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Troubleshooting
Xbox 360 Does Not Have Digital Output
Older Xbox 360 models don’t include an digital optical output. If this is the case with your Xbox 360, then you will have to
purchase a cable that includes a digital output jack on the connector. Here are the Xbox 360 cables that support digital output:
• Component A/V cable
• VGA A/V cable
• S-Video A/V cable
• Advanced SCART A/V cable
• HDMI audio adapter cable
• Composite A/V cable with digital output
If you are using HDMI and your Xbox A/V cable does not have a digital output, then you can alternatively connect the DSS2
digital optical cable to a digital audio output on your HDTV (if your HDTV has a digital optical output).
No Audio When Using PS3 or BluRay Player
Ensure the audio settings in the PS3 or BluRay player are configured to play Dolby Digital. The DSS2 is not DTS
compatible. If the DSS2 is connected to a digital source with a DTS signal, then the DSS2 will not receive audio.
No Sound When Using a Digital Connection
Ensure the digital cable is connected properly and receiving a signal. When connected to a console, PC, etc. that is powered
on, carefully check to see if a red light is being emitted from the end of the digital optical cable. Also be sure that the protective
covers have been removed from the ends of the digital optical cable.
No Surround Sound on PC/Mac
Most games will not output Dolby 5.1 unless your computer is running Dolby Digital Live. You will hear enhanced audio stereo
unless Dolby Digital Live is installed.
Analog Input isn’t Working
The DSS2 analog inputs will automatically shut off whenever the digital input is active. To hear the analog input signal, either
disconnect the optical cable from the digital input on the DSS2, shut off the device connected to the optical cable (e.g. Xbox 360)
to disable the digital audio signal, or connect to the AUX input.
Safety Notice
To avoid potential damage to the device, always disconnect all cables before transporting it.
WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended periods of time, so it is important
to keep the volume at a safe level. Over time, your ears adapt to loud volume levels, so a level that may not cause initial discomfort can
still damage your hearing. If you experience ringing in your ears after listening with the headset, it means the volume is set too loud.
The louder the volume is set, the less time it takes to affect your hearing. So, please take care to listen at moderate levels.
• Before placing a headset on your ears, turn the volume down completely,
then slowly increase it to a comfortable level.
• Turn down the volume if you can’t hear people speaking near you.
• Avoid turning up the volume to block out noisy surroundings.
