LP 46 Neo User’s Manual
- 26 -
Troubleshooting methods:
Error LED
status
Reason analysis
Solutions
Print head up
Print head is lifted up.
Please press down the print
head.
The micro switch has a
failure.
Contact the maintainer.
Paper end
Paper roll is used up or
no paper roll is
installed.
Install a paper roll.
Paper jam
Clear the paper jam.
Paper roll surface is
dirty or damaged.
Please skip the dirty or
damaged part.
Paper roll breaks away
from the mark sensor.
Install a paper roll again.
The surface of mark
sensor is dirty.
Clean mark sensor surface.
The position of
reflective sensor is not
correct.
Adjust the sensor position
according to the description in
3.4.
Paper roll type does not
match with mark sensor
type.
Set the paper type in printer
driver to make it consistent
with actual paper type.
Lack of ribbon
Ribbon is used up
Install ribbon
Ribbon is jammed
Clear up the ribbon
Ribbon sensor has
failures
Replace the ribbon sensor
Print head
temperature
abnormal
Operating environment
temperature is too high,
causing overheating
print head.
Please improve ventilation
condition. The printer can
return to normal with the fall of
temperature.
