keys the device is suitable for
multiple lone worker and personal safety needs.
Manufacturer:
Twig Com Ltd.
24910 SALO, Finland
www.twigcom.com
Publication number: YZ5400-01-EN
All rights reserved. © Twig Com Ltd.
Twig Com Ltd. declares that this mobile device, type TUP92EU, is
in compliance with the essential requirements and other relevant
provisions of Directive 2014/53/EU/.
Information in this Quick Guide is subject to change without notice.
Twig Com Ltd. reserves the right to change or improve their
products and to make changes in the content without obligation to
notify any person or organization of such changes or
improvements. Twig Com Ltd. is not responsible for any loss of
data, income or any consequential damage whatsoever caused.
Some of the features described in this guide are optional and
intended to be purchased separately. For more information, please
contact your dealer. *Instructions are only guidelines. Please
consult your system provider for detailed instructions.
For more information, details and descriptions, including device
configuration and assortment of chargers and accessories, visit
the web site: www.twigcom.com.
WHAT TO DO FIRST
Ask TWIG sales to create you a TWIG Point SP account for device
configuration or download PC Configuration software, instructions
and USB drivers from ftp://support.twigcom.com.
If possible turn off the PIN request from the SIM card. If not,
change the PIN code to 9999 or change the PIN code that is
programmed to TWIG Protector EasyS to same that is used in SIM
card before switching on the device. Please refer to TWIG Point
Remote Configurator or to configuration guide and PC Configure
program to change the PIN code to that the device automatically
uses.
INSERTING THE SIM CARD
1. Slide the SIM card to holder from the hole on the side of
the device. Contacts in the SIM are facing towards keypad
and the cut corner of the card inwards. Check the markings
on cover.
Don
’t use force, as the SIM will go to its place
easily.
2. Push the SIM card all the way in with e.g. another SIM
card or some small stick. Do not use sharp or metal tools or
objects!
3. Insert the rubber plug to the SIM holder and seal
carefully.
The device is dust and water proof according to IP67. To
meet the requirements, the rubber plug must be inserted in
place correctly. If the plug is damaged it must be changed
immediately to maintain tightness and warranty.
INITIALIZING THE DEVICE
When you start using the device for the first time, you should
charge the battery first. Please note that the battery will reach
its full capacity only after two or three charging times.
SPEAKER PHONE
Device is designed to be used via powerful speaker phone. It is
not advisable to put the device close to head and ear to avoid
loud tones to cause pain or injure.
POWER SUPPLY
• Mains charger with the charger adapter or charging
station.
• Device has integrated lithium-Ion polymer battery. The
battery type and capacity may vary depending on the
market area and model of the device in the sales package.
MAINS CHARGER
The mains charger should only be used indoors. Make sure
that the voltage in the country which you are staying
corresponds to the voltage marked on the charger. When
charging, connect the mini USB connector to mini USB
connector in charging adapter. Twist the charging adapter to
the bottom of the device from keyboard
’s side down, all the
way until it clicks on its place on back cover.
CHARGING
The device controls the charging status, the battery temperature
and power supply during the charging operation. The ideal
temperature range for charging is +10°...+30°C. Charging the
battery above or below these temperatures may shorten the
battery life. Also, the battery may not reach full capacity. Battery
charging is not allowed below +0°C or above +45°C.
When charging the Li-ion batteries with the USB charger, about
70% of the battery capacity will be charged quickly, but charging
the remaining 30% takes relatively more time. Also note that
humidity, temperature, age of the battery and currently used
features (e.g. the GNSS*) affect the time spent on charging.
Standard CE-approved USB car charger (5VDC, 500mA) may be
used for charging.
BATTERY
CARE,
MAINTENANCE
AND
DISPOSAL
The continuous operating time is less when using an old battery
than a new battery. When storing device for a long time, it should
be kept cool and with fully charged battery in a dry place. Li-Ion
batteries do not contain heavy metals which can damage the
environment. Li-Ion batteries should be disposed of according to
the country-specific regulations.
ENVIRONMENTAL EFFECTS IN USAGE SIGHT
The device must have an unobstructed view to satellites at any
time. In marginal conditions (e.g. when staying in surroundings
with heavy tree cover or next to high-rise buildings) GNSS*
positioning may not work properly.
The device can be used like a standard GSM phone with the
limited feature set. In some cases, the device can be built in
clothes or special vests. If the device is mounted somehow, it must
be attached to the surface so that the back of the device is facing
towards body and the top of the phone upwards. To ensure proper
functioning of the GNSS* and GSM, the unit can be covered with
thin low loss material such as plastic, fibre glass or clothes, but not
with metal.
This is regarding particularly to GSM and GNSS*
antenna areas!
TEMPERATURE RANGES
• Usage: -10°C to +50°C, at temperatures below -20°C, or above
+55°C, the battery will not supply power and the device will shut
down to prevent damage. Upon warming up/cooling down, the
device will function properly again.
• Charging: Battery must not be charged below °0. Likewise,
charging above +45 °C is prevented.
