26 TURBOLOCK TL114
Problem
Possible Cause
Solution(s)
I forgot my codes.
The codes were not properly
recorded.
Perform a reset in order to erase all passcodes. If you do not
remember your Admin Passcode, you must have access to the
back of the door to perform a reset. Once the reset is complete, all
passcodes will be erased and the Admin Passcode will return to the
default value (see Section 6).
If none of the above resolves your issue, please visit our website at www.turbolock.com or contact customer service at
855-850-8031.
Section 12
Warranty
12.1 Violation
The lock cannot be repaired or serviced within its warranty period if any of the following has occurred:
• The warranty has expired
•
Damage occurred during or in relation to non-routine and/or unauthorized disassembly
•
Failure to provide a valid proof of purchase when requesting service or repair
•
Damage occurred as a result of natural disaster etc.
• Damage occurred due to unexpected factors or man-made reasons (including mis-operation, fluid found in any openings, improper insertion
or pulling, hauling, bumping, improper voltage input and others)
12.2 Information
One-Year Limited Hardware Warranty
Your TURBOLOCK TL114 (“Product”) includes a One-Year Limited Hardware Warranty (“Warranty”). The Warranty covers product defects
in materials and workmanship under normal use. This Warranty is limited to residents of the United States and Canada only and is available
only to original purchasers. This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.
