Using the Lifeline Smart Hub
Making an alarm call
Press the button on the pendant or the red help button on the Lifeline Smart Hub.
The Lifeline Smart Hub
will announce ‘Do not worry contacting assistance’. The ca
ll
will be answered by an operator at the monitoring centre. Tell the operator why you
have generated the alarm call, and they will arrange for assistance.
Cancelling an alarm call
Wait 5 seconds (after the help button is
pressed) and press the green cancel
button. The Lifeline Smart Hub will
announce ‘The alarm call has been
cancelled’. This in
-built delay prevents
accidental cancellation of an alarm.
False alarms
If you accidentally generate a false alarm, please do not worry as your monitoring
centre is always happy to hear from you and the raising of the alarm acts as a useful
test of your Lifeline Smart Hub.
Light on the pendant indicates
When pressed the red light on the pendant will turn up.
This is to indicate that the button has been pressed. If
the light flashes when pressed, this indicates that the
pendant battery is low and should be replaced.
Light
Summary of Contents for Lifeline Smart Hub
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