21
WARRANTY INFORMATION
THREE (3) YEAR WARRANTY
Warranty Claims...
All claims for parts or labor must be made directly through Turbo Air. All claims should include: model
number of the unit, the serial number of the cabinet, proof of purchase, date of installation, and all
pertinent information supporting the alleged defect. In case of compressor replacement under warranty,
either compressor or compressor tag must be returned to Turbo Air along with above listed information.
Failure to comply with warranty policies will result in voiding claims.
Three-Year Parts & Labor Warranty...
Turbo Air warrants all new refrigerated components, the cabinet and all parts, to be free from defects in
materials or workmanship, under normal and proper use and maintenance service as specified by Turbo
Air and upon proper installation* (indoor building only) and start-up in accordance with the instruction
packet supplied with each Turbo air unit. Turbo Airʼs obligation under this warranty is limited to a period of
three (3) years from the date of original installation or thirty nine (39) months after shipment date from
Turbo Air, whichever occurs first. Any part, covered under this warranty, that is by Turbo Air to have been
found defective within three (3) years of original installation or thirty nine (39) months after shipment date
from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges,
of defective parts or assemblies. The labor warranty shall include standard straight time labor charges
only and reasonable travel time, as determined by Turbo Air. (*Installation in unstable, mobile, and
enclosed area may not be considered as proper installation.)
Additional Two-Year Compressor Warranty...
In addition to the three (3) year warranty stated above, Turbo Air warrants its hermetically sealed
compressor to be free from defects in both material and workmanship under normal and proper use and
maintenance service for a period of two (2) additional years from the date of original installation, but not
to exceed five (5) years and three(3) months after shipment from the manufacturer. Compressor
determined by Turbo Air to have been defective within this extended period will, at Turbo Airʼs discretion,
be either repaired or replaced with a compressor or compressor parts of similar design and capacity.
The two (2) year extended compressor warranty applies only to hermetically sealed parts of the compres-
sor and does not apply to any other parts or components, including, but not limited to, cabinet, paint
finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly
and/or other electrical components, etcetera.
R-290/R-600a Hydrocarbon Compressor Warranty...
The two-year compressor warranty detailed above will be void if the following procedure is not carefully
adhered to:
1. This system may contain R290 refrigerant and polyol ester lubricant.
The polyol ester lubricant has rapid moisture absorbing qualities. If long exposure to
the ambient conditions occur, the lubricant must be removed and replaced with new.
2. Drier replacement is very important and must be changed when a system is opened for servicing.
Drier with XH-7 molecular sieve or better must be used.
3. Micron level vacuums must be achieved to ensure low moisture levels in the system. 500 microns or
lower must be maintained.
4. Compressor must be obtained through Turbo Air, unless otherwise specified in writing, through Turbo
Airʼs warranty department.
