Tunstall ComStation IP, User Manual

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2 Basic knowledge
18
2.1 Flamenco
IP+
nurse call system
Flamenco
IP+
systems are nurse call systems for hospitals, nursing homes
and similar institutions.
If a patient needs help, s/he presses the call button on his/her call device
(e.g. ePat
®lite
). This call will be displayed on the call handling console, the
so-called ComStation
IP
, in the ward nurse station and answered.
The staff at the ComStation
IP
ask the patient about the nature of the call
and decide on appropriate action. Maybe medical attention or assistance is
required. The ComStation
IP
shows where staff is present in the rooms, as
they press a presence button when entering a room. The staff at the
ComStation
IP
informs the staff in a room, where help is required.
The informed staff goes to the call location immediately. An illuminated
room lamp above the door outside the room also identifies the call loca-
tion. In the room, the medical staff takes care of the patient and then can-
cels the call when leaving the room. All signals indicating the call are reset.
Calls to which a speech connection has not yet been established, i.e. those
which have not yet been answered are referred to as fresh calls. Calls
which have been answered, but have not yet been cancelled, are referred
to as answered calls.